This is not a 4 star hotel! Despite having a nice pool (with few sun lounges) and being in a good location, the additional costs of a kettle, iron & pool towels is mean-spirited & not consistent with a 4 star hotel. The limited, inflexible, unappetizing breakfast is also poor. In a country that grows millions of oranges, why would you offer guests orange drink? Horrible, Other reviews have also mentioned the limited breakfast. Our hotel room wasnât cleaned - when my wife complained, the female receptionist argued with her, & the cleaner herself insisted sheâd cleaned it, despite the head house keeper establishing clearly that the room hadnât been cleaned. The female receptionist overcharged me for the per day hire of a safety deposit box; while the male receptionist was polite & tried to rectify the payment, the female receptionist sought me out in my room & personally objected to the fact that I was trying to retrieve my money because (in her words) âit was only a few Eurosâ. This sort of personal attack on guests is unacceptable & unprofessional. I asked for a quiet room and was given a room above reception and next to the bar / entertainment area. It was advertised as parking on site but in fact you just parked in a public space wherever you could find parking.
Very disappointing.