Everyone is very kind. The rooms are immaculate. Breakfast is not that great but there's a cafe in the hotel, so you can order stuff from there like freshly squeezed orange juice, capuccino, etc.
WiFi doesn't work all the time. I missed an invitation bec the wifi was not working the day I was there. You can not make long distance phone calls from your bedroom but you can do it from the reception. Everyone tries to help you. If you need a taxi, they get one for you. Also, it's in Henilopolus, in the way to the airport, so has easy access. I was at the Hilton but I moved to this hotel bec the cleannes at the was horrible. After being here, I travel for two months and came back to this hotel, because of their cleanness and professionalism.