Empress Inn and Suites by The Falls offers a welcoming atmosphere near Clifton Hill. Unwind with WiFi, enjoy the manager's reception, or have fun at the nearby Fallsview Indoor Waterpark. Guests praise this hotel for its value and location.
Niagara Falls, NY (IAG-Niagara Falls Intl.) - 22 min drive
Buffalo Niagara Intl. Airport (BUF) - 38 min drive
Toronto Pearson Intl. Airport (YYZ) - 83 min drive
Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
Niagara Falls Station - 6 min drive
Niagara Falls Station - 13 min drive
Airport shuttle (surcharge)
Restaurants
Skylon Tower - 6 min walk
Kelsey's - 8 min walk
Antica Pizzeria - 7 min walk
Skylon Tower Revolving Dining Room - 6 min walk
The 365 Club - 8 min walk
About this property
Empress Inn and Suites by The Falls
Empress Inn and Suites by The Falls puts you in a great location, within just a 10-minute walk of Clifton Hill and Fallsview Casino. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. This Victorian hotel is also within just a 10-minute walk of Skylon Tower and Niagara SkyWheel. Fellow travelers like the location.
Languages
English, Hindi
At a glance
DONE
Hotel size
80 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Minimum Spring Break check-in age is 21
DONE
Children
Children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Babysitting
Supervised childcare
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Onsite self parking (CAD 14.00 per day; includes in/out privileges)
DONE
Transfers
Airport shuttle (available on request)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Restaurant
Bar/lounge
Barbecue grills
Free reception
Room service (limited hours)
Traveling with children
Children stay free (see details)
Supervised childcare
What to do
Helicopter/airplane tours
Ecotours nearby
Golf lessons nearby
Hiking/biking trails nearby
Sailing nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
On-site car rental
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
2 buildings/towers
ATM/banking
Safe-deposit box at front desk
Television in common areas
Victorian architecture
Accessibility
Wheelchair accessible
Braille/raised signage
Assistive listening devices available
Room amenities
Be entertained
MP3 docking station
Video-game console
32-inch plasma TV
Premium digital channels
Home comfort
Air conditioning (climate-controlled)
Iron/ironing board (on request)
Washer and dryer
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Premium bedding
Pillowtop mattress
What to enjoy
In-room massage
Balcony
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer (on request)
Towels
Stay connected
Desk
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Access via exterior corridors
Fees & policies
Refundable deposits
Deposit: CAD 100 per stay
Breakage deposit: CAD 100 per stay
Optional extras
Airport shuttle service is offered for an extra charge
Late check-out can be arranged for an extra charge of CAD 20 (subject to availability)
Parking
Self parking costs CAD 14.00 per day with in/out privileges
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls
Frequently asked questions
Does Empress Inn and Suites by The Falls offer free cancellation for a full refund?
Yes, Empress Inn and Suites by The Falls does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Empress Inn and Suites by The Falls?
Sorry, pets aren't allowed.
Is parking offered on site at Empress Inn and Suites by The Falls?
Yes. Self parking costs CAD 14.00 per day.
Is airport shuttle service offered by Empress Inn and Suites by The Falls?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Empress Inn and Suites by The Falls?
Check-in start time: 3:00 PM; Check-in end time: 9:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of CAD 20 (subject to availability). Contactless check-out is available.
Is there an onsite casino at Empress Inn and Suites by The Falls?
No, this hotel doesn't have a casino, but Fallsview Casino (9-min walk) and Casino Niagara (12-min walk) are both nearby.
What is there to do at Empress Inn and Suites by The Falls and nearby?
Have fun with nearby activities like hiking and sailing, and practice your swing on the nearby golf course. Additional recreation onsite includes helicopter/airplane tours.
Are there restaurants at or near Empress Inn and Suites by The Falls?
Yes, there's an onsite restaurant.
Does Empress Inn and Suites by The Falls have any outdoor private spaces?
Yes, every room features a balcony.
What's the area around Empress Inn and Suites by The Falls like?
Empress Inn and Suites by The Falls is in Fallsview, a short 8-minute walk from Clifton Hill and 9 minutes' walk from Fallsview Casino. Travelers say this hotel is in a good location.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Empress Inn and Suites by The Falls Reviews
Reviews
6.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.0/10
Cleanliness
6.4/10
Staff & service
5.4/10
Amenities
5.6/10
Property conditions & facilities
6.0/10
Eco-friendliness
Popular mentions
Room
Parking
Bed
Location
Shower
Bathroom
Cleanliness
Service staff
Air conditioning
Amenities
Reviews
10/10
Location was in a great spot, friendly staff and clean rooms
Amy
1-night trip
10/10
Our stay is excellent.. we have a good sleep love to stay again
Shirley
1-night trip
8/10
Great location! 2 young men at check in were very nice. Room was nice for the price. Would stay again
BETTY
1-night trip
8/10
It was great,but maybe need coffee maker,but other wise it was good
Nalini
1-night trip
8/10
nice location and close to the falls. upgraded heating system compared to the last time that we checked in.
Veronica
1-night trip
2/10
Old place, pretty much a dump
Martin
1-night trip
6/10
They can still improve their amenities.
Verified traveler
1-night trip
10/10
Great little motel. Close to all attractions. A great value for it's location! Friendly staff, easy check in.
I'll be back!
Debbie
1-night trip
2/10
Terrible staff tried to do a room inspection at 11pm because I work and my hand were dirty when I got off work
Dakota
4-night trip
4/10
In the morning we had no electricity, and I think there were blackouts at night because it was very hot when the air conditioning was on.
Jose maria
1-night trip
4/10
It was okay at best the best was uncomfortable and the A/C unit was not working properly. Checking in was really bad waiting 30 min before finally getting someone at the front deck.
Kelly Amora
2-night trip
4/10
The staff was friendly and helpful and for what is was is was clean however it was a dive.
Mark
1-night trip
10/10
Great place to stay
Brian
1-night trip
8/10
Budget friendly property. Excellent service.
Elisabeth
2-night trip
6/10
For the money and one night, the Empress is fine! It's an old property but you can tell they take care of it.
Heather
1-night trip
8/10
Good
Malkit
1-night trip
10/10
Its value for money
Projjwal
1-night trip
8/10
Decent location for a short stay under the budget
Prasad
1-night trip
4/10
Not so good
David
2-night trip
10/10
A good stay on budget and close to everything.
KANWARDEEP
1-night trip
10/10
Very nice customer service!
Tara
2-night trip
2/10
The location is very good. Old property
They charged me $10 for the parking.
The room's smells so bad. Furniture is very old.
Ibrahim
1-night trip
8/10
Great location, great service
Seng
1-night trip
8/10
Is a good place quieter good to relax
Maria
2-night trip
10/10
The price was right, and we were very happy with the check-in process in the room