Hyatt Regency Mexico City

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When you stay at Hyatt Regency Mexico City, you'll be in a great location, within just a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Guests can visit the spa to be pampered with Swedish massages, facials, or body scrubs, and RULFO, one of 3 restaurants, serves Latin American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Auditorio Station is 6 minutes and Polanco Station is 9 minutes.

Reviews

9.4 out of 10, Loved by guests
Top-rated by travelers

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Room service

For families (6)

  • Free cribs/infant beds
  • In-room childcare (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
$267 nightly
The total price is $319
Oct 3 - Oct 4
Total with taxes and fees

Why we love this property

Business meets pleasure
This hotel offers meeting spaces and spa services in vibrant districts. Guests enjoy massages, tennis, and 24-hour room service.
Culinary diversity
Latin American cuisine and Japanese garden views create memorable dining at the hotel. 3 restaurants, a cafe, and a bar complement daily buffet breakfast.
Pure relaxation retreat
This hotel offers a full-service spa with scrubs, facials, and massages. A sauna, steam room, and 24-hour gym create a perfect wellness sanctuary.

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Club Room, 1 King Bed (Regency)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 178 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Room, 1 King Bed

9.2 out of 10
Wonderful
(88 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds

A hotel room with two single beds, a sofa, a small round table, and a headboard with a light fixture.

Room, 2 Twin Beds

8.8 out of 10
Excellent
(22 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, a chair, and a view of a cityscape.

Room, 2 Twin Beds (View)

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Room, 2 Twin Beds (Regency)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Regency, Suite, 1 King Bed

A hotel room with a large bed, a desk with a chair, a TV, and a window with sheer curtains.

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Executive Suite

A conference room with a long table, six chairs, a coffee machine, and a TV on the wall.

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1001 sq ft
  • Sleeps 3
  • Free wired internet

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a small table, a telephone, and a window with a view of the city.

Room, 1 King Bed (View)

9.2 out of 10
Wonderful
(33 reviews)
  • Park view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Club Room, 2 Twin Beds (Regency, High Floor)

A hotel room with two beds, a desk, a chair, a large window with a city view, and a patterned wall.

Club Room, 2 Twin Beds (Regency, High Floor)

  • City view
  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for Club Room, 1 King Bed (Regency, High Floor)

A hotel room with a large bed, a desk, a chair, a small table, and a view of the city.

Club Room, 1 King Bed (Regency, High Floor)

9.8 out of 10
Exceptional
(7 reviews)
  • City view
  • 301 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed (View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with a city view.

Room, 1 King Bed (View)

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 2 Twin Beds (View)

A hotel room with two beds, a desk, a chair, a window with a city view, and a padded headboard.

Room, 2 Twin Beds (View)

  • Sleeps 3
  • 2 Twin Beds
  • Free wired internet

View all photos for King Room

A hotel room with a large bed, two bedside tables with lamps, and a patterned wall above the bed.

King Room

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

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About the neighborhood

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Paseo de la Reforma - 2 min walk - 0.2 km
  • Chapultepec Park - 2 min walk - 0.2 km
  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • National Museum of Anthropology - 10 min walk - 0.9 km

Getting around

  • Benito Juarez International Airport (MEX) - 28 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 60 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 63 min drive
  • Mexico City Fortuna Station - 8 min drive
  • Tlalnepantla de Baz Station - 16 min drive
  • San Rafael Station - 17 min drive
  • Auditorio Station - 6 min walk
  • Polanco Station - 9 min walk
  • San Joaquin Station - 25 min walk

Restaurants

  • ‪Alfredo Di Roma - ‬1 min walk
  • ‪Regency Club - ‬5 min walk
  • ‪Karisma - ‬2 min walk
  • ‪Au Pied de Cochon - ‬5 min walk
  • ‪Starbucks - ‬2 min walk

About this property

Hyatt Regency Mexico City

  • When you stay at Hyatt Regency Mexico City, you'll be in a great location, within just a 10-minute walk of Avenida Presidente Masaryk and Paseo de la Reforma. Guests can visit the spa to be pampered with Swedish massages, facials, or body scrubs, and RULFO, one of 3 restaurants, serves Latin American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Auditorio Station is 6 minutes and Polanco Station is 9 minutes.

At a glance

Hotel size

    • 755 rooms
    • Arranged over 38 floors

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 7.3 per day)
    • Wheelchair-accessible parking on site

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Shopping
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Video-game console
  • LCD television
  • Premium cable channels
  • Video games
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Dining

RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Parking

  • Valet parking costs USD 7.3 per day

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City offer free cancellation for a full refund?

Yes, Hyatt Regency Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Mexico City?

Yes, there's an indoor pool.

Are pets allowed at Hyatt Regency Mexico City?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Regency Mexico City?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt Regency Mexico City and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hyatt Regency Mexico City also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Hyatt Regency Mexico City?

Yes, there are 3 onsite restaurants, featuring Latin American cuisine and garden views.

What's the area around Hyatt Regency Mexico City like?

Hyatt Regency Mexico City is a short 6-minute walk from Auditorio Station and 9 minutes' walk from Paseo de la Reforma. Travelers say the area is walkable and good for shopping.

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Reviews

Hyatt Regency Mexico City Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities

Guest review summary

What guests liked

  • The hotel's restaurant served excellent food and provided friendly and attentive service. (81 reviews)
  • Breakfast was consistently described as good, delicious, and with a wide variety of food options. (59 reviews)
  • The gym is well-equipped, excellent, great, spectacular, and one of the best in the area. (20 reviews)
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Popular mentions

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Restaurant
Food
Neighborhoods
Parks
Breakfast

Reviews

Verified review

10/10 Exceptional

Todd facilities (gym, sauna), great spread for local breakfast treats and helpful staff.
Verified review

10/10 Exceptional

Great hotel, good restaurants well located
Verified review

10/10 Exceptional

Great Staff, very kind, always available to help, quality of breakfast excellent, everything amazing
Verified review

10/10 Exceptional

The buffet breakfast is always really good with a nice variety.
Verified review

10/10 Exceptional

Great place to stay! Location and hospitality
Verified review

10/10 Exceptional

Everything great and perfect location
Verified review

10/10 Exceptional

Breakfast buffet was amazing. Room amenities were great.
Verified review

10/10 Exceptional

We had a great experience with the amazing staff, the delicious food and excellent location!
Verified review

10/10 Exceptional

Excellent overall hotel. I have stayed twice here. Beautiful hotel in the perfect location.
Verified review

10/10 Exceptional

Staff was great, location was great, room was comfortable and quiet.
Verified review

10/10 Exceptional

Excellent location, nice clean rooms. Staff very friendly
Verified review

10/10 Exceptional

Excellent restaurants in the property and near many other Michelin levels
Verified review

10/10 Exceptional

Excellent staff and location.
Verified review

10/10 Exceptional

This was my 3rd stay at this property. I continue to return to the property because of its location as well as the condition/amenities and the excellent service provided by the staff. The hotel is located adjacent other 5 star properties and is close to major sites and excellent dining options. It doesn’t get much better than the Hyatt Regency.
Verified review

10/10 Exceptional

Nice room, good restaurants, easy to get a cab.
Verified review

10/10 Exceptional

The staff, service and food were all excellent.
Verified review

8/10 Very good

Very comfortable and friendly staff.
Verified review

10/10 Exceptional

I enjoyed my stay at this hotel. The property was ‘old school’ Hyatt design with lots of glass, an atrium, soaring ceilings but brought up to a modern look. My room was very clean and inviting. The food in the hotel restaurant I went to was excellent. The neighborhood was perfect for my needs. I would most definitely stay here again.
Verified review

10/10 Exceptional

Staff were very attentive and helpful
Verified review

8/10 Very good

Great room, location in a safe but convenient location with lots of restaurants within walking distance
Verified review

10/10 Exceptional

Convenient and clean good breakfast
Verified review

10/10 Exceptional

Staff is super friendly and helpful, hotel was clean and well maintained definitely stay there again,
Verified review

8/10 Very good

Excellent location, beautiful suite, fabulous bathtub
Verified review

10/10 Exceptional

It was a great breakfast and view
Verified review

10/10 Exceptional

Great lobby and bar. Delicious breakfast buffet. Clean and comfortable rooms.