6/10 Good
May 5, 2025
Average stay, in need of a re do in hotel
Average stay, hotel room was ok to lay your head down in a good location. Property old and run down, in need to a re do. Wi dow seal's broken, holes and dents in places and a sink that wouldn't drain correctly.
Hotel contacted us to say we were unable to have you stay due work within the hotel and offered us a new location but we were unable to this offer due to location.
Informed the hotel of this and never received any further communication on it, messaged and rang a few times but was ignored. Thankful hotels.com rang and spoke to hotel and sported it out.
There was no work being done around or in the hotel at the time we stayed there, so not sure why they told us we couldnt stay but then changed their mind
Julie
Julie, 2-night trip