See all properties

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

4.5 star property
Luxury resort in Chitose with 2 restaurants and bar/lounge

Choose dates to view prices

Photo gallery for Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

In-room safe, desk, free WiFi, bed sheets
Front of property – evening/night
Lobby lounge
In-room safe, desk, free WiFi, bed sheets
Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)
Nestled by the serene lake, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offers a tranquil retreat with an indoor mineral hot spring and rejuvenating spa services. Savor breakfast at one of the on-site restaurants or enjoy Japanese cuisine for dinner while taking in the scenic views from the garden or terrace. Guests have praised the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Onsen
  • Spa
  • Non-smoking
  • Bar
  • Gym

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Hot springs
  • Free airport shuttle
  • Free train station pick-up
  • Free train station drop-off
  • Fitness centre
  • Coffee shop/cafe
  • Spa services
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area

Feel at home (6)

  • Fridge
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
The current price is €388
includes taxes & fees
15 Apr - 16 Apr

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Junior suite with private open-air bath (NOT ONSEN)

Junior suite with private open-air bath (NOT ONSEN) | Bathroom

Junior suite with private open-air bath (NOT ONSEN)

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Bidet
Hairdryer
Private bathroom
  • 60.0 sq m
  • Sleeps 3
  • 1 Single Futon and 2 Single Beds

View all photos for Double Room

Double Room

Double Room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Bidet
Private bathroom
Coffee/tea maker
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western style room with private hot spring (Kaiseki Dinner at Restaurant Included)

Highlights

Balcony or patio
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Separate bath and shower
Toilet with electronic bidet
  • 77 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese&Western style room with private open-air bath (NOT ONSEN)

Japanese&Western style room with private open-air bath (NOT ONSEN) | View from room

Japanese&Western style room with private open-air bath (NOT ONSEN)

Highlights

Balcony
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Hairdryer
Bidet
Separate bath and shower
  • 60 sq m
  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

In-room safe, desk, free WiFi, bed sheets

Premium Suite with Private Open-Air Hot Spring (In-Room Kaiseki Dinner Included)

Highlights

Balcony
Separate dining area
Air conditioning
Fridge
Flat-screen TV
Pillow menu
Separate bedroom
Blackout curtains
  • 114 sq m
  • Sleeps 5
  • 2 Single Beds and 3 Single Futons

View all photos for Japanese & Western style room

Japanese & Western style room

Japanese & Western style room

Highlights

Air conditioning
Fridge
Flat-screen TV
Pillow menu
Bidet
Hairdryer
Private bathroom
Shower/bath combination
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese & Western Style Room With Private Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Onsen Bath

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Junior Suite With Private Open Air Bath (NOT ONSEN)

View from property

Junior Suite With Private Open Air Bath (NOT ONSEN)

  • Sleeps 4
  • 2 Single Futons and 2 Single Beds

View all photos for Japanese & Western Style Room With Private Open-Air Onsen Bath

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Onsen Bath

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Premier Suite With Private Open Air Onsen Bath

Dining

Premier Suite With Private Open Air Onsen Bath

  • Sleeps 5
  • 3 Single Futons and 2 Single Beds

View all photos for Standard King Room

In-room safe, desk, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Japanese & Western Style Room (Town View)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room (Town View)

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Standard Japanese & Western Style Room

In-room safe, desk, free WiFi, bed sheets

Standard Japanese & Western Style Room

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

View all photos for Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

In-room safe, desk, free WiFi, bed sheets

Japanese & Western Style Room With Private Open-Air Bath (NOT ONSEN)

  • Sleeps 4
  • 2 Single Beds and 2 Single Futons

Pet Friendly Room

  • Sleeps 2
  • 2 Single Beds

Similar properties

Lobby

Lake Shikotsu Tsuruga Besso Ao no Za

  • Free breakfast
  • Spa
  • Airport transfer
  • Free parking
9.4 out of 10, Exceptional, 33 reviews
Lake Shikotsu Tsuruga Besso Ao no Za
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
Shikotsuko Onsen, Chitose-shi Hokkaido, Chitose, Hokkaido, 066-0221

What's nearby

  • Shikotsu Visitor Center - 3 min walk - 0.3 km
  • Shikotsuko Onsen - 5 min walk - 0.4 km
  • Lake Shikotsu - 4 min drive - 2.2 km
  • Shikotsu-Toya National Park - 6 min drive - 5.8 km
  • Takino Suzuran Hillside Park - 65 min drive - 61.1 km

Getting around

  • New Chitose Airport (CTS) - 38 min drive
  • Sapporo (OKD-Okadama) - 79 min drive
  • Tomakomai Station - 24 min drive
  • Chitose Station - 24 min drive
  • Minami-Chitose Station - 26 min drive
  • Free airport shuttle
  • Free train station pickup
  • Free train station drop-off

Restaurants

  • ‪支笏湖観光センター - ‬13 min drive
  • ‪Lake Side Kitchen トントン - ‬3 min walk
  • ‪レイクサイドVILLA翠明閣 - ‬5 min walk
  • ‪ペンネンノルデ - ‬3 min walk
  • ‪Healthy Buffet AMAM - ‬1 min walk

About this property

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA puts you a short five-minute drive from Lake Shikotsu. You can indulge in Thai massages, facials or aromatherapy, and AMAM Buffet Restaurant, one of 2 restaurants, serves breakfast and dinner. Other features of this luxurious resort include a free airport shuttle, a bar/lounge and a fitness centre. Fellow travellers say great things about the helpful staff.

Languages

Chinese (Mandarin), English, Japanese
VISIBILITY

At a glance

Hotel size

    • 49 units
    • Arranged over 3 floors

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: 7:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM

Special check-in instructions

    • This property offers transfers from the airport and train station; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
    • Guests with dietary restrictions or food allergies should contact this property in advance.
    • Please contact the property in advance if arriving after 7:30 PM in order to arrange dinner service.

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children may not be eligible for complimentary breakfast
    • No cots (infant beds)

Pets

    • Pets not allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking

Transfers

    • Free airport shuttle from 11:00 AM to 4:00 PM*
    • Free train station shuttle*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–9:00 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

What to do

  • Yoga classes
  • Hot springs
  • Bike rentals nearby
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Kayaking nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Fireplace in reception
  • Fitness centre
  • Spa services
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Children's slippers

Sleep well

  • Pillow menu
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
STAR_OUTLINE

Special features

Spa

Guests can pamper themselves by indulging in the on-site spa services. Services include Thai massages, facials and body treatments. A variety of treatment therapies are provided, including aromatherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

Dining

AMAM Buffet Restaurant – This buffet restaurant serves breakfast and dinner.
Ama No Uta – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
Bar Ape – On-site bar. Open daily.
MONETIZATION_ON

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

Pool, spa, & gym (if applicable)

  • Reservations are required for spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Only registered guests are allowed in the guestrooms.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay
Guests with tattoos are not able to use the on-site public bathing facilities.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with a service animal must contact the property prior to arrival.

Also known as

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA
Lake Shikotsu Tsuruga Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Spa MIZU no UTA
Shikotsu Tsuruga MIZU no UTA
Shikotsu Tsuruga Mizu No Uta
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Chitose
Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Resort Chitose

Frequently asked questions

Does Lake Shikotsu Tsuruga Resort Spa MIZU no UTA offer free cancellation for a full refund?

Yes, Lake Shikotsu Tsuruga Resort Spa MIZU no UTA does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Sorry, pets aren't allowed.

Is parking offered on site at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yes, there's free self and valet parking.

Is an airport shuttle service offered by Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yes, a free airport shuttle is available from 11:00 AM to 4:00 PM on request.

What are the check-in and check-out times at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Check-in start time: 3 PM; check-in end time: 7:00 PM. Check-out time is 10 AM.

What is there to do at Lake Shikotsu Tsuruga Resort Spa MIZU no UTA and nearby?

Have fun with nearby activities such as cycling, boat tours and hiking. Additional recreation on-site includes yoga and hot springs. Enjoy amenities such as a fitness centre, spa services and a garden.

Are there restaurants at or near Lake Shikotsu Tsuruga Resort Spa MIZU no UTA?

Yes, there are 2 on-site restaurants, featuring Japanese cuisine.

What's the area around Lake Shikotsu Tsuruga Resort Spa MIZU no UTA like?

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA is a short 5-minute walk from Shikotsuko Onsen and 3 minutes' walk from Shikotsu Visitor Center.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Lake Shikotsu Tsuruga Resort Spa MIZU no UTA Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Exceptional

Fantastic property to rest.
Yuecheng, 2-night trip

10/10 Exceptional

Hokkaido Onsen Experienced
Stayed in the room with outside onsen bath. Very spacious with massage chair and Netflix etc available on tv. Plenty of amenities, dessert from the onsite patisserie, kaiseki dinners, live harp music in lobby, roasting marshmallows , great steep sound system in lobby. Nice service! Loved the padded velvet robe/coat!
Diane, 2-night trip

10/10 Exceptional

Very relaxing spot.
Han, 1-night trip

10/10 Exceptional

I highly recommend this onsen hotel in Hokkaido. The hotel is well decorated, comfortable, quiet, and 5 stars in staff service. Their breakfast and dinner buffet are wonderful and full of fresh and healthy choices. Hot spring area is excellent. We had a relaxing stay at the hotel.
Renee, 2-night trip

10/10 Exceptional

We had very good times and wonderful memories staying at this resort. We will return again.
Krisna, 2-night trip

10/10 Exceptional

They have the good service for the clients and we are satisfied everyday !
Hui Lan, 4-night trip

10/10 Exceptional

Everything is impeccable! A truly relaxing experience! We were very well taken care of. The food is amazing and with a great variety of options. The onsen is very clean, particularly love the outdoor onsen after a night of snow fall.
YeeTing, 1-night trip

10/10 Exceptional

The resort is so quiet but yet with many guests! Food was excellent. Staff is super friendly with limited spoken English but very helpful with google translate. HIGHLY RECOMMEND
Mable, 1-night trip

10/10 Exceptional

Wonderful place
Jose Mari, 2-night trip

10/10 Exceptional

Amazing place
The hotel is a beautiful and special place. The staff were very friendly and helpful, the room was amazing and the onsen, restaurant and gym were perfect.
1-night trip

10/10 Exceptional

Simply amazing. Will be back.
John, 3-night trip

10/10 Exceptional

Excellent staff and service. Dining options were amazing. The hiking trails were challenging and had scenic views. The lake views of the mountains are breathtaking.
Erin, 3-night trip

10/10 Exceptional

best luxury hotel,. once of a life time hot spring experience. don't miss the dinner and breakfast options! strongly recommended
Arnold, 1-night trip

10/10 Exceptional

Beautiful property and the private onsen was well worth the extra cost. Really enjoyed the small (10 shops or so) shopping area next to the hotel. Staff was incredibly helpful.
Greg, 1-night trip

8/10 Very good

Everything is very good !
Kwok fai, 1-night trip

10/10 Exceptional

Clear, clam and relaxing hotel. Delicious and health buffet with very good and polite service. We had a happy experience to stay there.
Cho Ki, 1-night trip

10/10 Exceptional

This is my third time staying in this hotel. Always good and exceed my expectation. Will certainly go again.
Sebastian K C, 1-night trip

8/10 Very good

Calm and peaceful environment
Raymond, 2-night trip

10/10 Exceptional

The layout of the room #217 with onsen out in open space is great and impressive. Food in the restaurant is superb. Only complaint is the lack of direction to the property especially after sunset. Love this hotel very much.
Lawrence, 1-night trip

8/10 Very good

It is a really nice place in Japanese tradition where you walk barefoot in the entire building after giving up your shoes at the entrance every time you walk in. The onsen is nice with an outdoor pool. Albeit nicely done, the hotel is probably a bit as it did not have any USB or similar connectors in the rooms. Turnign off all room lights at night worked in the end only by using a torch and shuting off the master switch for everything.
Uwe, 2-night trip

10/10 Exceptional

Receptionist is horrible!
The only problem is the staff at the receptionist... horrible attitude!
1-night trip

10/10 Exceptional

There were still very few guests after Covid and we enjoyed the quietness and tranquility. Loved the food, hot spring, antique speakers, harp performance in the lobby and walk around the lake. Highly recommended.
Mizuho, 2-night trip

10/10 Exceptional

Amazing buffet for dinner and breakfast, small shop inside was full of goodies. Great facilities including public baths and even a separate foot bath. Building infrastructure is a bit outdated but not a real problem.
Isaac, 1-night trip

10/10 Exceptional

The room’s way nicer than it appears on the picture, extremely clean and spacious. The only drawback was that not much view for the room we reserved. Otherwise, the service was top notch, excellent buffet dinner and breakfast. There’s nice outdoor onsen too. Bus pick up and drop off was easy. Would definitely visit again and stay longer next time.
Stella, 1-night trip

4/10 Fair

There was a lack of clear information on the booking site about the dinner ending time. Additionally, the room did not meet the expected standards for the price charged.
Kevin, 1-night trip