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Extended Stay America Suites Dallas Frankford Road

2.5 star property
Suburban Dallas hotel with outdoor pool

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Photo gallery for Extended Stay America Suites Dallas Frankford Road

Studio, 2 Queen Beds, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Lobby
Restaurant
Lobby
Desk, iron/ironing board, rollaway beds, free WiFi
Experience the convenience of Extended Stay America Suites Dallas Frankford Road, where you can stay active at the gym or take a refreshing dip in the outdoor pool. With laundry facilities, luggage storage, and free self parking on site, this hotel near Galleria Dallas offers comfort and practicality that guests love.

Reviews

6.0 out of 10
Good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Non-smoking
  • Free parking
  • 24/7 front desk

Main amenities (10)

  • Housekeeping (on request)
  • Outdoor pool
  • Fitness center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
  • Vending machine
  • Self-serve laundry
  • Conference space
  • Luggage storage

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 Queen Bed, Non Smoking

Full-size fridge, microwave, stovetop, dishwasher

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Full-sized refrigerator/freezer
Dishwasher
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Extended Stay America Select Suites Dallas Las Colinas

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
6.0 out of 10, 321 reviews
The price is $89
$77 nightly
$89 total
Total includes taxes and fees
Jun 29 - Jun 30
Extended Stay America Select Suites Dallas Las Colinas
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About the neighborhood

Map
18470 Dallas Pkwy, Dallas, TX, 75287

What's nearby

  • Shops at Willow Bend - 2 min drive - 3.7 km
  • Baylor Scott & White The Heart Hospital - 3 min drive - 4.8 km
  • Addison Circle Park - 4 min drive - 5.9 km
  • University of Texas at Dallas - 7 min drive - 10.4 km
  • Galleria Dallas - 7 min drive - 10.4 km

Getting around

  • Love Field Airport (DAL) - 27 min drive
  • Dallas-Fort Worth Intl. Airport (DFW) - 30 min drive
  • Dallas Medical-Market Center Station - 18 min drive
  • Dallas Union Station - 19 min drive
  • West Irving Station - 25 min drive

Restaurants

  • ‪Norma's Cafe - ‬17 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Benders Sports And Spirits - ‬3 min drive
  • ‪Pappadeaux Seafood Kitchen - ‬9 min walk
  • ‪Whataburger - ‬7 min walk

About this property

Extended Stay America Suites Dallas Frankford Road

Extended Stay America Suites Dallas Frankford Road puts you within a 10-minute drive of Galleria Dallas and Baylor Scott & White The Heart Hospital. You can get a workout in at the fitness center or take a dip in the outdoor pool. Also, The Shops at Legacy and Legacy West are within a short drive.

Languages

English

At a glance

DONE

Hotel size

    • 118 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Up to 4 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking and van parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • Conference space

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Built in 2002
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Handrails in stairways
  • Well-lit path to entrance

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Full-sized refrigerator/freezer
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils
  • Dishwasher

More

  • Housekeeping (on request)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for USD 15 per stay

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Extended Stay America Dallas Frankford Road
Extended Stay America Frankford
Extended Stay America Frankford Hotel
Extended Stay America Frankford Hotel Dallas Road
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Extended Stay America Frankford Road Hotel
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Hotel Extended Stay America - Dallas - Frankford Road Dallas
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Extended Stay America - Dallas - Frankford Road Dallas
Extended Stay America Dallas Frankford Road
Extended Stay America Suites Dallas Frankford Road Hotel
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Extended Stay America Suites Dallas Frankford Road Hotel Dallas

Frequently asked questions

Is there a pool at Extended Stay America Suites Dallas Frankford Road?

Yes, there's an outdoor pool.

Are pets allowed at Extended Stay America Suites Dallas Frankford Road?

Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Extended Stay America Suites Dallas Frankford Road?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites Dallas Frankford Road?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.

What is there to do at Extended Stay America Suites Dallas Frankford Road and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center.

Does Extended Stay America Suites Dallas Frankford Road have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

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Extended Stay America Suites Dallas Frankford Road Reviews

Reviews

6.0

Good

6.2/10

Cleanliness

6.6/10

Staff & service

5.2/10

Amenities

6.0/10

Property conditions & facilities

4.2/10

Eco-friendliness

Popular mentions

Room
Breakfast
Service staff
Toilet
Location
Desk
Coffee
Elevator
Amenities
Booking

Reviews

8/10

Two night stay: Spacious room, operational kitchenette and close to services. Easy checkin/out.
2-night trip

8/10

it was the best price and value in the area
1-night trip

10/10

Very quiet. Staff is nice.
1-night trip

2/10

its was a lot of ppl living there as there home
2-night trip

10/10

Good 👍
1-night trip

6/10

Front desk lady was very nice, no working elevators, a lot of weird smells, no breakfast as advertised. Rooms were clean and as the picture stated.
1-night trip

10/10

Needs to have working elevator
1-night trip

10/10

Everything is good but has some bad smell outside the room which is in the walk path and their is no breakfast which is not good
2-night trip

4/10

Bathroom sink drain backed up, trash in room when we got there, door deadbolt didn't line up to door frame to be able to be locked.
2-night trip

6/10

Hallway floors where uneven and the floor in kitchenette where sticky to walk on.
1-night trip

4/10

It’s wasn’t clean. Room had stains everywhere. The tab was horrible. Definitely not worth the price.
1-night trip

2/10

A $100 deposit was required up front. There was no hot water, heat, or AC "due to repairs." The desk clerks were decent but I could tell they'd about had it. The site said "free breakfast" but there was none. We only stayed one night. The property is old and battle-scarred it seemed.
1-night trip

2/10

Lobby filthy. Receptionists was rude, uninformed, and either on meds or alcohol. No manager on site only a phone that was never answered. The absolute worst hotel I have ever experienced. I travel and spend over 150 nights a year in hotels
1-night trip

6/10

There was no grab & go breakfast as was mentioned on the booking site. Staircases smelled like urine. Hallways smelled like weed. Toilet was dirty and also had hair on toilet seat when I checked in and the the thermostat was difficult to work in order to get the right temperature and therefore it was blowing out cold air instead of hot for heat.
3-night trip

4/10

Elevators dirty bathroom dirty room smelled like paint. Our window would'nt lock. No breakfast or a a grab and go bag. One site said free breakfast other site said grab and go. Night receptionist very nice daytime person was annoyed caused we asked for coffee cups. Not a good morning or can i help you we had to stand at the desk for about 15 minutes to check out.
1-night trip

4/10

No one at the front desk My toilet was stopped the first day and I was given a plugger that didn’t work then I was given another one I couldn’t get it unstuck The night manager came and got it working it was over flowing. I it worked for one day than back doing the same thing when I left no one at the front desk I called the manager said leave the keys on the counter that he would check me out no customer service
6-night trip

2/10

I booked here because I was traveling from out of state for several days and desired a location with a hot breakfast daily. Despite advertising, this location DID NOT have ANY breakfast options. The air conditioning unit did not work properly unless the windows were open. The property is unclean. No one is at the front desk overnight and there is no security day or night; the property goes on "lockdown" from 6 pm to 6 am. The manager is limited on customer service training and simply takes payments, hands out keys, and makes excuses- in that order.
4-night trip

2/10

Very disappointed with this property. Place is not well kept, rooms and hall way smell like urine. I asked for manager and nobody ever followed up after voicing issue. Coffee was cold, the was no creamer and what they call breakfast included was a muffin / breakfast bar. Do not recommend!!
1-night trip

2/10

The female staff were great. The men...when you could find them (because they were never at the front desk) were abrupt and rude. There was a pile (literally 6-8 black plastic bags) of trqsh on the hall near our door. The next morning about 11am, i asked the oler man when the trash would be removed because it smells bad. He yold me it was rude of me to see something wrong with the hotel and expect them to remedy it quickly. I knew from there that the rest of our 3 day stay was going to be hell.
3-night trip

4/10

When i was trying to check in. I stood at the front desk for 15 mins and no one was there. I ended up calling the hotel for someone to come to the front desk. I finally got my room and then the pillow was no clean. It had makeup on it. So i went back to the desk to ask for a new pillow case and had to wait again. She finally came back and then didnt believe me about the pillow. So she went to the with me to the room so i could show her the pillow. So i showed her the pillow and she finally decided to change the pillow case
1-night trip

4/10

The photos are a HUGE misrepresentation of what you actually get. Stayed in a two room suite. The area around the hotel was even sketchy! The room was hard to open. The stove was gross and old. There were broken light switches and wall lamps, floor lamp is broken. The swimming pool was green and half empty. Someone was smoking weed on the 3rd floor. The bathroom floors were sticky. Shower knob was broken in far room. The sink faucet in the far room was broken and I had to wiggle it back into place to make stop spraying everywhere. The rooms were not clean enough. No shampoo and conditioner. Best thing was the comfort of the bed and clean towels and wash rags.
The swimming pool 10/9/22
1-night trip

6/10

We arrived at 10:00 pm and checking in time closes at 11:00pm. However after driving for 6 hours, we stood at the reception for 45 minutes. We called the reception number and the number listed there but had no luck. After almost an hour we hard some movement inside the housing keeping room. I walked in there and met a lady doing laundry. I asked her who’s at the reception. She said it was her and she’d be down to check is in in a few minutes. The lady came to help us and apologised for the long wait. she looked very tired being the house keeper and the receptionist. The lady/staff was very very very nice that we calmed down ( she still served us with a big smile on her face and carried a friendly conversation with us). The room was spacious, and organized BUT’ it was very very very dusty. The dresser drawers, the bathroom seat, and the tv which did not even work were all dusty. There were no hangers to hang ou clothes neither. The rooms has no phone to call the reception and given that we were on the third floor and tired we decided not to go downstairs to ask for anything. I took one of the bathroom wash clothes and wiped down the dining table and the bathroom counters. The website indicated the checkout is 11:30. So the following morning we checked out at 11:30 am but we were charged $40 for that we were 30 mins late to check out. Overall the location is perfect and the rooms are spacious so I give them a 3 star.
2-night trip

2/10

1-night trip

2/10

Prior to check in I r placed three calls to confirm the reservation never could reach desk person call the hotels.com spoke with three different people stating that I could not reach anyone at the front desk to confirm check in they prompted me to call back later saying that the attendant was doing a security walk through after arriving at hotel found out that the hotels is being renovated this is 12:30 in the morning an inconvenience nightmare...... caledl this morning everyone is passing the blame!!!!!!
1-night trip

2/10

1-night trip