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Crowne Plaza Maruma

Family-friendly hotel in Maracaibo with outdoor pool and restaurant

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Photo gallery for Crowne Plaza Maruma

Interior
Bar (on property)
Interior
Internet
Restaurant
At Crowne Plaza Maruma, golf enthusiasts and families alike can unwind with a round of golf on site or a dip in the outdoor pool. With tennis courts, babysitting services, and a playground nearby, this hotel ensures an entertaining stay for all ages.

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Internet access
  • Restaurant
  • Child-friendly activities

Main amenities (12)

  • Restaurant and bar/lounge
  • Outdoor pool
  • WiFi in the lobby
  • Internet in the lobby
  • Self parking
  • Babysitting
  • Children's club
  • Business center
  • Front-desk safe
  • Meeting room
  • Hair salon
  • Gift shops/newsstands

For families (5)

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Playground on site
  • Self parking (surcharge)
  • Outdoor swimming pools

Room options

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About the neighborhood

Map
Circunvalacion 2, Maracaibo, Zulia, 4004

What's nearby

  • Palacio de Eventos - 1 min walk - 0.0 km
  • Lake Maracaibo Bridge - 7 min drive - 8.4 km
  • Luis Aparicio Stadium - 9 min drive - 10.3 km
  • Museo de Arte Contemporáneo del Zulia - 11 min drive - 12.7 km
  • La vereda del lago Maracaibo - 17 min drive - 20.1 km

Getting around

  • Maracaibo (MAR-La Chinita Intl.) - 41 min drive
  • El Varillal Station - 30 min walk

Restaurants

  • ‪Arturo's Express - ‬9 min walk
  • ‪La Cabaña Del Mango - ‬5 min drive
  • ‪McDonald's - ‬9 min walk
  • ‪Arepas Santa Rita - ‬13 min walk
  • ‪Pipo La Matacera - ‬2 min drive

About this property

Crowne Plaza Maruma

Crowne Plaza Maruma is a great choice for a stay in Maracaibo. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.

At a glance

DONE

Hotel size

    • 378 rooms
    • Arranged over 15 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Check-out time is noon
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Babysitting*
    • Children's club*
WIFI

Internet

    • WiFi and wired internet access in public areas*
LOCAL_PARKING

Parking

    • Onsite self parking (fees apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge

Traveling with children

  • Children's club (surcharge)
  • Playground
  • Babysitting (surcharge)

What to do

  • Tennis
  • Golfing

Working away

  • Business center
  • Meeting room

Services

  • Hair salon
  • Free newspapers in lobby
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • An outdoor pool

Fees & policies

Optional extras

  • WiFi is available in public areas for an extra charge
  • Wired internet access is available in public areas for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge
  • Children's club access is available for an extra charge

Parking

  • Self parking is available for an extra charge

Policies

This property accepts credit cards.
Credit cards accepted: Visa, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Crowne Plaza Maruma
Crowne Plaza Hotel Maruma Maracaibo
Crowne Plaza Maracaibo
Crowne Plaza Hotel Maruma Hotel And Casino
Crowne Plaza Maruma Hotel
Crowne Plaza Maruma Maracaibo
Crowne Plaza Maruma Hotel Maracaibo

Frequently asked questions

Is there a pool at Crowne Plaza Maruma?

Yes, there's an outdoor pool.

Is parking offered on site at Crowne Plaza Maruma?

Yes, there's self parking on site (charges apply).

What are the check-in and check-out times at Crowne Plaza Maruma?

You can check in starting at 3 PM. Check-out time is noon.

What is there to do at Crowne Plaza Maruma and nearby?

Practice your swing on the tennis courts. Crowne Plaza Maruma also has an outdoor pool.

Are there restaurants at or near Crowne Plaza Maruma?

Yes, there's an onsite restaurant.

What's the area around Crowne Plaza Maruma like?

Crowne Plaza Maruma is located a short 9-minute walk from Palacio de Eventos.

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Crowne Plaza Maruma Reviews

Reviews

7.0

Good

8.4/10

Cleanliness

7.4/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

10/10 Exceptional

6/10 Good

Juste moyen

Bel hôtel mais peut bien mieux faire. En 4 jours, les repas étaient quasiment les mêmes, je n'ai pas réussi à établir de relations téléphoniques avec mon pays et la connexion wifi est très lente . L'accueil est froid même si par ailleurs le service est bien fait. Les lits sont immenses et confortables mais cela ne suffit pas. Personnellement je n'y retournerai pas.

8/10 Very good

Great service

The hotel in general was great the staff were very accommodating. The only thing I would change is that they took more care when cleaning the rooms, the bathroom smelt of urine. But the rest was ok. The coffee in the room did not have milk, a suggestion would be to add milk and tea for those that don not like coffee.

4/10 Fair

bad stay in Maracaibo

The Hotel has leaks, the promise rooms with a view, both rooms were to an inside patio overlooking the air conditioned equipment in the lower floor an a wall in front, the bed was rigid as the floor,

10/10 Exceptional

6/10 Good

reliant on the hotel

Very noisy in the room due to the disco underneath. Ths service in the room and electrical equipment is very bad. The room prices are way too high due to the service and comfort.

4/10 Fair

Not a 5 stars hotel

this is not a 5 stars hotel, very dissapointed. Will not come back again

4/10 Fair

No hot water no Internet

The location is okay for business but only for business, its convinient close to the airport. The rooms are fine and there are enough service personel on duty at all times. How ever dont ask them to solve a problem that is not mentioned in their job description the staff seems not to know that they are there for servicing me - or they where just tired. Stayed there on April 17th to my surprise there where no hot water in the shower "left a claim for the management but untill now nobody has answered to it, (now a week ago)", the following morning the taxi driver informed me that hot water had been out for more than a week. Stayed there again on April 23rd but this time the Internet didnt work and I didnt make a complaint to the management -- since they dont answer any way. Value for money on a scale from 1 to 10 (10 best) 3 ...

8/10 Very good

The beds were really hard. And the water had a yellow color to it. But everything else was nice. Good service and beautiful pool.

8/10 Very good

My stay at Maruma on December 18-22, 2012

The stay was very pleasent. Probably the bathroom could have a touch up. There is no casino due to the actual political situation. In overall it was very good.

8/10 Very good