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The Franklin London - Starhotels Collezione

5.0 star property
Luxury hotel with spa, near Brompton Oratory

Choose dates to view prices

Photo gallery for The Franklin London - Starhotels Collezione

Lobby
Bar (on property)
Garden Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters
Garden
Lobby lounge
Located close to Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers a tranquil retreat. Treat yourself to fine Italian cuisine at The Franklin Restaurant, enjoy garden views, or relax in the 24-hour gym. Guests appreciate the helpful staff and first-rate property condition.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Connecting rooms available
  • Pet friendly
  • Non-smoking
  • Spa
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour fitness center
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • Babysitting
  • Business center
  • 24-hour front desk

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
$525 nightly
The total price is $630
Nov 9 - Nov 10
Total with taxes and fees

Why we love this property

Garden city splendor
Wander through this luxury hotel's peaceful garden, where natural beauty meets city center energy. The garden-view restaurant completes the scene.
Savory Italian cuisine
A restaurant dishes up Italian cuisine with garden views. Guests can also visit the cafe, enjoy the bar, or start their day with a full breakfast.
Luxury sleep indulgence
Italian Frette sheets and pillowtop mattresses create a dreamy sanctuary. Rainfall showers and 24-hour room service elevate the lavish experience.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Double Room

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Superior Double Room

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Deluxe Double Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 258 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Junior Suite

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite Executive

1 bedroom, Frette Italian sheets, premium bedding, down comforters

Suite Executive

8.0 out of 10
Very good
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 355 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Room amenity

Single Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Blackout drapes/curtains
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Garden Suite

Garden Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Garden Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, Frette Italian sheets, premium bedding, down comforters

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Flat-screen TV
  • 667 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Rainfall showerhead, designer toiletries, hair dryer, bathrobes

Triple Room

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

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9.0 out of 10, Wonderful, 915 reviews
$290 nightly
The price is $348
Nov 9 - Nov 10
Total with taxes and fees
The Pelham London - Starhotels Collezione
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About the neighborhood

Map
24 Egerton Gardens, London, England, SW3 2DB

What's nearby

  • Victoria and Albert Museum - 3 min walk - 0.3 km
  • Natural History Museum - 9 min walk - 0.8 km
  • Hyde Park - 9 min walk - 0.8 km
  • Royal Albert Hall - 14 min walk - 1.2 km
  • Buckingham Palace - 8 min drive - 2.3 km

Getting around

  • Heathrow Airport (LHR) - 34 min drive
  • Luton Airport (LTN) - 44 min drive
  • Farnborough (FAB) - 47 min drive
  • London City Airport (LCY) - 49 min drive
  • Gatwick Airport (LGW) - 76 min drive
  • London Victoria Station - 26 min walk
  • London (ZEP-Victoria Train Station) - 27 min walk
  • West Brompton Station - 29 min walk
  • South Kensington Underground Station - 7 min walk
  • Knightsbridge Underground Station - 11 min walk
  • Gloucester Road Underground Station - 13 min walk

Restaurants

  • ‪Voyage Lounge - ‬4 min walk
  • ‪The Bunch of Grapes - ‬3 min walk
  • ‪Zefi - ‬5 min walk
  • ‪EL&N - ‬1 min walk
  • ‪MY & SANNE - ‬2 min walk

About this property

The Franklin London - Starhotels Collezione

When you stay at The Franklin London - Starhotels Collezione, you'll be in a great location, within just a 10-minute walk of Victoria and Albert Museum and Imperial College London. Guests can visit the spa to indulge in massages, facials, or body treatments, and Italian cuisine is served at The Franklin Restuarant, which is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: South Kensington Underground Station is 7 minutes and Knightsbridge Underground Station is 11 minutes.

At a glance

DONE

Hotel size

    • 35 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs only, 1 total, up to 31 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • 24-hour offsite parking within 1312 ft (GBP 52 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7 AM–11 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

Working away

  • Business center
  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Library
  • 24-hour fitness center
  • Full-service spa
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Hardwood flooring in room

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Heating (climate-controlled) and air conditioning
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.

Dining

The Franklin Restuarant - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 25 for adults and GBP 12.50 for children
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for GBP 50 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 40 per pet, per night

Parking

  • Parking is available nearby and costs GBP 52 per day (1312 ft away; open 24 hours)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay

Also known as

Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London

Frequently asked questions

Does The Franklin London - Starhotels Collezione offer free cancellation for a full refund?

Yes, The Franklin London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Franklin London - Starhotels Collezione?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 31 lbs per pet. There's a charge of GBP 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at The Franklin London - Starhotels Collezione?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at The Franklin London - Starhotels Collezione and nearby?

The Franklin London - Starhotels Collezione has a spa and a 24-hour fitness center.

Are there restaurants at or near The Franklin London - Starhotels Collezione?

Yes, The Franklin Restuarant offers Italian cuisine and garden views.

What's the area around The Franklin London - Starhotels Collezione like?

The Franklin London - Starhotels Collezione is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 10 minutes' walk from Hyde Park.

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Reviews

The Franklin London - Starhotels Collezione Reviews

9.2

Wonderful

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

Popular mentions

Service staff
Location
Room
Restaurant
Breakfast
Bar
Food
Bed
Shopping
Gardens

Reviews

10/10 Exceptional

Fabulous hotel

Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums. Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Debra, 6-night trip

10/10 Exceptional

Fantastic hotel and service
Steven, 2-night trip

8/10 Very good

Reception staff more than welcoming and friendly. They went above and beyond. Great location.
Jennifer, 4-night trip

6/10 Good

Excellent location and great bar!
Joy, 5-night trip

10/10 Exceptional

lovely staffs, home warming welcome
Han, 1-night trip

10/10 Exceptional

Great service from the day one and the restaurant food was excellent!
Lisa, 7-night trip

10/10 Exceptional

Amazing service and furnishings. Top notch stay.
Kelly, 2-night trip

10/10 Exceptional

Location, quiet rooms, professional staff.
JENNIFER, 2-night trip

10/10 Exceptional

Really professional & friendly staff. Wonderful bedroom. Fantastic location!
Nevin, 1-night trip

10/10 Exceptional

My favourite hotel in London!

Excellent location and super cozy Jen!
Giuseppe, 2-night trip

10/10 Exceptional

Lovely hotel in the heart of Knightsbridge!

Lovely hotel in the heart of Knightsbridge!
Sophie, 2-night trip

10/10 Exceptional

Great property rooms and high touch service
James, 1-night trip

10/10 Exceptional

Lovely people. So kind quiet and peaceful stay
Lee, 5-night trip

10/10 Exceptional

Complete luxury. Amazing
Heather, 1-night trip

10/10 Exceptional

Wow what a beautiful hotel with beautiful staff too, they made our stay Exceptionally Wonderful and were so helpful with anything we asked, we will definitely be coming back! Thank you x

10/10 Exceptional

A hidden gem in London! Stay here, and eat here.

From the very beginning to the end, the staff, the services, the way they take pride in having their guests. It’s perfect, and the restaurant - juat vauw! You have to eat here, the chef is preparing to be Michelin quality ready, and the food is Michelin star quality. The brunch is perfect, and the rooms were perfect too, and the bar it self also. I will stay here again for sure. A I give the Franklin my biggest recommendation, I hope they will receive their Michelin star one day, they deserve it
Anders, 3-night trip

10/10 Exceptional

Dining room service was very slow. Food was good. Room was small.
James, 6-night trip

10/10 Exceptional

A beautiful retreat in London

Beautiful hotel in a lovely part of London. The whole hotel was pure elegance. It is a very small hotel which just added to its romantic hideaway appeal. The staff were incredibly friendly and attentive, something that can be hard to come across in the capital. We could of easily spent all day just relaxing in the hotel bar. We had dinner in the restaurant and the food was excellent. We will definitely be returning soon, next time with our son and hopefully for a longer visit.
Rowen, 1-night trip

10/10 Exceptional

A truly special experience

We stayed at The Franklin Hotel as a very special treat for our wedding ceremony at Chelsea Registry Office, and it was everything we hoped for and more. Staying in somewhere like Kensington is a very rare luxury for us, so we were looking for somewhere that felt indulgent but not pretentious, and The Franklin was perfect. From the moment we arrived, the staff made us feel incredibly special. They were warm, genuine, and went above and beyond to make our wedding day truly memorable. We were upgraded to a stunning room, and arrived to find bubbles and treats waiting for us—a beautiful and thoughtful touch that meant the world. Everything was prestine, clean and comfortable. The steam room was a highlight and a perfect way to unwind before breakfast, and we even managed to use the gym. We were treated to an incredible breakfast spread brought straight to our room, which made the experience feel all the more luxurious. This was a stay we will never forget, and we’re so grateful to the whole team for making it so magical for us. We truly hope we get the chance to return in the future. Thank you again for making our wedding weekend so special 💛
1-night trip

10/10 Exceptional

Uncertain Start, but an Excellent Experience

The booking process was disrupted by problems with the hotel phone system, which cast an air of uncertainty over my stay. In the event, the experience was excellent. A great front of house team and outstanding property.
Stuart, 2-night trip

10/10 Exceptional

A hidden gem in London! Stay here, and eat here!

From the very beginning to the end, the staff, the services, the way they take pride in having their guests. It’s perfect, and the restaurant - juat vauw! You have to eat here, the chef is preparing to be Michelin quality ready, and the food is Michelin star quality. The brunch is perfect, and the rooms were perfect too, and the bar it self also. I will stay here again for sure. And so easy to go back and forth from downtown, without that many people around the hotel, also from Heathrow and back: easy 30 min by metro. I give the Franklin my biggest recommendation, I hope they will receive their Michelin star one day, they deserve it
Anders, 3-night trip

10/10 Exceptional

My husband and I stayed at the Franklin it was perfect! Garden view unbelievably quiet. Great staff very friendly and helpful. Everything about this hotel was top shelf. Our dinner at the restaurant was exceptional worth every pound! We would return tomorrow if we could! We will be back. October 2023 we stayed for 8 nights. Katrina M
Katrina, 8-night trip

10/10 Exceptional

Outstanding

The staff were highly engaged and helpful. The hotel remains excellently presented and maintained. A small problem on a previous stay had been rectified and particular attention was paid to this matter on my subsequent stay. This was a reassuring demonstration of an attentive management team. Being over-finicky, I happened to drop a coin which rolled under the bed, where I noticed more dust than I would have expected, but this was easily forgiven on an otherwise outstanding experience
stuarth, 1-night trip

6/10 Good

Smell of room was excessive - too many scent sticks - felt cheap
Gerhard, 2-night trip

6/10 Good

Clean property and friendly staff but certainly not a 5-star hotel. It’s small and everything is very dark. They show pictures of beautiful gardens but they are not accessible and the room can either run air conditioning or heat but you can’t control both, so need to call the front desk to have them switch over between the two. We had our toilet paper holder falling off every day and when we showered, there was water everywhere on the floor. It’s a clean hotel in a nice neighbourhood, good for walking, lots of restaurants and staff is very accommodating but it should never be rated at a 5-star simply based on the facilities.
Ralston, 1-night trip