Aparthotel

Luciana Hotel & Beach Club

3.0 star property
Beachfront aparthotel with outdoor pool, near Quinta Avenida

Choose dates to view prices

Photo gallery for Luciana Hotel & Beach Club

On the beach, white sand, sun loungers, beach umbrellas
Exterior
Terrace/patio
Deluxe Room, Partial Sea View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board
Smart TV
Playa Maya by MIJ - Beachfront Hotel is nestled near Playa del Carmen Maritime Terminal and Mamitas Beach. Guests can unwind with a drink at the beach bar, enjoy international cuisine at Restaurant Playa Maya, or bask in the sun on the rooftop terrace with ocean views.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • 22 smoke-free apartments
  • Housekeeping (on request)
  • On the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free beach club on site
  • Beach umbrellas
  • Beach sun loungers
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Multilingual staff

Feel at home (6)

  • Private bathroom
  • Terrace
  • Coffee/tea maker
  • Blackout drapes/curtains
  • Satellite TV service
  • Outdoor swimming pools
$69 nightly
The total price is $86
Nov 6 - Nov 7
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 269 sq ft
  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, Partial Sea View

Highlights

Air conditioning
Mini-fridge
Smart TV
Renovated in 2025
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 269 sq ft
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 8 min walk - 0.7 km
  • Playa del Carmen Maritime Terminal - 10 min walk - 0.8 km
  • Xcaret Eco Theme Park - 15 min drive - 10.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 99 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.4 km

Restaurants

  • ‪Zenzi Beach Club - ‬2 min walk
  • ‪Fah Restaurant Bar - ‬3 min walk
  • ‪Restaurante Tropical - ‬3 min walk
  • ‪Mercado 174 - ‬3 min walk
  • ‪Inti Beach - ‬2 min walk

About this property

Luciana Hotel & Beach Club

When you stay at Luciana Hotel & Beach Club, you'll be in a fantastic location, just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can take a dip in the outdoor pool or grab a bite to eat at Restaurant Playa Maya, which serves breakfast and lunch. A bar/lounge and a terrace are other highlights, and apartments offer Smart TVs and free WiFi. Fellow travelers say good things about the helpful staff and overall property condition.

At a glance

DONE

Property size

    • 22 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • The check-in location differs from the property location; go to: [Calle 8 Norte Manzana 4 #876, Zona Maritima (The Carmen Hotel)]
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Beach

  • On the beach
  • Free beach club on site
  • Beach sun loungers
  • Beach umbrellas

Pool/Spa

  • Outdoor pool

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available

Restaurants on site

  • Restaurant Playa Maya

Food and drink

  • Refrigerator (mini)
  • Coffee/tea maker

Dining

  • 1 restaurant
  • 1 bar

Bedrooms

  • Bed sheets provided

Bathrooms

  • Shower
  • Soap
  • Shampoo
  • Toilet paper
  • Towels provided
  • Hair dryer

Entertainment

  • Smart TV with satellite service

Outdoor areas

  • Terrace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevators
  • 4 stairs to reach property
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Safe
  • Multilingual staff
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Blackout drapes/curtains
  • Change of towels (on request)
  • Change of bedsheets (on request)
  • 24-hour front desk

Location highlights

  • Near the sea
  • On the waterfront
  • In the city center
  • In the entertainment district

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 22 rooms
  • 3 floors
  • 2 buildings
  • Built in 2002
  • Traditional architecture

Special features

Dining

Restaurant Playa Maya - This beachfront family restaurant serves breakfast, brunch, lunch, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

  • Late check-out can be arranged for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 9:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Playa Maya Hotel Playa del Carmen
Playa Maya Hotel
Playa Maya Playa del Carmen
Playa Maya Riviera Maya/Playa Del Carmen Mexico
Playa Maya Del Carmen
Playa Maya Hotel Del Carmen

Frequently asked questions

Does Luciana Hotel & Beach Club offer free cancellation for a full refund?

Yes, Luciana Hotel & Beach Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Luciana Hotel & Beach Club?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 9:00 PM.

Are pets allowed at Luciana Hotel & Beach Club?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Luciana Hotel & Beach Club?

Sorry, there's no onsite parking at Luciana Hotel & Beach Club.

What are the check-in and check-out times at Luciana Hotel & Beach Club?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon. Late check-out is available for a charge. Contactless check-out is available.

What is there to do at Luciana Hotel & Beach Club and nearby?

Luciana Hotel & Beach Club has an outdoor pool.

Are there restaurants at or near Luciana Hotel & Beach Club?

Yes, Restaurant Playa Maya offers beachfront dining and ocean views.

What's the area around Luciana Hotel & Beach Club like?

Luciana Hotel & Beach Club is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 4 minutes' walk from Playa del Carmen Main Beach.

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Reviews

Luciana Hotel & Beach Club Reviews

8.2

Very Good

8.6

Cleanliness

9.0

Location

8.8

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities

What guests liked

  • The property's beach location is perfect, with comfortable beach chairs, umbrellas, and great access to the beach. (27 reviews)
  • Breakfast was a highlight, with many guests praising the quality and variety of options, including made-to-order dishes. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Beach
Service staff
Room
Location
Breakfast
Food
Restaurant
Water
Luggage
View

Reviews

10/10 Exceptional

Clean and close to everything. Helpful staff, nice pool and right on the water.
Anne, 1-night trip

10/10 Exceptional

Hidden gem in PDC. Rooms were excellent with everything you needed for a beach stay. Recently updated, comfortable beds and lots of large fluffy pillows. Housekeeping staff did amazing job cleaning and providing extra clean towels. Hotel staff very attentive to needs. Very nice beach club, kept sargassum cleaned up every morning. WI-FI did drop out and was slow, that’s was only minor issue we experienced. Great location right on 5th Ave. so close to everything. We had a great stay!
Lyall, 7-night trip

10/10 Exceptional

Everything you could want in a Mexican beach resor

Everything was working as it should, the a/c was cold the shower was hot, the room was clean and well appointed and the location was fabulous. The Beach and restaurant staff was friendly and accommodating. The Restaurant had great food at reasonable prices. One of the nicest beaches around. I will definitely go back.
Guy, 2-night trip

8/10 Very good

Enjoyed our stay. Little interior to public access
Venkata Srinivasarao Chekuri, 4-night trip

10/10 Exceptional

Had a Very Nice stay!!!! This is the Third Time Staying with Playa Maya. Plan to Stay Again Next Year!!! Thank You for the Wonderful Stay!!!!!
susan, 10-night trip

10/10 Exceptional

I liked how close we were from the beach. All the staff were very cordial and helpful.
Angelica, 4-night trip

10/10 Exceptional

The folks working here were very accommodating. Great location to everything. We had a good stay. Excellent value for the money.
Jeanna, 7-night trip

10/10 Exceptional

the staff were very friendly and helpful especially Rodrigo, Damian and Marvin
randy, 6-night trip

10/10 Exceptional

The manager was very helpful
Mark, 7-night trip

8/10 Very good

Spent 4 nights here. Nice and clean. No complaints.
Betty, 4-night trip

10/10 Exceptional

The beach was wonderful and the staff at Playa Maya were so amazing and kind!! We really loved the people working at the hotel. Beachfront access is awesome. Also, food here is actually quite good for an included breakfast. The facilities like shower etc are not luxurious, so if that is what you’re looking for this isn’t for you, but it is clean and nice enough for the price! I would definitely recommend this hotel based on how well we were taken care of.
Laura Gail, 5-night trip

8/10 Very good

Nice hotel steps from the water. Our room was nice and clean for the most part - make sure to ask for new coffee if you want some otherwise it’s hit or miss each day. But they gave us more when we asked at the front desk. The music at the nearby restaurant was quite loud until about 11pm and started up about 7:30am but it was still quieter than 5th. The front desk at the Carmen serves as the reception for Luciana hotel as well and although the Luciana front staff are not present as often, the folks at the Carmen were happy to help us out. Our room was steps from the water which was a real bonus. The location was great and I’d recommend this hotel.
Lia, 10-night trip

8/10 Very good

The location for this property is great. Friendly staff always willing to help. If you are looking for luxurious, this is not the place. Could use updating of the rooms and amenities. Overall, we enjoyed our stay and most of the reviews are spot on as far as condition of the property. Breakfast was great every morning. Good beach service.
Deanna, 4-night trip

10/10 Exceptional

Great Place!

Beach front meant sand. In and Out of the front door you had to go through the sand. High heels or not LOL! Tired but Clean place, nice landscaping, Jacuzzi jets not working. Great Breakfast made to order. Friendly staff.
Oscar, 2-night trip

10/10 Exceptional

This was my 2nd trip here this year. The rooms are large and well equipped. The breakfast is fabulous. Everyone is so nice here. You couldn't be closer to the water unless you were in it. My brother in law and sister also join in on this trip and they also loved. Samanya the manager comes to the breakfast area every day and speaks to each table. That is wonderful customer service. There is nothing to change here.

2/10 Poor

Nothing works like the jacuzzi, the pool was so dirty, I’d told the guy who’s cleaning to don’t clean my bedroom and he didn’t lessen and throw away my wife’s very expensive lotion.
German, 3-night trip

6/10 Good

No Wifi for 3 consecutive days in the rooms, wifi was available at main restaurant though. Location is great. Right on the beach. People talk about walking across beach to get to hotel, its 30 feet off the street via beach. Rooms are very basic, not dirty but no extras at all. No blanket on bed beyond sheets for example. Breakfast is great, good omelette and coffee, friendly staff. Office staff are so - so, not looking to help. Location is perfect, on the beach, close to everything and central.
chris, 3-night trip

2/10 Poor

Very dirty mold everywhere and broken items
Javier, 3-night trip

6/10 Good

Run-down and overpriced

Entrance is difficult to find so call upon arrival. Website listing is inaccurate; the room was very run-down, uncomfortable and with bare bones amenities. The main light was burned out, the closet had no hangers, the safe was broken and unusable, no fridge, a coffee maker without coffee or cups and the only toiletry provided was shampoo through a soap dispenser. The hot water ran out after one minute and the bed was old and uncomfortable, as were the pillows. That being said, the staff was amazing!! and it's a great location. The a/c worked well...
Andrea, 3-night trip

2/10 Poor

Double Charged Thievery

Horrible experience! I arrived about 9 PM, and the front desk is operated by two different hotels. The hotel I was staying at did not have a person at the front desk, and I ended up being double charged because the woman who checked me and did not know how the other system worked for the other hotel. It’s been two weeks that I’ve been trying to get this corrected on my AMEX, and the hotel refuses to cooperate. Hotels.com has not been of any help, and I’ve had to go to American Express to file the dispute. Such a waste, find a big hotel that can assist you instead of trying to save a few bucks.
George, 3-night trip

6/10 Good

The biggest problem I have is that you actually have to drag all of your luggage through the sandy beach to get to hotel. Also lots of mold under wall AC unit. Only way in and out of room is through sliding glass door with very questionable lock. I didn’t feel comfortable leaving the room or sleeping at night. There are many choices on the beach here. I would recommend finding somewhere else.
Bobby, 1-night trip

2/10 Poor

I do not recommend this place

This place is really old and there’s sea sand everywhere, there’s not even a matt at the entrance of the room to keep it clean. Room furniture are ugly and the bathroom needs a completely remodeled. I dislike the place till the point I went to a different hotel without thinking i. The money I had already paid. Btw. The pictures on website has nothing to do with the reality.
Carlos, 1-night trip

2/10 Poor

very rude

your man at the desk would not let me in with my service dog. Your ad on hotels.com said that service dogs were ok. He was tude to me and unkind. he did not care that I had no other place to stay. I asked for a refund and he said no. so you will either refund my money now or I will file a claim with spread word on the internet of your very difficult hotel!!! Michelle
michelle, 2-night trip

8/10 Very good

our check in was a bit cood, maybe the lady was not in her best mood, but we hope to receive a better welcome. the hotel itself is a jeel, very confy, coffeemaker with coffee, 4 bottle of water, shampoo, conditioner., all the necesities. we even had a great time in the sea.
Luis, 1-night trip

10/10 Exceptional

Todo muy bien
Luis Fernando, 1-night trip