Nestled in the City of Carcassonne, Hôtel du Château & Spa Gemology offers a serene escape. Relax on the sun-kissed terrace or unwind with a rejuvenating massage at SPA GEMOLOGY. With an indoor pool, steam room and helpful staff previous guests rave about, this upscale boutique hotel is perfect for those seeking tranquility.
2 Rue Camille Saint Saens, Carcassonne, AUDE, 11000
What's nearby
Château Comtal - 1 min walk - 0.2 km
Narbonnaise Gate - 2 min walk - 0.2 km
Historic Fortified City of Carcassonne - 3 min walk - 0.3 km
Aude Gate - 4 min walk - 0.4 km
Le Musée de la Torture de Carcassone - 5 min walk - 0.5 km
Getting around
Carcassonne (CCF-Pays Cathare) - 7 min drive
Castres (DCM-Mazamet) - 56 min drive
Couffoulens Station - 9 min drive
Pomas Station - 17 min drive
Carcassonne Station - 24 min walk
Restaurants
Le Saint Jean - 5 min walk
L'Escargot - 4 min walk
Comte Roger - 5 min walk
Le Trouvère - 3 min walk
Les Terrasses de la Cité - 4 min walk
About this property
Hôtel du Château & Spa Gemology
Located near a train station, Hôtel du Château & Spa Gemology is a great choice for a stay in Carcassonne. You can take a dip in the seasonal outdoor pool, then visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other features of this boutique hotel include an indoor pool, a bar/lounge, and a hot tub. Fellow travelers love the helpful staff.
Languages
English, French, Spanish
At a glance
DONE
Hotel size
17 rooms
Arranged over 1 level
DONE
Arriving/Leaving
Check-in start time: 3 PM; Check-in end time: 3 AM
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (EUR 15 per day)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Full breakfast (surcharge) each morning 7:30 AM–noon
Bar/lounge
24-hour room service
What to do
Golfing nearby
Working away
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Beach towels
Pool loungers
Facilities
2 buildings/towers
Built in 1960
Safe-deposit box at front desk
Garden
Terrace
Television in common areas
An indoor pool
Seasonal outdoor pool
Full-service spa
Hot tub
Massage/treatment rooms
Steam room
Mediterranean architecture
Accessibility
Wheelchair accessible
Wheelchair-accessible parking
Raised toilet seat
Low-height counter/sink
Grab bar near toilet
Room amenities
Be entertained
LED television
Satellite TV channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Sleep well
Blackout drapes/curtains
Soundproofed rooms
Crib/infant bed (surcharge)
Bed sheets provided
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/tub combination
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
SPA GEMOLOGY has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a hot tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
Dining
Onsite venue - bar.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.89 per person, per night. This tax does not apply to children under 18 years of age.
Optional extras
Full breakfast is offered for an extra charge of approximately EUR 18 for adults and EUR 9 for children
Children & extra beds
Cribs/infant beds are available for EUR 10.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Parking
Self parking costs EUR 15 per day
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 8:00 PM
The seasonal pool is open from April to November
Guests under 16 years old are not allowed in the spa
Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Also known as
Du Chateau Carcassonne
du Château Carcassonne
Du Chateau Hotel
Hôtel Château Carita Carcassonne
Hôtel du Château Carcassonne
Hôtel Château Carcassonne
Château Carcassonne
Hôtel Château Carita
Château Carita Carcassonne
Château Carita
Du Chateau & Spa Gemology
Hôtel du Château Spa Carita
Hôtel du Château & Spa Gemology Hotel
Hôtel du Château & Spa Gemology Carcassonne
Hôtel du Château & Spa Gemology Hotel Carcassonne
Frequently asked questions
Does Hôtel du Château & Spa Gemology offer free cancellation for a full refund?
Yes, Hôtel du Château & Spa Gemology does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hôtel du Château & Spa Gemology?
Yes, there's an indoor pool and a seasonal outdoor pool. Guests have pool access from 10:00 AM to 8:00 PM.
Are pets allowed at Hôtel du Château & Spa Gemology?
Yes, pets are welcome. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Hôtel du Château & Spa Gemology?
Yes. Self parking costs EUR 15 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Hôtel du Château & Spa Gemology?
Check-in start time: 3 PM; Check-in end time: 3 AM. Check-out time is noon.
What is there to do at Hôtel du Château & Spa Gemology and nearby?
Hôtel du Château & Spa Gemology has a spa and an indoor pool, as well as a steam room and a garden.
What's the area around Hôtel du Château & Spa Gemology like?
Hôtel du Château & Spa Gemology is in City of Carcassonne, a short 7-minute drive from Carcassonne (CCF-Pays Cathare) and 3 minutes' walk from Historic Fortified City of Carcassonne.
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Hôtel du Château & Spa Gemology Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.2/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Location
Room
Breakfast
View
Air conditioning
Towns
Massage
Amenities
History
What guests liked
The pool area was a lovely place to relax and unwind, with a fantastic atmosphere and friendly staff. (4 reviews)
The spa experience was wonderful, with great massages and relaxing ambiance. (4 reviews)
Breakfast was beautifully arranged and tasty, with a lovely atmosphere. (5 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
May 6, 2025
Good location and service
The service, location and breakfast were amazing.
The bed was very confortable and the bathroom very good.
The only issue us thar the room was a bit dark.
Maria H
Maria H, 1-night trip
10/10 Exceptional
Mar 9, 2025
Perfect
Friendly, helpful staff
Comfortable room
Terrie
Terrie, 1-night trip
10/10 Exceptional
Oct 3, 2024
Fantastic place
Great location, great massage and lovely staff
Verified traveler
1-night trip
10/10 Exceptional
Oct 18, 2024
Best location and beautiful place
Jesus
Jesus, 1-night trip
10/10 Exceptional
Aug 23, 2024
Great location, great staff. Beautiful property!
Thompson
Thompson, 3-night trip
10/10 Exceptional
Sep 26, 2024
Great hotel - great staff
awesome hotel, awesome location, awesome staff - cant speak highly enough of this hotel......staff were brilliant, atmosphere was chilled....and views of the old town of Carcassone amazing - also secure parking
Darren
Darren, 1-night trip
8/10 Very good
Aug 9, 2024
Friendly hotel right beside the old city
David
David, 6-night trip
10/10 Exceptional
Jul 14, 2024
Great breakfast
Robert
Robert, 1-night trip
10/10 Exceptional
Jun 22, 2024
Lovely place and great location, help with finding dinner on a Sunday night and was able to book a massage - what a highlight of our trip in southern France!
Stuart
Stuart, 1-night trip
10/10 Exceptional
May 27, 2024
Great location and ambiance. Amazing staff.
Jen
Jen, 2-night trip
10/10 Exceptional
Oct 11, 2023
Excellent location, great staff
Nicholas
Nicholas, 1-night trip
10/10 Exceptional
May 8, 2023
Great location, excellent staff and service, great accommodations. Would stay again.
Kent
Kent, 1-night trip
8/10 Very good
Jun 4, 2024
Great location for visiting La Cite. The hotel and
its grounds were very well maintained. The room
was very comfortable quiet
Stephen
Stephen, 1-night trip
10/10 Exceptional
Aug 3, 2023
Lovely hotel!
Lovely hotel, great position beautiful garden and surroundings. A very relaxing stay!
Janine
Janine, 1-night trip
10/10 Exceptional
Jun 10, 2024
Perfect
Amazing, lovely and helpful staff couldn’t do enough for us, breakfast was top notch and the location was perfect, looking forward to our next stay
Simon
Simon, 1-night trip
10/10 Exceptional
Apr 29, 2024
It is literally yards away from the castle and the room is wonderful and quiet. The staff is very attentive and speak English
Ann
Ann, 1-night trip
10/10 Exceptional
Dec 6, 2024
Lovely and great staff
Only one night in Carcassonne and the old city was a bit of a disappointment, thankfully the hotel was lovely - small, family run, and parking was a bit of a faff - but enchanting. Apart from yet another sliding glass door 'covering' the loo, and annoyingly loud music all evening in the bar/restaurant/garden, it was a nice space to spend time. Food options were limited but nice, staff deserve special mention - top notch! Spaniel is your best friend if you have food, cat takes further convincing- would be amazing in summer I think.
Robert
Robert, 1-night trip
10/10 Exceptional
Oct 8, 2023
Nice hotel and pool, close to town
Lovely hotel next to the historic walls of the town, easy walk to find the sights and nice spots to eat and drink.
Nice pool too.
Nigel
Nigel, 1-night trip
10/10 Exceptional
Mar 31, 2024
The stay at the chateau was lovely, staff friendly and the relaxing massage was top-notch. Recommended if you want to visit Carcassonne, everything is walking distance.
charles
charles, 2-night trip
8/10 Very good
Jul 7, 2023
Perfect location for visiting the walled city
Kenneth
Kenneth, 3-night trip
8/10 Very good
Aug 4, 2023
Good location
Axel
Axel, 1-night trip
10/10 Exceptional
Apr 25, 2023
Right across the street from the castle, quiet, everyone was very nice and helpful. We would stay there again.
Merrill
Merrill, 2-night trip
10/10 Exceptional
Apr 12, 2023
Very comfortable with a relaxing atmosphere
We enjoyed an excellent stay. The staff were very friendly, the room comfortable and the location and services of a very high quality. We will definitely visit this hotel again.
Mark
Mark, 1-night trip
10/10 Exceptional
Sep 11, 2023
Great location with a view of the walls of the city. Staff are very helpful and friendly. Great breakfast on the terrace.
Anthony
Anthony, 2-night trip
10/10 Exceptional
Dec 16, 2023
A lovely retreat
Such a lovely hotel a few steps from entrance to the castle with incredible views. The staff was attentive and helpful. We had a wonderful massage and enjoyed the spa amenities. A great getaway!