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SureStay Hotel by Best Western Helen Downtown

2.5 star property
Mountain hotel with indoor pool, near Helen Tubing & Helen Water Park

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Photo gallery for SureStay Hotel by Best Western Helen Downtown

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board
Reception
Coffee service
Indoor pool, a heated pool
Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board
Tucked away in the mountains, SureStay Hotel by Best Western Helen Downtown offers a warm retreat with free continental breakfast and an indoor pool. Relax in the lobby with coffee/tea while taking advantage of 24-hour front desk service and convenient parking.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • 24/7 front desk
  • Free WiFi

Main amenities (9)

  • Housekeeping (on request)
  • Indoor pool
  • 24-hour front desk
  • Coffee/tea in a common area
  • Convenience store
  • Microwave in a common area
  • Refrigerator in a common area
  • TV in a common area
  • Banquet hall

Feel at home (6)

  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Coffee/tea maker
  • In-room climate control (air conditioning)
$105 nightly
The total price is $125
Jul 2 - Jul 3
Total includes taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Jetted bathtub
Hydromassage showerhead
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower) | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub (Walk-in Shower)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(39 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(87 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Standard Room, 2 Double Beds, Accessible, Bathtub | 1 bedroom, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Accessible, Bathtub

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Separate bedroom
Hair dryer
Hydromassage showerhead
Private bathroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Jetted bathtub
Hydromassage showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 King Bed, Non Smoking, Jetted Tub | 1 bedroom, desk, blackout drapes, iron/ironing board

Country Inn & Suites by Radisson, Helen, GA

  • Pool
  • Free breakfast
  • Free parking
  • Free WiFi
8.0 out of 10, Very Good, 1,028 reviews
The price is $135
$113 nightly
$135 total
Total includes taxes and fees
Jun 25 - Jun 26
Country Inn & Suites by Radisson, Helen, GA
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About the neighborhood

Map
8396 S Main St, Helen, GA, 30545

What's nearby

  • Helen Festhalle - 2 min walk - 0.2 km
  • Helen Arts & Heritage Center - 5 min walk - 0.4 km
  • Charlemagne's Kingdom - 7 min walk - 0.7 km
  • Alpine Helen/White County Convention and Visitors Bureau - 9 min walk - 0.8 km
  • Helen Tubing & Helen Water Park - 17 min walk - 1.4 km

Getting around

  • Hartsfield-Jackson Atlanta International Airport (ATL) - 112 min drive

Restaurants

  • ‪Bigg Daddys Restaurant & Tavern - ‬6 min walk
  • ‪Cowboys & Angels - ‬6 min walk
  • ‪Hofbrauhaus Restaurant - ‬12 min walk
  • ‪Troll Tavern - ‬4 min walk
  • ‪Spice 55 Thai and Sushi restaurant - ‬11 min walk

About this property

SureStay Hotel by Best Western Helen Downtown

SureStay Hotel by Best Western Helen Downtown puts you just a 5-minute drive from Unicoi State Park and Helen Tubing & Helen Water Park. Guests can enjoy the indoor pool or take advantage of nearby rafting. Fellow travelers love the helpful staff and breakfast.

Languages

English

At a glance

DONE

Hotel size

    • 58 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Minimum check-in age: 21
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking includes off-street options
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Free continental breakfast each morning 6:00 AM–10:00 AM
  • Coffee/tea in a common area
  • Shared microwave
  • Shared refrigerator

Traveling with children

  • Grocery/convenience store

What to do

  • Golfing nearby
  • Rafting nearby

Services

  • 24-hour front desk

Facilities

  • 2 buildings/towers
  • Television in common areas
  • An indoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible lounge
  • Raised toilet seat

Room amenities

Be entertained

  • 32-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hydromassage showerhead
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Housekeeping (on request)
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Fees & policies

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Helen Ga Super 8
SureStay Helen Downtown
Super 8 Motel Helen Ga
Super 8 Helen Ga Motel
Super 8 Helen Ga Hotel
Helen Super Eight
Super Eight Helen
Helen Super 8 Hotel
SureStay Hotel Helen Downtown Best Western
SureStay Helen Downtown Best Western
SureStay Hotel Best Western Helen Downtown
SureStay Best Western Helen Downtown
SureStay Hotel Helen Downtown by Best Western
Surestay By Best Helen Helen
SureStay Hotel by Best Western Helen Downtown Hotel
SureStay Hotel by Best Western Helen Downtown Helen
SureStay Hotel by Best Western Helen Downtown Hotel Helen

Frequently asked questions

Is there a pool at SureStay Hotel by Best Western Helen Downtown?

Yes, there's an indoor pool.

Are pets allowed at SureStay Hotel by Best Western Helen Downtown?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at SureStay Hotel by Best Western Helen Downtown?

Yes, there's free self parking.

What are the check-in and check-out times at SureStay Hotel by Best Western Helen Downtown?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is 11 AM.

What is there to do at SureStay Hotel by Best Western Helen Downtown and nearby?

Have fun with nearby activities such as rafting and practice your swing at the nearby golf course. SureStay Hotel by Best Western Helen Downtown also has an indoor pool.

What's the area around SureStay Hotel by Best Western Helen Downtown like?

SureStay Hotel by Best Western Helen Downtown is a short 11-minute walk from Unicoi State Park and 16 minutes' walk from Helen Tubing & Helen Water Park. Travelers love the hotel's prime location.

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SureStay Hotel by Best Western Helen Downtown Reviews

Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Towns
Store
Restaurant
Bathroom
Coffee

What guests liked

  • Breakfast options were plentiful and delicious with a great selection of items. (23 reviews)
  • Parking was convenient, free, and easily accessible with a parking pass provided. (9 reviews)
  • The indoor heated pool was a great perk, clean, well-kept, and a nice bonus for guests. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10

Perfect location, the people were friendly and very informative as to where to eat, where to go to see waterfalls, and we are booking a repeat stay right now.
1-night trip

10/10

Everything was wonderful. Really enjoyed the pool and the restaurant right behind the pool.
1-night trip

10/10

The staff was very friendly and very helpful. My family and I enjoyed our stay!
1-night trip

10/10

Get place to stay.
1-night trip

10/10

It was a nice sized room and clean. The front desk person was great and good location to walk to things
1-night trip

10/10

The checkin was welcoming and friendly. The room was clean and smelled fresh. I wouldn't hesitate in booking at this property again.
1-night trip

8/10

Decent location
1-night trip

10/10

Staff were very helpfull, professional, and kind. The room was exactly what we needed and was very clean and comfortable. We were right across the street to the Georgia Mountain Coaster and close to downtown.
4-night trip

10/10

Room was cleqn and well equipped. Breakfast was good with multiple options. We will stay again.
1-night trip

10/10

The staff were very friendly and had great recommendations.. will come and stay again
1-night trip

8/10

Fun trip. Loved the bar there. Breakfast was wonderful with lots of options!
1-night trip

10/10

Excellent Staff, property and locations
4-night trip

10/10

Check in was easy and staff helpful and friendly!
1-night trip

10/10

Great location, comfortable, clean, would book again without hesitation!
2-night trip

10/10

A great place, right in the middle of town. Extremely friendly staff, room was very clean with modern updates. Parking convenient and free with stay. Front desk clerk was very knowledgeable about the area and the price was amazing. We would definitely stay again, should we ever return.
1-night trip

8/10

It was very clean and well maintained. There are some things that need updating but it was a very nice stay and very close to everything.
2-night trip

8/10

Very good place, nice people and very good location
1-night trip

8/10

My family of three stayed here one night after climbing at nearby Mt. Yonah. It was a great price and location, and the staff was extremely kind. The beds were not that comfortable, and I certainly wouldn't have stayed in a double bed for more than one night, but it was exactly what I expected, and I would recommend it.
1-night trip

10/10

A great place to stay! In the middle of everything! I highly recommend this hotel! The staff is amazing! Rooms are Super clean! And very quiet!
1-night trip

10/10

We had an amazing time and will definitely be returning!
1-night trip

10/10

awesome!!! customer service was great, and i was very comfortable in my room! everything was amazing! totally recommend!
1-night trip

8/10

Location was very convenient!
1-night trip

10/10

Nice people and Service
1-night trip

10/10

What a perfect place very nice
1-night trip

10/10

Great stay!!
3-night trip