10/10 Exceptional
Fantastic stay
jen
jen, 1-night trip
Fairmont Empress
Luxury hotel with full-service spa, connected to the convention center, near Maritime Museum of British Columbia
Choose dates to view prices
Surrounded by the beauty of Victoria, Fairmont Empress offers a tranquil retreat with a garden and shopping on site. Indulge in rejuvenating treatments at Willow Stream Spa, enjoy meals at one of two restaurants or unwind near the indoor pool with sun loungers.
9.2
Wonderful
Popular amenities
- Parking available
- Free WiFi
Main amenities (12)
- Daily housekeeping
- 2 restaurants and bar/lounge
- Full-service spa
- Indoor pool
- Breakfast available
- Health club
- Sauna
- Steam room
- Valet parking
- Self parking
- Children's pool
- Hot tub
For families (6)
- Children stay free
- Children's pool
- Private bathroom
- Television
- Garden
- Terrace
$225 nightly
$261 total
Apr 6 - Apr 7
Total with taxes and fees
Why we love this property
Spa escape
The full-service spa offers aromatherapy, body scrubs, and couples treatments daily. A garden, sauna, and hot tub complete this waterfront wellness haven.
Waterfront historic charm
Located in the city center, this hotel boasts Edwardian architecture and a waterfront setting. Visitors enjoy the garden-view restaurant and local art gallery.
Dining delights
The hotel features 2 restaurants serving American cuisine with garden and ocean views. Vegan, vegetarian, and local options enhance dining.
Room options
Check availability for these dates
Showing 20 of 20 rooms
Fairmont City View 2 Double
8.8Excellent
105 reviews
- City view
- 240 sq ft
- 1 bedroom
- Sleeps 3
- 2 Double Beds
Deluxe City View 2 Queen
8.8Excellent
50 reviews
- City view
- 334 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Fairmont Gold Harbour View 1 King
9.8Exceptional
27 reviews
- Harbor view
- 323 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Fairmont City View 1 Queen
9.2Wonderful
88 reviews
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Deluxe City View 1 King
9.2Wonderful
37 reviews
- City view
- 382 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Fairmont Gold City View 1 King
9.4Exceptional
19 reviews
- City view
- 301 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Junior Suite City View 1 King
9.4Exceptional
6 reviews
- City view
- 452 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Fairmont City View 1 King
9.2Wonderful
149 reviews
- City view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Deluxe City View 1 Queen
9.0Wonderful
10 reviews
- City view
- 382 sq ft
- Sleeps 3
- 1 Queen Bed
Executive Suite City View 1 King
9.8Exceptional
7 reviews
- City view
- 474 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Fairmont Gold Deluxe City View 1 King
9.6Exceptional
11 reviews
- City view
- 377 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Fairmont Gold Deluxe City View 2 Queen
10.0Exceptional
9 reviews
- City view
- 377 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
Fairmont Gold One Bedroom Suite City View 1 King
9.8Exceptional
7 reviews
- 522 sq ft
- 1 bedroom
- Sleeps 4
- 1 King Bed
Fairmont Gold Deluxe Harbour View 1 King
9.6Exceptional
9 reviews
- Harbor view
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Fairmont Harbour View 1 Queen
9.0Wonderful
26 reviews
- Harbor view
- 280 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Deluxe Harbour View 1 King
9.8Exceptional
24 reviews
- Harbor view
- 382 sq ft
- 1 bedroom
- Sleeps 2
- 1 King Bed
Fairmont Gold City View 1 Queen
10.0Exceptional
4 reviews
- City view
- 301 sq ft
- 1 bedroom
- Sleeps 2
- 1 Queen Bed
Fairmont Gold Harbour View Executive Suite 1 King
- Harbor view
- 420 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Signature Harbour View 1 King
10.0Exceptional
2 reviews
- Harbor view
- 344 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Deluxe Harbour View 2 Queen
8.0Very good
2 reviews
- Harbor view
- 376 sq ft
- 1 bedroom
- Sleeps 4
- 2 Queen Beds
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About the neighborhood
721 Government St, Victoria, BC, V8W1W5
What's nearby
- Government Street - 1 min walk - 0.0 km
- Royal BC Museum - 3 min walk - 0.3 km
- British Columbia Parliament Building - 3 min walk - 0.3 km
- Victoria Harbour - 4 min walk - 0.4 km
- Victoria Clipper Ferry Terminal - 6 min walk - 0.5 km
Getting around
- Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) - 1 min drive
- Victoria Intl. Airport (YYJ) - 32 min drive
- Port Angeles, WA (CLM-William R. Fairchild Intl.) - 122 min drive
- Bedwell Harbour, BC (YBW-Bedwell Harbour Seaplane Base) - 125 min drive
- Roche Harbor, WA (RCE) - 16.5 miles/26.6 km
- Friday Harbor, WA (FRD) - 17.2 miles/27.7 km
- Friday Harbor, WA (FBS-Friday Harbor Sea Plane Base) - 18.1 miles/29.2 km
- Lopez Island, WA (LPS) - 20.3 miles/32.7 km
- Deer Harbor, WA (DHB-Deer Harbor Seaplane Base) - 21.7 miles/34.8 km
- Ferry terminal shuttle (surcharge)
- Cruise terminal shuttle (surcharge)
Restaurants
- The Sticky Wicket Bar & Restaurant - 6 min walk
- Tractor - 2 min walk
- Starbucks - 4 min walk
- Tea at the Empress - 1 min walk
- The Old Spaghetti Factory - 4 min walk
About this property
Fairmont Empress
You'll be in a fantastic location at Fairmont Empress, just a 5-minute walk from Maritime Museum of British Columbia and British Columbia Parliament Building. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Q at the Empress, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a health club are other highlights at this luxurious hotel. Fellow travelers say great things about the comfortable beds and helpful staff.
At a glance
Hotel size
- 431 rooms
- Arranged over 8 floors
Arriving/Leaving
- Check-in start time: 4:00 PM; Check-in end time: anytime
- Express check-in/out available
- Early check-in subject to availability
- Minimum check-in age: 19
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Front desk staff will greet guests on arrival at the property
- For any questions, please contact the property using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 19
Children
- Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)
Pets
- Pets stay free (2 total)
- Service animals welcome
- Restrictions apply*
- Food and water bowls available
Internet
- Free WiFi in public areas
- WiFi (speed: 25+ Mbps) in rooms*
Parking
- Onsite self parking (CAD 39.00 per day; includes in/out privileges)
- Onsite valet parking (CAD 53.00 per day; includes in/out privileges)
- Electric vehicle charging point on site
Transfers
- Cruise terminal shuttle*
- Ferry terminal shuttle*
Other information
- Designated smoking areas
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 6:30 AM–11:00 AM
- 2 restaurants
- Bar/lounge
- Coffee/tea in a common area
- Water dispenser
Traveling with children
- Children stay free (see details)
- Children's pool
- Children's menu
What to do
- Shopping
- Access to nearby indoor pool
- Ecotours nearby
- Golf lessons nearby
- Hiking/biking trails nearby
- Mountain biking nearby
- Kayaking nearby
- Scooter/moped rentals nearby
Working away
- 24-hour business center
- Meeting rooms
- Conference center (22600 square feet of space)
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Limo or town car service
- Dry cleaning/laundry services
- Hair salon
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
- Porter/bellhop
- Bicycle rentals
- Pool loungers
Facilities
- Built in 1908
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Picnic area
- Terrace
- Health club
- An indoor pool
- Art gallery on site
- Designer stores on site
- Shopping mall on site
- Bicycle parking
- Full-service spa
- Hot tub
- Sauna
- Massage/treatment rooms
- Steam room
- At least 80% of food locally-sourced
- At least 80% organic food
- Vegan dining options
- Vegetarian dining options
- Humane treatment of captive wild animals
- Locally-owned & organized tours & activities
- Local artist showcase
- At least 10% of profits reinvested in community & sustainability
- 100% renewable energy
- At least 80% lighting from LEDs
- Comprehensive food waste policy
- Comprehensive recycling policy
- No plastic soda bottles
- No plastic coffee stirrers
- No plastic drinking straws
- No plastic water bottles
- Reusable cups only
- Reusable tableware only
- Banquet hall
- Edwardian architecture
Accessibility
- Wheelchair accessible
Room amenities
Be entertained
- 32-inch flat-screen TV
- Cable TV channels
- Pay movies
Home comfort
- Air conditioning
- Portable fan
- Minibar
- Coffee/tea maker
- Electric kettle
- Bathrobes and slippers
- Iron/ironing board
- Window screens
Sleep well
- Hypo-allergenic bedding
- Down comforter
- Blackout drapes/curtains
- Premium bedding
- Pillowtop mattress
Freshen up
- Private bathroom
- Bathtub or shower
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free newspapers
- WiFi (surcharge) (speed of 25+ Mbps)
- Phone
- Desk chair
More
- Daily housekeeping
- In-room safe
- Eco-friendly toiletries
- Eco-friendly cleaning products provided
- Energy-saving switches
- LED light bulbs
- Recycling
- Water-efficient showers only
Special features
Spa
The onsite spa has 11 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Dining
Q at the Empress - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required.
Lobby Lounge - Overlooking the ocean and garden, this restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Q Bar - Overlooking the ocean and garden, this bar specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in the Biosphere and Green Key Global, programs that measure the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.
Fees & policies
Optional extras
- WiFi is available in guestrooms for CAD 14.95 per night (rates may vary)
- Full breakfast is offered for an extra charge of approximately CAD 20 to 40 for adults, and CAD 10 to 20 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Parking
- Self parking costs CAD 39.00 per day with in/out privileges
- Valet parking costs CAD 53.00 per day with in/out privileges
Pool, spa, & gym (if applicable)
- Pool access available from 5:00 AM to 11:00 PM
- Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
- Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
This property does not have elevators.
This property uses solar energy, plus a grey water recycling system.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The photos are representative of rooms offered and may differ from the actual room received.
Frequently asked questions
Does Fairmont Empress offer free cancellation for a full refund?
Yes, Fairmont Empress does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fairmont Empress?
Yes, there's an indoor pool and a children's pool. Guests have pool access from 5:00 AM to 11:00 PM.
Are pets allowed at Fairmont Empress?
Yes, pets stay free, with a limit of 2 total. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Fairmont Empress?
Yes. Self parking costs CAD 39.00 per day. Valet parking costs CAD 53.00 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Fairmont Empress?
Check-in start time: 4:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at Fairmont Empress?
No, this hotel doesn't have a casino, but Elements Casino (13-min drive) is nearby.
What is there to do at Fairmont Empress and nearby?
Have fun with activities like hiking, kayaking, and mountain biking, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Fairmont Empress also has an indoor pool, a sauna, and a steam room, as well as a picnic area, a garden, and access to a nearby indoor pool.
Are there restaurants at or near Fairmont Empress?
Yes, there are 2 onsite restaurants, featuring alfresco dining, American cuisine, and garden views.
What's the area around Fairmont Empress like?
Fairmont Empress is in Downtown Victoria, a short 1-minute drive from Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base) and 6 minutes' walk from Victoria Harbour. Travelers say the area is walkable and good for shopping.
Have a question?
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Fairmont Empress Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Amenities
9.4
Staff & service
9.4
Property conditions & facilities
What guests liked
- Dining options were excellent with great food and service at the property's restaurants and tea room. (33 reviews)
- The spa at this property is highly praised for its luxurious experience, excellent staff, and top-notch treatments. (25 reviews)
- Breakfast options were great, with many reviewers praising the quality and variety of food. (35 reviews)
From real guest reviews summarized by AI.Popular mentions
Service staffRoomLocationViewRestaurantFoodBathroomBedBreakfastHistorical10/10 Exceptional
Great stay!
Stephen
Stephen, 1-night trip
10/10 Exceptional
Lovely room, friendly staff and fantastic location.
Santina
Santina, 3-night trip
10/10 Exceptional
Amazing staff and wonderful experience!
Crystal
Crystal, 3-night trip
10/10 Exceptional
Everything was amazing!!
Nicole
Nicole, 2-night trip
10/10 Exceptional
Lovely room, excellent dinner
Francis
Francis, 2-night trip
10/10 Exceptional
Large, clean room, great amenities, and wonderful staff.
Shirley
Shirley, 2-night trip
10/10 Exceptional
Clean room, Fantastic staff, great location and love the Gold Floor!
Patricia
Patricia, 2-night trip
10/10 Exceptional
Great location to Harbour and running trail. Extras like pillow service with cozy bed and friendly staff were exceptional.
Karla
Karla, 1-night trip
10/10 Exceptional
Service from the staff was exceptional
Ryan
Ryan, 3-night trip
10/10 Exceptional
Great Stay- Staff and service is amazing, room was great and the Gold floor is always fantastic
Keegan
Keegan, 3-night trip
10/10 Exceptional
Cleanliness, staff courtesy, food quality, proximity to everything
Dirk
Dirk, 2-night trip
10/10 Exceptional
It was absolutely wonderful! The staff was so kind and helpful. They made our anniversary really special!
Calvin
Calvin, 2-night trip
10/10 Exceptional
Great place to stay!
Tavleen
Tavleen, 2-night trip
10/10 Exceptional
Exceptional service, and beautiful accommodation. Exceeded my high expectations!
Catherine
Catherine, 2-night trip
8/10 Very good
Check in staff were great. Room was lovely
rosemary
rosemary, 2-night trip
10/10 Exceptional
Everything about the Empress is spectacular! Room, service, location, could not be improved upon.
Martha
Martha, 1-night trip
10/10 Exceptional
Clean rooms, friendly staff, good amenities.
JENNY
JENNY, 2-night trip
8/10 Very good
Hotel is lovely, staff are wonderful, location is perfect and the room was clean and well appointed.
MELANIE
MELANIE, 2-night trip
10/10 Exceptional
What a lovely stay! From the staff on check-in, to the bellman and everyone in between, we had just an enjoyable trip. Looking forward to our next trip in a month!
Caroline
Caroline, 2-night trip
8/10 Very good
The room was clean and the staff were amazing.
Kim
Kim, 3-night trip
10/10 Exceptional
Excellent service, Fabulous restaurants and great location!
Dawn
Dawn, 2-night trip
10/10 Exceptional
Great stay!!
KYLE
KYLE, 2-night trip
10/10 Exceptional
A good reminder of what grand old hotels can be.
Adrian
Adrian, 1-night trip
10/10 Exceptional
Great location - welcoming staff - lots of amenities & a room cleaned twice per day!
Alissa
Alissa, 3-night trip
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