See all properties

Novotel Krakow City West

4.0 star property
Family-friendly hotel with indoor pool, near National Museum

Choose dates to view prices

Photo gallery for Novotel Krakow City West

Exterior
Relax in our stylish lobby, featuring a spacious seating area, sleek reception desk, and modern pendant lighting.
Relax in a spacious room with a seating area, featuring two armchairs, a sofa, and a coffee table.
Relax in a stylish room with a large mural, a comfortable bed, and a small exercise area.
Enjoy a diverse spread of international cuisine at our dining area, featuring a variety of pastries, sandwiches, and prepared foods.
Located close to Cloth Hall and Main Market Square, Novotel Krakow City West offers a family-friendly haven with shopping on site, an arcade/game room, and a playground. Enjoy buffet breakfast at the on-site restaurant or unwind in the spa with a deep-tissue massage. With perks like indoor pool access and multilingual staff support, previous guests have praised this hotel for its helpful team.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Connecting rooms available
  • Bar
  • Parking available
  • Spa
  • Electric vehicle charging point
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • Free children's club
  • Free area shuttle
  • Fitness center
  • Self parking
  • Children's pool
  • Spa services
  • Business center
  • 5 meeting rooms

For families (6)

  • Children stay free
  • Children's pool
  • Children's club (free)
  • Playground on site
  • Connecting/adjoining rooms available
  • Television
$72 nightly
The total price is $77
Aug 17 - Aug 18
Total includes taxes and fees

Why we love this property

Pool paradise
The hotel offers an indoor pool with comfy loungers for relaxation. A separate children's pool gives little ones space to splash around.
Spa sanctuary
Retreat to pure bliss with deep-tissue massages and sports massages. Unwind in deep soaking tubs after an energizing workout in the fitness room.
Delicious local dining
Savor locally-sourced and organic food at the restaurant or bar. The hotel's buffet breakfast is a perfect way to start the morning.

Room options

Check availability for these dates

Tonight

Jul 31 - Aug 1
Check availability for tonight Jul 31 - Aug 1

Tomorrow

Aug 1 - Aug 2
Check availability for tomorrow Aug 1 - Aug 2
Available filters for rooms
Showing 7 of 7 rooms

View all photos for Superior Room, 1 Queen Bed with Sofa bed (Novation)

Superior Room, 1 Queen Bed with Sofa bed (Novation) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 1 Queen Bed with Sofa bed (Novation)

9.2 out of 10
Wonderful
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
TV
Clothes dryer
Hypo-allergenic bedding
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Room, 1 Queen Bed

Executive Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Novation)

Superior Room, 2 Twin Beds (Novation) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Room, 2 Twin Beds (Novation)

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Sofa bed - twin
  • 320 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite, 1 Queen Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Executive Twin Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Twin Room, 2 Twin Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 2 Double Beds

Executive Room, 2 Double Beds | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room, 2 Double Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
TV
Clothes dryer
Hypo-allergenic bedding
Blackout drapes/curtains
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Novotel Krakow Centrum

  • Pool
  • Spa
  • Airport transfer
  • Pet friendly
9.0 out of 10, Wonderful, 1,010 reviews
The price is $112
$104 nightly
$112 total
Total includes taxes and fees
Aug 31 - Sep 1
Novotel Krakow Centrum
Mod logo
Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!
Sign inSign up, it's free

About the neighborhood

Map
Armii Krajowej 11, Kraków, Lesser Poland, 30-150

What's nearby

  • Main Market Square - 6 min drive - 3.5 km
  • St. Mary's Basilica - 6 min drive - 3.5 km
  • Cloth Hall - 6 min drive - 3.5 km
  • ICE Krakow Congress Centre - 6 min drive - 4.5 km
  • Wawel Castle - 9 min drive - 4.5 km

Getting around

  • John Paul II - Balice Airport (KRK) - 19 min drive
  • Kraków Łobzów Station - 10 min drive
  • Turowicza Station - 10 min drive
  • Zabierzow Station - 14 min drive
  • Free area shuttle

Restaurants

  • ‪Klub Studencki Filutek - ‬10 min walk
  • ‪Współwinni - ‬5 min walk
  • ‪Piazza Toscana - ‬7 min walk
  • ‪Browar Górniczo-Hutniczy - ‬11 min walk
  • ‪Zaścianek. Klub - ‬9 min walk

About this property

Novotel Krakow City West

Novotel Krakow City West features a free kids' club and puts you within a 10-minute drive of Main Market Square and Wawel Castle. Guests can indulge in deep-tissue massages, and Novo2 serves breakfast, lunch, and dinner. An indoor pool, a bar/lounge, and a fitness center are other highlights. Fellow travelers love the helpful staff.

Languages

English, French, German, Italian, Polish, Russian, Spanish, Ukrainian

At a glance

DONE

Hotel size

    • 305 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • Free children's club
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite self parking (PLN 70 per night)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Offsite

    • Free area shuttle
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:30 AM on weekdays and 6:30 AM–11 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Free children's club
  • Children's pool
  • Free local shuttle
  • Playground
  • Toys
  • Children's books

What to do

  • Shopping
  • Hiking/biking trails nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Arcade/game room
  • Spa services
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Annual offsets purchased for at least 10% of carbon footprint
  • Locally-owned & organized tours & activities
  • Local artist showcase
  • At least 10% of profits reinvested in community & sustainability
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled) and heating
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
  • Dryer

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • In-room massage

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages and sports massages.

Dining

Novo2 - This restaurant serves breakfast, lunch, and dinner.

Fees & policies

Refundable deposits

  • Deposit: PLN 100 per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately PLN 85 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of PLN 100 per pet, per night

Parking

  • Self parking costs PLN 70 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Novotel Hotel Krakow City West
Novotel Krakow City West
Accor Krakow Bronowice
Novotel Krakow City West Hotel
Novotel Krakow Bronowice Hotel Krakow
Krakow Novotel
Novotel Krakow City West Hotel
Novotel Krakow City West Kraków
Novotel Krakow City West Hotel Kraków

Frequently asked questions

Does Novotel Krakow City West offer free cancellation for a full refund?

Yes, Novotel Krakow City West does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Novotel Krakow City West?

Yes, there's an indoor pool and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Novotel Krakow City West?

Yes, pets are welcome. There's a charge of PLN 100 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Novotel Krakow City West?

Yes. Self parking costs PLN 70 per night. Electric vehicle charging is available.

What are the check-in and check-out times at Novotel Krakow City West?

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM. Check-out time is noon.

What is there to do at Novotel Krakow City West and nearby?

Have fun during the warmer months with activities nearby such as hiking. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a fitness center and spa services. Novotel Krakow City West also has an arcade.

Are there restaurants at or near Novotel Krakow City West?

Yes, there's an onsite restaurant, Novo2.

Does Novotel Krakow City West have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Novotel Krakow City West like?

Novotel Krakow City West is a short 14-minute walk from International School of Polish Language and Culture and 20 minutes' walk from Jordan Park.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Novotel Krakow City West Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Children
Airport
Lobby
Adults
Pool
Parking
Car

What guests liked

  • Breakfast offered a good variety and excellent choices for guests. (10 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Short, sweet, luxurious. Loved the stay, great staff and cracking good coffee.
Björn, 6-night trip

10/10 Exceptional

Excellent hotel, breakfast was nice and the staff were always happy to assist if needed
5-night trip

8/10 Very good

Very nice hotel

Really nice hotel – it doesn’t matter that it’s located a bit outside the city. It’s quick and inexpensive to get to the old town by Uber. Since the hotel is located outside the city and has plenty of parking spaces, parking could well be free as a nice service for the guests.
Helle, 3-night trip

10/10 Exceptional

Nice staying

We stayed in this hotel with family. The room was clean, spacious and comfort. Breakfast was excellent. The price for this high quality hotel is quite reasonable. Hotel is a bit far away from old town but, with Uber, Bolt it is only 10 minutes. Liked.
YILMAZ, 1-night trip

8/10 Very good

Beds very comfy.
Amanda, 3-night trip

10/10 Exceptional

We enjoyed our time at Novotel. Easy access to the old town by uber, amazing breakfast, helpfull staff. We would definetely return at this hotel
Ionut Daniel, 5-night trip

8/10 Very good

Good for business trip.

When I arrived it was a weird vibe from front desk. Instead ask me for name I was charge like it was not under mine name reservation. Front desk receptionist were just official not really friendly. I would aspect more info for tourists side off Krakow. It was more business hotel not tourist. Confort,cleaning service aswell as restaurant absolutely amazing.
Izabela, 3-night trip

10/10 Exceptional

Wonderful

Wonderfull stay as always. Hotel offers activities for kids. Easter eggs painting etc. always well prepared for holidays celebration.
Piotr, 1-night trip

10/10 Exceptional

Lovely clean Hotel staff were very nice food was great.
Keith, 2-night trip

10/10 Exceptional

Excellent hotel. It is clean and convenient location. We stay two night at here, and have satisfied.
Jisung, 1-night trip

10/10 Exceptional

Awesome!
william, 7-night trip

8/10 Very good

Dec 2024

Really great stay - loved the Christmas feel too!
3-night trip

10/10 Exceptional

I always choose this hotel while being in Krakow.
Bljerim, 1-night trip

8/10 Very good

Nice hotel overall and very friendly staff. Food was also good. Public transport was ok and the bus stop was nearby the hotel.
Toni, 4-night trip

10/10 Exceptional

Really good breakfast. Clean rooms and excellent service from the staff.
Christopher, 3-night trip

8/10 Very good

Overall, I had a good experience with the hotel.
Pawel, 1-night trip

10/10 Exceptional

Clean rooms. Excellent breakfast choice. Friendly and helpful staff
Mike, 5-night trip

10/10 Exceptional

Grear friendly hotel
John, 1-night trip

8/10 Very good

The kids like it and kids friendly hotel
yonatan, 1-night trip

10/10 Exceptional

Amazing hotel for the family

Great hotel with everything you need. Good variety in breakfast, access to pool for both big and small, easy with nearby public transportation, restaurant if needed. The small things that didn't work, the staff was quick to get fixed. Two adults and two kids really enjoyed our stay here.
Laurits, 5-night trip

10/10 Exceptional

Great hotel

Great hotel, rooms lovely and comfortable. Breakfast had a good selection. My only critism would be some of the cooked food was not hot enough snd i would have liked better tea and coffee making facilities in the room
S, 3-night trip

8/10 Very good

Nice hotel and friendly helpful staff. Prob a bit too far from the main activities for us. Buses were good to get around once we figured them out.
Lyndsey, 3-night trip

10/10 Exceptional

Very good & delicious Breakfast 💖💖💖💖💖

The hotel is clean w good bed and good & delicious breakfast buffet and friendly & nice staff. 👌💖👌💖👌💖
Babak, 1-night trip

10/10 Exceptional

Family trip

Stayed at this hotel previously, slight distance away from Krakow but wasn’t an issue as we were visiting Auschwitz by vehicle. The hotel has a small pool which gets busy due to the size of hotel and the changing area is very small (Ideally get changed in room and go to the pool in a towel). Positive points were that the hotel staff are friendly, breakfast is great, location is ok and the room had 2 double beds which was a welcome relief for my daughter who been on sofa beds for the previous 5 nights in Zakopane. Would definitely recommend.
Gavin, 1-night trip

10/10 Exceptional

The breakfast was wonderful. The service was excellent. Close to local transportation.
John, 2-night trip