East Forest is home to The Independence Inn Charlotte/Matthews Hotel, where you can enjoy a free breakfast buffet, dry cleaning services and stay active at the 24-hour gym. With in-room WiFi, luggage storage and multilingual staff on hand you'll feel right at home.
Reviews
7.67.6 out of 10
Good
Popular amenities
Connecting rooms available
Non-smoking
Free parking
Gym
Laundry facilities
Main amenities (12)
Daily housekeeping
24-hour fitness center
Business center
24-hour front desk
Computer station
Front-desk safe
ATM/banking services
Vending machine
Laundry service
Self-serve laundry
Multilingual staff
Luggage storage
Feel at home (6)
Children stay free
Microwave
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Room options
Available filters for rooms
Showing 4 of 4 rooms
View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave
Standard Room, 2 Double Beds, Refrigerator & Microwave
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Sleeps 4
2 Double Beds
View all photos for Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking
Standard Room, 1 King Bed, Accessible Bathtub, Non Smoking
10.010.0 out of 10
Exceptional
1 review
(1 review)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Sleeps 2
1 King Bed
View all photos for Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Business Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)
Highlights
Air conditioning
Connecting rooms available
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Private bathroom
Hair dryer
Sleeps 3
1 King Bed and 1 Double Sofa Bed
View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Charlotte-Douglas Intl. Airport (CLT) - 24 min drive
Concord, NC (USA-Concord Regional) - 35 min drive
Charlotte Station - 17 min drive
Restaurants
McDonald's - 3 min drive
McDonald's - 3 min drive
Cookout - 16 min walk
Cracker Barrel - 2 min drive
Zaxby's - 16 min walk
About this property
The Independence Inn Charlotte/Matthews Hotel
When you stay at The Independence Inn Charlotte/Matthews Hotel, you'll be within a 15-minute drive of Spectrum Center and Charlotte Convention Center. Guests can enjoy the 24-hour fitness center, and hiking/biking trails, kayaking, and water skiing are nearby. Also, Bank of America Stadium and Bojangles' Coliseum are within a short drive. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
93 rooms
Arranged over 3 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-out available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Late check-out subject to availability
DONE
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi and wired internet access in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free onsite self parking
Wheelchair-accessible parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 6:00 AM–9:00 AM
Traveling with children
Children stay free (see details)
What to do
Bicycle rentals nearby
Golfing nearby
Hiking/biking trails nearby
Horse riding nearby
Kayaking nearby
Water skiing nearby
Scooter/moped rentals nearby
Working away
Business center
Computer station
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
ATM/banking
Safe-deposit box at front desk
Television in common areas
24-hour fitness center
Vegan dining options
Vegetarian dining options
Annual offsets purchased for at least 10% of carbon footprint
Humane treatment of captive wild animals
Locally-owned & organized tours & activities
Local artist showcase
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
100% renewable energy
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Visual alarms in hallways
Handrails in stairways
Closed captioned TV
Well-lit path to entrance
Room amenities
Be entertained
LCD television
Premium cable channels
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Turndown service
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
Food and drink
Refrigerator
Microwave
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Fees & policies
Optional extras
Early check-in can be arranged for an extra charge (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property uses a grey water recycling system.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Best Western Charlotte
Best Western Charlotte Matthews
Best Western Charlotte Matthews Hotel
Best Western Matthews
Best Western Plus Charlotte
Best Western Plus Charlotte/Matthews
Best Western Plus Charlotte/Matthews Charlotte
Best Western Plus Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel Charlotte
Charlotte Best Western
Charlotte/Matthews Hotel
Best Western Plus Charlotte/Matthews Hotel
The Independence Inn Charlotte/Matthews Hotel Hotel
The Independence Inn Charlotte/Matthews Hotel Charlotte
The Independence Inn Charlotte/Matthews Hotel Hotel Charlotte
Frequently asked questions
Are pets allowed at The Independence Inn Charlotte/Matthews Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at The Independence Inn Charlotte/Matthews Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Independence Inn Charlotte/Matthews Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Express check-out is available.
What is there to do at The Independence Inn Charlotte/Matthews Hotel and nearby?
Have fun with activities like cycling, hiking, and horseback riding, and practice your swing at the nearby golf course. The Independence Inn Charlotte/Matthews Hotel also has a 24-hour fitness center.
Does The Independence Inn Charlotte/Matthews Hotel have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
Have a question?
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The Independence Inn Charlotte/Matthews Hotel Reviews
Reviews
7.6
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7.4/10
Cleanliness
8.2/10
Staff & service
7.0/10
Amenities
6.8/10
Property conditions & facilities
7.0/10
Eco-friendliness
Popular mentions
Room
Breakfast
Service staff
Bed
Bathroom
Elevator
Location
Toilet
Shower
Booking
Reviews
10/10
Great location, friendly staff, excellent rooms
Linda
1-night trip
10/10
Staff was friendly and helpful.
Karen
1-night trip
10/10
Customer service was top notch, great location and comfortable stay
Michelle
1-night trip
6/10
It was a good stay.
Jenna
1-night trip
10/10
Highly recommend this property for staying
Alicia D
1-night trip
10/10
It was very nice as well as the workers I love staying there
Ella
1-night trip
10/10
Great price, awesome staff at checking in.
Kenneth
1-night trip
10/10
I love this hotel
Quan
1-night trip
8/10
Great restaurant next door and walking distance
Terra
1-night trip
6/10
There was a stain on the sheet. The shower was broken. Our room was located next to outside stairs. People would go outside at all times and smoke weed and cigarettes then the smoke would fill our room.
Kenneth
1-night trip
10/10
Easy parking and very near to variety of restaurants and grocery stores.
Jerome
3-night trip
10/10
Very friendly service and great breakfast
haleigh
1-night trip
8/10
staff was polite and room was clean
Alex
1-night trip
6/10
Aging hotel that could use some upgrades. But, you get what you pay for. Bathroom, especially the tub/shower could use a DEEP cleaning. Breakfast was good. Most front desk staff were helpful and kind.
Verified traveler
4-night trip
8/10
Service is great!
Gloria
2-night trip
10/10
The room was clean, and the staff was very attentive.
jacques
1-night trip
8/10
I liked the abundance of parking as most places struggle with having enough spots. I liked the comfort of the room.
Sierra
2-night trip
10/10
Good place
Isaias
2-night trip
8/10
I like the front desk customer service very nice
Terra
1-night trip
10/10
Old property but clean. Staff is great. Beds are comfortable. Safe are. Easy parking. Good location
DIANE
1-night trip
10/10
Highly recommend
Keeanna
2-night trip
6/10
Let’s do some pros and cons, starting with the pros: check in and check out was
Kira
1-night trip
2/10
The front desk associates weren’t friendly. I was only greeted warmly by housekeeping as I was leaving the facility, which was as disappointing as my room (needs updating and the carpet deep cleaned). Had I not already prepaid for my room, I would’ve canceled and stayed elsewhere. My sleep was amazing, but the overall presentation left much to be desired.
Rachel
1-night trip
10/10
Such an easy check in and checkout process! Staff was very helpful!
Madison
1-night trip
8/10
My stay was very good with exception to Elevator having issues. Other than that it was excellent. Staff was Great especially the young man on evening shift.