This hotel is standard and the location is super nice. However the room is definitely quite small, a bit smaller than we expected. the building itself is very old, and not renovated that much so the hotel is a mix of charming and gross. The bathroom is small aswell and literally is inside of a closet. There was a balcony in our room, but it was permanently closed and there was a note saying to keep it closed at all times. This sucked, as the balcony wouldve made the room 100 times better and the room would feel much larger, but we concluded it was probably hazardous or something. There was room service everyday around 12pm, then you can get new towels and they will do a quick cleanup of the bathroom. The Lady whom we first met at the front desk for check-in was not very nice, but there were different staff throughout the day and night. The best thing about this hotel is definetly the location, its such a nice and calm area with beautiful buildings and older city architechture. The bus is also close by, so is several larger streets with Tesco Express and other shops and restaurants. Its also super close to Hyde Park, which is amazing. All in all the hotel is nothing to brag about, its OK and you get what you pay for. However if I went to London again I Would probably invest more in a slightly nicer hotel.