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Hotel MX portal maya

3.5 star property
Hotel with 2 restaurants, near Quinta Alegría Shopping Mall

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Photo gallery for Hotel MX portal maya

Outdoor pool
Reception
Premium bedding, in-room safe, desk, laptop workspace
Superior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Hallway
In the heart of Playa del Carmen, Aspira Hotel offers a vibrant retreat. Unwind in the garden or by the outdoor pool, indulge in international cuisine at one of two on-site restaurants and enjoy breakfast to dinner options. With WiFi and express check-out, this hotel near Quinta Alegría Shopping Mall is perfect for those seeking convenience.

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Airport transfer
  • Parking available
  • Bar
  • Pool
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
The current price is $68
includes taxes & fees
$53 per night
May 1 - May 2

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Superior Suite, 1 Bedroom

Superior Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Superior Suite, 1 Bedroom

Highlights

Balcony
Air conditioning
Flat-screen TV
Blackout drapes/curtains
Premium bedding
Separate bedroom
Ceiling fan
Private bathroom
  • 646 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Balcony
Air conditioning
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Premium bedding
Sofa bed
Ceiling fan
  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Similar properties

2 outdoor pools

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  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
6.8 out of 10, 939 reviews
The price is $59
includes taxes & fees
$45 per night
May 23 - May 24
Tukan Hotel Playa del Carmen
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About the neighborhood

Map
Calle 16 Norte Entre 10 y 15 Avenida, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Alegría Shopping Mall - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 15 min walk - 1.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 49 min drive
  • Tulum Intl. Airport (TQO) - 96 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Bar Loco Playa del Carmen - ‬2 min walk
  • ‪La Parrilla Playa - ‬2 min walk
  • ‪Suerte de Churro - ‬1 min walk

About this property

Hotel MX portal maya

Hotel MX portal maya puts you in a great location, within just a 10-minute walk of Quinta Avenida and Playa del Carmen Main Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at La Ceiba, one of 2 restaurants, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 38 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free offsite parking within 328 ft
    • Street parking available
DONE

Transfers

    • Airport shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–11:00 AM
  • 2 restaurants
  • Bar/lounge

Traveling with children

  • Children's menu

What to do

  • Beach nearby
  • Access to nearby health club

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

La Ceiba - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.76 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 8 to 20 for adults, and USD 5 to 20 for children
  • Airport shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

  • Service animals exempt from fees
  • Pet deposit: USD 25 per stay
  • Pets are allowed for an extra charge of USD 13 per pet, per night

Policies

Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Aspira Hotel Beach Club Tukan
Aspira Hotel Beach Club
Hotel MX portal maya Hotel
Aspira Hotel Playa del Carmen
Hotel MX portal maya Playa del Carmen
Hotel MX portal maya Hotel Playa del Carmen

Frequently asked questions

Does Hotel MX portal maya offer free cancellation for a full refund?

Yes, Hotel MX portal maya does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel MX portal maya?

Yes, there's an outdoor pool.

Are pets allowed at Hotel MX portal maya?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 13 per pet, per night, and there's also a deposit of USD 25 per stay. Service animals are exempt from fees.

Is parking offered on site at Hotel MX portal maya?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by Hotel MX portal maya?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Hotel MX portal maya?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Hotel MX portal maya?

No, this hotel doesn't have a casino, but Riviera Gran Casino (6-min walk) is nearby.

What is there to do at Hotel MX portal maya and nearby?

Hotel MX portal maya has an outdoor pool and a garden, as well as access to a nearby health club.

Are there restaurants at or near Hotel MX portal maya?

Yes, there are 2 onsite restaurants, featuring international cuisine.

Does Hotel MX portal maya have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Hotel MX portal maya like?

Hotel MX portal maya is located on the boardwalk/promenade in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Playa del Carmen Main Beach.

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Hotel MX portal maya Reviews

Reviews

7.6

Good

7.8/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Location
Restaurant
Elevator
Room

Reviews

10/10 Exceptional

Very nice place
Jazmin, 6-night trip

10/10 Exceptional

Nice hotel

Great location, nice staff, clean, confortable.
Maureen, 1-night trip

10/10 Exceptional

Best hotel in PDC for the money
chern, 1-night trip

8/10 Very good

Aspira was delightful! What a sweet place, perfectly located near the pedestrian walkway, shops, cafes and the beach. I would definitely stay there again.
sally, 7-night trip

10/10 Exceptional

Super
Nicolas, 3-night trip

8/10 Very good

Great place for a couple of days.

Great staging area out of Playa del Carmen to go to Cozumel, Chichen Itza. Very convenient to all the touristy shops and eateries. A bit noisy at night sometimes since it is by a small mall. Great staff that wants to make sure your needs are met.
Andrew, 4-night trip

10/10 Exceptional

My friends and I stayed here and we had a great time! CONS: - no elevator - water takes a little while to get hot - pillows super firm (we had to beat them each night to help soften them) PROS: - this place is QUIET! - super walkable to go partying/dining - SAFE! Security posted outside
Katrina, 4-night trip

8/10 Very good

Older hotel, with no elevator. Swimming pool very small and worn out (needs new tile work and flooring) for the most part clean, good location and friendly and helpful staff.
Jeffrey, 1-night trip

8/10 Very good

No fridge
Elizabeth, 1-night trip

6/10 Good

Very centric. They make you wear a bracelet even though is not an all inclusive. Only one key is provided and is on the bracelet so that person needs to be letting others in the room. There is no elevator. No fridge or microwave in the room forcing you to be eating out your whole trip.

8/10 Very good

The property has no elevators, and they originally gave me a room in the third floor. This time I traveled with my two kids that are under five years old. After talking to them, they were able to accommodate me to the second floor, which was nice of them. Overall, if you’re going to travel to Cancun, December is the time to go. Thank God this place has air-conditioning because most of the time we spent it in our room. Also, one thing I wish they had was a mini refrigerator. But overall staff was nice. It was a quiet and clean hotel.
Felipe, 4-night trip

6/10 Good

Zeidy, 6-night trip

10/10 Exceptional

Es cómoda y práctica la cercanía de todos los puntos de interés
Juan, 3-night trip

8/10 Very good

Vacaciones

Buen hotel, buena ubicación.
Rolando, 2-night trip

10/10 Exceptional

Centrico y acogedor

Lugar centrico cerca de las mayores atracciones del área caminando. Solo hace falta un elevador.
Yarixenia, 3-night trip

10/10 Exceptional

Jenny, 3-night trip

8/10 Very good

Playa del Carmen después de Cozumel

Es un buen hotel, buena ubicación, muy cerca de la 5ta avenida, de renta de carros, de restaurantes, supermercados y de la estación de autobuses ADO. Habitación amplia y cómoda. No tiene ascensor.
Rolando, 4-night trip

10/10 Exceptional

Excelente ubicación
Jose Luis, 2-night trip

10/10 Exceptional

Gran ubicación, caminando llegas a puntos de encuentro con tours, 5ta avenida, muelle a Cozumel, etc. Habitaciones amplias, cómodas, limpias y tranquilas. Hemos reservado dos veces y siempre es garantía
Katia, 3-night trip

10/10 Exceptional

Un hotel basico, comodo, amplio y muy buena ubicación
Rafael, 1-night trip

10/10 Exceptional

Exelente atención y todo limpio
Areli, 4-night trip

6/10 Good

Cecilia, 6-night trip

10/10 Exceptional

Habitaciones agradables y buena atención

10/10 Exceptional

Muy amplia las habitaciones
Jesus, 6-night trip

8/10 Very good

Servicio de una de las recepcionistas pésimo
Alejandro, 5-night trip