6/10
The landscape and the facilities are really great. You could feel that you are outside of the busy Chiang Mai. But for three nights, the gap between housekeeping employees were huge. One day, it was very minimal cleaning and the other finished like real 5 star hotel. Then, one of the front desk employees Bew, her attitude explaining about not possibility of late check out, it was one of the most unpleasant among my more than 10 visits to Thailand. This encounter erased all the good impressions about the hotel.
Verified traveler
3-night trip