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All properties in Zanzibar Town, Mjini Magharibi Region, Tanzania
1 room, 2 adults

Zanzibar Serena Hotel, Zanzibar Town

5-star5 stars
Kelele Square, Stone Town, Zanzibar Town, Tanzania

Luxury hotel with full-service spa, connected to a shopping center, near Shangani Beach
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Location
Great location
Vibe
Awesome vibe
Pool
Great pool
Comfort
More comfort would be nice

Zanzibar Serena Hotel, Zanzibar Town

from $322
  • Standard Room
  • Superior Room
  • Honeymoon Suite
  • Executive Suite

What’s around Zanzibar Serena Hotel, Zanzibar Town

Landmarks

  • In Stone Town
  • Shangani Beach - 5 min walk
  • Nakupenda Beach - 42 min walk
  • Old Fort - 5 min walk
  • Forodhani Gardens - 6 min walk
  • House of Wonders - 8 min walk
  • Christ Church Cathedral - 10 min walk
  • Zanzibar Ferry Terminal - 15 min walk

Getting around

  • Zanzibar (ZNZ-Zanzibar Intl.) - 8 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 51 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is 11:00 AM
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Free self parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Free buffet breakfast
  • 2 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
  • Free reception
Things to do
  • On private beach
  • Outdoor pool
  • Children's pool
  • Full-service spa
  • Spa treatment room(s)
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
Sleep well
  • Turndown service
  • Premium bedding
Things to enjoy
  • In-room massage available
  • Individually furnished
  • Balcony
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
Be entertained
  • 21-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Maisha has 2 treatment rooms. Services include facials, body treatments, and manicures and pedicures.

The spa is open daily.

Dining

Baharia Restaurant - Overlooking the ocean, this restaurant serves breakfast, lunch, and dinner.

Terrace Restaurant - Overlooking the ocean, this restaurant specializes in seafood and serves dinner only. Reservations are required. Open daily.

Zanzibar Serena Hotel, Zanzibar Town’s small print

Also known as

  • Hotel Serena Zanzibar
  • Serena Hotel Zanzibar
  • Serena Zanzibar
  • Serena Zanzibar Hotel
  • Zanzibar Serena
  • Zanzibar Serena Hotel
  • Zanzibar Serena Hotel Hotel
  • Zanzibar Serena Hotel Zanzibar Town
  • Zanzibar Serena Hotel Hotel Zanzibar Town

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 48 hours prior to arrival at the number on the booking confirmation.

Mandatory fees

A city tax of USD 1 per person, per night will be collected at the property in cash. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.8 From 70 reviews

Exceptional 10.0
Great two day get away
Great location. I really enjoyed the hotel and Zanzibar.
Edward, us2 night romance trip
Exceptional 10.0
Beautiful hotel in a historic building
The hotel is beautiful and has so much classic character. I highly recommend an ocean facing room if you can get it. The staff are really exceptional and very hard working. Housekeeping is certainly exceeds expectations.
Heidi, us1 night trip
Exceptional 10.0
Zanzibar - Serena Hotel a winner
I highly recommend the Serena. It has a perfect location in Stone Town, with a beautiful pool and ocean views. Right in the heart of things. Tons of character in furnishings and atmosphere and attentive staff. Could not have been happier with this.
us2 night trip with friends
Good 6.0
Bad choice
Definitely not a five star hotel, there are many four stars not far from it, which are much better, toilet is very dated and the toilet seat paint coating is gone The room is not clean The sea view balcony is great, the breakfast and dinner is not worth the money We payed more than 300 British pounds a night, doesn’t worth the money at all
us2 night romance trip
Exceptional 10.0
Island visit
Amazing
us2 night family trip

Zanzibar Serena Hotel, Zanzibar Town

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