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Quality Inn

2.5 star property
City-center hotel within easy reach of Turkey Creek Shopping Center

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Photo gallery for Quality Inn

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk
Fitness facility
Exterior
Free daily continental breakfast
Lobby
In the heart of Knoxville West, Quality Inn is a haven for relaxation. Unwind by the swimming pool, browse through books in the library or get some exercise at the gym. Guests have praised this hotel for its helpful staff and express check-in/check-out services.

Reviews

4.8 out of 10

Popular amenities

  • Pool
  • Pet friendly
  • Free breakfast
  • Gym
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Library
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Gift shops/newsstands

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Select Comfort bed
Blackout drapes/curtains
Premium bedding
Hair dryer
  • Sleeps 2
  • 1 King Bed

Similar properties

Room, 1 Queen Bed | Desk, soundproofing, cribs/infant beds, rollaway beds

Days Inn by Wyndham Knoxville West

  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
5.4 out of 10, 1,001 reviews
The price is $58
$51 nightly
$58 total
Total includes taxes and fees
Aug 24 - Aug 25
Days Inn by Wyndham Knoxville West
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About the neighborhood

Map
11717 Campbell Lakes Drive, Farragut, TN, 37934

What's nearby

  • Turkey Creek Shopping Center - 2 min drive - 3.0 km
  • Tennova Hospitalist Group - 4 min drive - 4.0 km
  • Fox Den Country Club - 6 min drive - 4.1 km
  • Pellissippi State Community College - 10 min drive - 10.4 km
  • West Town Mall - 10 min drive - 14.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 20 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Chipotle Mexican Grill - ‬2 min drive
  • ‪Starbucks - ‬4 min drive
  • ‪Starbucks - ‬3 min drive

About this property

Quality Inn

Quality Inn puts you just a 5-minute drive from Turkey Creek Shopping Center. Guests can visit the fitness center for a workout, and free perks include continental breakfast daily and self parking.

Languages

English

At a glance

DONE

Hotel size

    • 50 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in time starts at 3 PM
    • Express check-in/out available
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total, up to 25 lbs per pet)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free continental breakfast each morning
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

Working away

  • Business center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • Swimming pool

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 27-inch TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Select Comfort mattress
  • Rollaway/extra bed (surcharge)

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free weekday newspapers
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Access via exterior corridors

Fees & policies

Children & extra beds

  • Rollaway beds are available for USD 10 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9 AM to 10 PM

Policies

Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Americas Best Value Inn Turkey Creek
Americas Best Value Inn Turkey Creek Hotel
Americas Best Value Inn Turkey Creek Hotel Knoxville West
Americas Best Value Inn West Knoxville Turkey Creek
Rodeway Inn Motel Knoxville
Rodeway Inn Knoxville
Quality Inn Hotel
Quality Inn Farragut
Quality Inn Hotel Farragut

Frequently asked questions

Does Quality Inn offer free cancellation for a full refund?

Yes, Quality Inn does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn?

Yes, there's a pool. Guests have pool access from 9 AM to 10 PM.

Are pets allowed at Quality Inn?

Yes, pets are welcome, with a limit of 2 total and maximum weight of 25 lbs per pet. There's a charge of USD 20.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Quality Inn?

Yes, there's free self parking.

What are the check-in and check-out times at Quality Inn?

You can check in starting at 3 PM. Check-out time is 11 AM. Express check-in and check-out are available.

What is there to do at Quality Inn and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Quality Inn like?

Quality Inn puts you in Knoxville West, in the heart of Farragut. Popular attractions include Turkey Creek Shopping Center, which is 4 minutes away by car.

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Quality Inn Reviews

Reviews

4.8

4.4/10

Cleanliness

6.6/10

Staff & service

4.4/10

Amenities

4.4/10

Property conditions & facilities

4.4/10

Eco-friendliness

Popular mentions

Room
Shower
Bed

Reviews

2/10 Poor

You get what you pay for
Calvin, 1-night trip

6/10 Good

It's a place to sleep ... nothing more than that. The pool was half empty and there were two used towels hanging on the back of the bathroom door when I checked in.
4-night trip

4/10 Fair

Poor low Quality Inn

The room was visibly unattractive, the bathroom was very shabby with broken tile and filthy grout. We chose not to walk barefoot or shower there. The floors were sandy. The air conditioner was temporarily wired with wire exposed. The tile in the shower was broken. The soap dish was broken.The bed appeared clean and was comfortable enough. A picture hanging on the wall was in a broken frame. The area at the back of the parking was swamp land. The supposed breakfast had coffee and hot water. It had no teabags for hot tea. There was dry cereal and a pitcher containing possibly milk. The waffle machine worked and syrup was available but no butter or margarine. There was orange juice was diluted.
Janice, 1-night trip

10/10 Exceptional

Melissa, 1-night trip

4/10 Fair

Dyllon, 3-night trip

4/10 Fair

We booked a room for two nights, it was fairly inexpensive and convenient to the venue we were going to. When we arrived the front desk staff was very friendly & gave us the room keys. Our room was on the back side of the building on the bottom floor (unsure if that is relevant to the problem) and when we opened the door, the smell of body odor/stale cigarette smoke/mold/mildew was like a punch to the face. We were running late for a dinner so we decided to get ready in the room anyway & would make a decision once we came back…thought maybe turning the air on for a bit would help circulate the stale air. When we got back the smell was even worse, & when I checked around the bedding there was mildew under the mattress. The clothing that we had left hanging smelled like the room, it was just downright gross. We checked out that same night and found another place. The front desk staff was very nice and refunded one night, but didn’t question why we were leaving/unhappy with the room and didn’t offer a different room or accommodation, so that makes me think it happens often. The property itself was poorly maintained, & i honestly don’t think I would not have felt safe there if my husband was not with me. The WiFi was completely open (no password) which is also incredibly sketchy to me.
Brittney, 2-night trip

2/10 Poor

Poultry

The standard has dropped not good for habitation. Came late so managed to spend the night
Dajo, 1-night trip

2/10 Poor

Health Department should shut down this bio hazard

Disgusting! Blood on curtains, cigarette ashes on the floor, stained comforter, wall peeling from water damage, leaky faucet, smelled musty and smoky.
1-night trip

2/10 Poor

This property was so disgusting that we left 2 days into our week stay and paid for another place to stay. We saw 3 different rooms at this motel and they just kept getting worse. If you like mold, bugs, and a dirty room then this is the place for you. PSA they have ONE MAN to clean this entire motel, just one.
Danielle, 4-night trip

6/10 Good

This place hasa lot of work that need to be done. When I walked in the room assigned to me, I smelled mold. Look in the bathroom right away, and there it was all around the bath tub. I asked to be moved right away.
Darlene A., 2-night trip

6/10 Good

Barbara, 1-night trip

2/10 Poor

patricia, 1-night trip

2/10 Poor

1-night trip

10/10 Exceptional

Better than basic

Based on the price and location, I didn't expect much. But I was surprised at how accommodating the staff was with my questions and the assistance they provided while helping me park my moving truck and the car-carrier attached. Also, the a/c worked very well, so I couldn't have asked for much more.
Edward, 1-night trip

8/10 Very good

Jerri, 1-night trip

2/10 Poor

Lizette, 1-night trip

8/10 Very good

3-night trip

2/10 Poor

Place is a dump! Trash and cigarette butts all over,couldn't take a shower ,unable to regulate hot and cold.People hanging outside 4am.
1-night trip

2/10 Poor

Pamala A, 1-night trip

2/10 Poor

Do not book this hotel

We booked the non smoking room,we got in so tired from a very long ride and decided to bare with the smell, took 2 hrs rest then took shower then we found out towels are all stained looks like unwashed terrible terrible dried ourselves with hair dryer.and that gave us the reason to double check our bedsheets pillows and found out stained yellowish and nasty nasty colors with cigarette holes all over, dust in every corner of the room handle-cap handle at the shower is broken.We asked for a replacement of our sheets towels and Lysol, too tired to move to different hotel since it was too late…my wife replaced the sheets and sprayed Lysol all over the bed and the entire room.In this pandemic time all the guests wanted is a clean and comfortable room to stay, in between our tiring travels,but this hotel is not after their guests health and comfort they don’t care if they’re the carrier of the virus because of what they give their guests…unbelievable
Jesse, 1-night trip

4/10 Fair

Poor

No hot water. Shower heads not completely functional. Hair dryer did not operate. Tv remote not operational. No USB port to charge a cell phone. When i told the front desk at check out, she did not want to write down the issues i pointed out. Also door to the room not very safe with the type of locks on it.
1-night trip

2/10 Poor

Ended up changing rooms the first Room was so terrible, stained sheets. Turned on the shower in the morning and it reaked of BM water wouldn't drain. No wash cloths in second room, one in first room, beds made TERRIBLY! Sheets in second room "Staind" (probay dirty like the first room) NEVER AGAIN
1-night trip

4/10 Fair

Don’t stay here!

We made a reservation for one king bed, non smoking. We get there, the room they have is two double beds. Walk in the room, previous smoker! Towards evening, the toilet quits flushing..in the morning the bathroom sink wouldn’t drain nor would the bathtub. Spiderwebs hanging down, didn’t see them until the morning. Upon checking in I noticed a sign “certified bed bug free”. That made me feel good. Now I know why they needed to hang the certificate to begin with. Hotels.com needs to remove them from the list until they make some necessary changes. Yes, we could have left. The remaining hotels were twice the price, if not more. When we checked out, they didn’t even care we had problems.
Teressa, 1-night trip

4/10 Fair

Outside looked old. Inside had been remodeled but not well.
1-night trip

2/10 Poor

leaky tub (changed to a different room), leaky toilet (fixed), internet not working (fixed), TV not switching on (fixed), strong cigarette smell (not fixed), no sugar for coffee (not fixed), bed sheets with cigar burns (not fixed), missing smoke detector (fixed). They charged $117 for this pitiable room which is adding insult to the injury.
1-night trip