Chelsea Cloisters offers a warm welcome near Victoria and Albert Museum. With 2 restaurants, 2 bars, and dry cleaning services, you'll enjoy the perfect blend of comfort and convenience. Guests rave about the helpful staff who make this aparthotel feel like home.
Chelsea Cloisters Serviced Apartments offers a great location, putting you within just a 10-minute walk of Victoria and Albert Museum and Sloane Square. Apartments feature bonuses like kitchenettes and washers/dryers, along with flat-screen TVs and free WiFi. Fellow travelers love the helpful staff and location. The property is just a short walk to public transportation: South Kensington Underground Station is 7 minutes and Sloane Square Underground Station is 11 minutes.
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18
Check-out time is 10:30 AM
Contactless check-out available
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
PETS
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING
Parking
Onsite self parking (GBP 45.00 per day)
VPN_KEY
Other information
Smoke-free property
Property amenities
Internet
Free WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices)
Parking and transportation
Self parking on site (GBP 45.00 per day)
Kitchenette
Refrigerator
Stovetop
Microwave
Cookware/dishes/utensils
Bedrooms
Bed sheets provided
Bathrooms
Shower/tub combination
Towels provided
Hair dryer
Toilet paper
Soap
Shampoo
Free toiletries
Entertainment
Flat-screen TV with satellite service
Laundry
Washer/dryer
Dry cleaning/laundry service
Laundry facilities
Comfort
Heating
Portable fan
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Elevator door width (inches): 35
5 stairs to reach property
Smoke-free property
Services and conveniences
Concierge services
Tour/ticket assistance
Limited housekeeping
Safe
Multilingual staff
Iron/ironing board
Luggage storage
Safe at front desk
Porter/bellhop
24-hour front desk
Location highlights
Near the airport
Near a metro station
Near a train station
In the business district
In the city center
In the entertainment district
Safety features
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector installed (host has indicated there is a smoke detector on the property)
General
250 rooms
9 floors
1 building
Individually decorated
Individually furnished
Fees & policies
Parking
Self parking costs GBP 45.00 per day
Policies
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property is professionally cleaned.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This hotel will place an authorization for the amount of 1 night's stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
Also known as
Chelsea Cloisters
Chelsea Cloisters Apartment
Cloisters Chelsea
Chelsea Cloisters Hotel London
Chelsea Cloisters London, England
Chelsea Cloisters Hotel London
Chelsea Cloisters London
Chelsea Cloisters
The Chelsea Cloisters Serviced Apartments
Chelsea Cloisters Serviced Apartments London
Chelsea Cloisters Serviced Apartments Aparthotel
Chelsea Cloisters Serviced Apartments Aparthotel London
Frequently asked questions
Are pets allowed at Chelsea Cloisters Serviced Apartments?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Chelsea Cloisters Serviced Apartments?
Yes. Self parking costs GBP 45.00 per day.
What are the check-in and check-out times at Chelsea Cloisters Serviced Apartments?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 10:30 AM. Contactless check-in and check-out are available.
Does Chelsea Cloisters Serviced Apartments have a kitchen or kitchenette?
Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.
What's the area around Chelsea Cloisters Serviced Apartments like?
Chelsea Cloisters Serviced Apartments is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 16 minutes' walk from Hyde Park. Travelers give top marks for the aparthotel's prime location.
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Chelsea Cloisters Serviced Apartments Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.2/10
Cleanliness
6.8/10
Staff & service
7.0/10
Amenities
6.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Kitchen
Bathroom
Apartment
Air conditioning
Bed
Restaurant
Building
Reviews
10/10 Exceptional
May 28, 2025
Great location, responsive staff. I love staying at an apartment hotel
Rosemary
Rosemary, 3-night trip
6/10 Good
Apr 15, 2025
We enjoyed our 13 day stay at Chelsea Cloisters and will return.
Clive
Clive, 13-night trip
10/10 Exceptional
Jan 25, 2025
Enjoyed the stay
Heather
Heather, 7-night trip
10/10 Exceptional
Mar 23, 2025
The Cloisters was a little home from home my Sister and I loved it and would certainly stay there again .
Jennifer
Jennifer, 3-night trip
8/10 Very good
Apr 2, 2025
Well priced accommodation with great access to transport, museums, Albert Hall. Rooms are a little tired, but clean and comfortable.
Jonathan
Jonathan, 1-night trip
10/10 Exceptional
Jan 15, 2025
Good place to stay, clean and comfortable
Nikolay
Nikolay, 6-night trip
10/10 Exceptional
Jan 21, 2025
Always clean, excellent location, great value.
sebastian
sebastian, 4-night trip
10/10 Exceptional
Mar 30, 2025
First time we rented a service apartment, and this was an excellent experience. Spacious and clean. Very conveniently located, very responsive staff.
Abhay
Abhay, 3-night trip
10/10 Exceptional
Feb 27, 2025
Great location, excellent value
Such a convenient and central location. Always a comfortable - if basic - stay. Recommended.
J
J, 1-night trip
6/10 Good
Apr 13, 2025
Overall great location and handy for what we wanted but could do with a bit more attention to detail on cleaning and place is worn in areas but to be expected if constantly filled.
Sharon
Sharon, 1-night trip
6/10 Good
Mar 26, 2025
Great location. Property reasonable priced Beware of noise issue though, if assigned a room on the street side of the property We booked a five night stay and had to request a move to the rear of the building on the second night due to traffic noise all night.
Jamie
Jamie, 5-night trip
8/10 Very good
Mar 26, 2025
Really well located for transport links, local museums, easy walking distance to good range of eateries.
Staff very friendly and helpful.
Room cosy but well equipped. Couple of things in room need a little paint/ tlc but kitchenette area looked very new.and room equipped.well.
Georgia
Georgia, 2-night trip
10/10 Exceptional
Mar 2, 2025
excellent value for what was an apartment not just a room..will definately use again when in London.
Julie
Julie, 1-night trip
8/10 Very good
Mar 27, 2025
Excellent location for walking to Royal Bompton Hospital. A few steps into and within the reception area. Four lifts to all floors.
Michael
Michael, 1-night trip
8/10 Very good
Feb 12, 2025
Good location
Nice location, easy check-in, friendly staff. Very good bed, but worn down sofa and broken windowglass in all rooms.
Niels
Niels, 1-night trip
10/10 Exceptional
Feb 7, 2025
We love The Cloisters and will stay every time we come to London. You can't beat the price and the location. Also we loved the fact each room has a kitchenette and laundry. And there is a Sainsburys a few steps away. This hotel is fantastic.
Joseph
Joseph, 4-night trip
10/10 Exceptional
Jan 29, 2025
Well appointed apartment that workedreally well as a base for touring London. Would definitely use again!
Andrew
6/10 Good
Mar 28, 2025
Was small
Terry
Terry, 4-night trip
10/10 Exceptional
Feb 24, 2025
Felt safe with 24 receptions, massive building but quite easy to navigate. Only 5-10 mins walk from tube stations
Mike
Mike, 2-night trip
8/10 Very good
Mar 27, 2025
Great location !
I have stayed many times at the Chelsea Cloisters, and this was certainly the smallest room I’ve ever had. Not thrilled that there was no bath plug on arrival so couldn’t have a bath then, but this was remedied the next day. But I so enjoy the location, and I look forward to my next stay there in a month’s time.
Nicola
Nicola, 4-night trip
10/10 Exceptional
Sep 21, 2024
Excellent stay - very accommodating staff, immaculate, very convenient location
Carol
Carol, 3-night trip
8/10 Very good
Apr 26, 2025
Great find in Chelsea neighborhood. Great for shopping or just walking the neighborhood. Love the concept of having a flat but in hotel setting. One note - on previous stats I guess I was in executive studio which is remodeled and sparkling clean. This trip I needed an early check in and got an older studio - footboard on bed was dirty, closets old and sticky. A bit depressing but did not affect my overall trip. Everything else great.
carrie
carrie, 12-night trip
8/10 Very good
Sep 1, 2024
Great location for a stay in London
Sonja A
Sonja A, 5-night trip
10/10 Exceptional
Mar 27, 2025
Only one elevator worked during our stay. There is no housekeeping .
Josefina
Josefina, 8-night trip
8/10 Very good
Jun 10, 2025
The apartment was quite functional, but now well maintained. Sleeper-sofa was broken and quite uncomfortable. Cabinets in bedroom did not close properly and the place was in need of a good paint job. Lamp in livingroom flickered and shut off. Not possible to get second key. Internal doors should have been lockable. Very early check-out time. One elevator was down. Took forever to get an elevator at check-put time. Location is excellent, but standards do not live up to what is reasonably to expected at the price-point. On the plus side - they have a good cleaning crew and good room service options.