2/10 Poor
May 15, 2019
Hotels Dump of Thailand
you had to walk up 3 flights of stairs, that were not lit, garbage from the time you entered the entrance. walked through a balcony area where people lived and walked over drying clothes. it had a 30 gallon garbage can filled with water in the shower area, with a sign stating conserve water. the television was on the floor because if you put it on the dresser, the dresser would fall apart to the floor. i stayed for 1 1/2 hours, waiting to get moved, then Hotels.com tells me to stay for 3 more hours ao they can contact manager of the hotel, to see if i am getting a full return. SERIOUSLY?? also was told not to take pictures by Hotels.com did not need for proof. she offered me 50.00 gift for what i was going through, but still havent seen my full return
Jonathan
Jonathan, 6-night trip
