Normally, I prefer to stay at 4- or 5-star hotels. However, I chose this one because it offered a connected family room at an affordable price and was conveniently located near the airport. Upon arrival, I was initially confused about where to find the check-in counter. A very friendly gentleman at the restaurant counter greeted us and helped with the check-in process.
He also mentioned that we could refill a bottle of water near the elevator to use during our stay. This was the first time I encountered an eco-friendly water bottle option at a hotel, which I found impressive. Additionally, he informed us that breakfast was included. However, when I told him we had an early flight and wouldn’t be able to enjoy it, he kindly suggested we help ourselves to any available food before breakfast officially began at 6 a.m.
When we checked out at 4:40 a.m., another courteous staff member was setting up breakfast, allowing us to grab a quick bite before heading to the airport. Despite being a 3-star hotel, the exceptional service exceeded my expectations.