Aparthotel

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

4.5 star property
Playa del Carmen beachfront aparthotel with 5 restaurants and spa

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Photo gallery for Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

OCEANFRONT SWIM UP SUITE | Pool | 2 outdoor pools
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
5 restaurants, breakfast, lunch, dinner served; Japanese cuisine
Interior
Sauna, hot tub, steam room, body treatments, aromatherapy
Escape to Generations Riviera Maya Family Resort Catamarán, Aqua Nick & More Inclusive and unwind in style with 2 poolside bars, a rejuvenating spa, and a tranquil garden. Treat your family to an unforgettable getaway with 3 outdoor pools and express check-out. The helpful staff has left a lasting impression on previous guests.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Gym
  • Pool
  • Spa
  • 24/7 front desk

Main amenities (12)

  • 159 apartments
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 poolside bars
  • 2 bars/lounges
  • Full-service spa
  • 2 outdoor pools
  • Free children's club
  • Free supervised childcare
  • Free airport shuttle
  • Fitness center
  • Children's pool

Feel at home (6)

  • Supervised childcare (free)
  • Children's pool
  • Children's club (free)
  • Separate bathtub and shower
  • Cable/satellite TV service
  • Garden
$349 nightly
The total price is $424
Nov 18 - Nov 19
Total with taxes and fees

Room options

Available filters for rooms
Showing 6 of 6 rooms

OCEANFRONT SUITE

Highlights

Deck/patio
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Day bed
Separate bedroom
Separate bathtub and shower
  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed

OCEANFRONT SWIM UP SUITE

Highlights

Deck/patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Day bed
Separate bedroom
  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

OCEANFRONT POOL SWIM UP SUITE

Highlights

Deck/patio
Private pool
Air conditioning
Free minibar items
Smart TV
Blackout drapes/curtains
Day bed
Separate bedroom
  • 722 sq ft
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Suite with Sea View

  • 656 sq ft
  • Sea view
  • Sleeps 4

Suite Standard with Sea View

  • 721 sq ft
  • Sea view
  • Sleeps 4

Suite Junior with Sea View

  • 721 sq ft
  • Sea view
  • Sleeps 4

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 6 min drive - 4.6 km
  • Playa Paraiso Golf Course - 6 min drive - 5.0 km
  • Paradise Beach - 9 min drive - 5.0 km
  • Maroma Beach - 14 min drive - 9.9 km
  • Puerto Morelos Town Square - 21 min drive - 14.7 km

Getting around

  • Cancun Intl. Airport (CUN) - 31 min drive
  • Cozumel Intl. Airport (CZM) - 19.1 miles/30.7 km
  • Free airport shuttle

Restaurants

  • ‪El Mar Y Tierra - ‬7 min drive
  • ‪Don Miquel - ‬10 min drive
  • ‪La Hacienda - ‬8 min drive
  • ‪El Cocotal - ‬2 min walk
  • ‪Sports & Music Bar - ‬10 min drive

About this property

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive is a great choice for your beach stay in Playa del Carmen. 2 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body scrubs, and aromatherapy. KICK, one of 5 restaurants, serves breakfast and lunch. There are 2 poolside bars and a free airport shuttle, and apartments get the details right with free minibar items and jetted tubs. Fellow travelers love the helpful staff.

All inclusive

This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Room service during certain hours
In-room minibar (all beverages included)

Land activities

Volleyball
Kids club
Childcare

Entertainment

Onsite entertainment and activities

At a glance

DONE

Property size

    • 159 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: anytime
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
    • Free supervised childcare
    • Free children's club
PETS

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite self parking
    • Free secured, uncovered onsite valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas

Property amenities

Beach

  • On the beach

Pool/Spa

  • 2 outdoor pools
  • Hot tub
  • Sauna
  • Steam room
  • Massages
  • Spa services
  • Aromatherapy
  • Manicures and pedicures
  • Reflexology
  • Body scrubs
  • Hot stone massages
  • Body treatments
  • Deep-tissue massages

Internet

  • Free WiFi

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Free 24-hour roundtrip airport shuttle
  • Airport shuttle on request

Family friendly

  • Free supervised childcare
  • Free children's club
  • Children's pool
  • Children's games

Restaurants on site

  • KICK
  • PALMS RESTAURANT
  • JADE
  • HABB
  • SWELL

Dining

  • 5 restaurants
  • 2 poolside bars and 2 bars/lounges
  • Stocked minibar (free)
  • Room service available

Bedrooms

  • Day bed
  • Bed sheets provided

Bathrooms

  • Bathtub or shower
  • Hydromassage showerhead
  • Jetted bathtub
  • Toilet paper
  • Slippers
  • Soap
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Bathrobes

Entertainment

  • 30-inch Smart TV with cable/satellite service

Outdoor areas

  • Balcony
  • Terrace
  • Garden
  • Picnic area
  • Outdoor furniture
  • Outdoor entertainment area

Laundry

  • Laundry facilities

Work spaces

  • Laptop workspace
  • Desk chair

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 45
  • Tile flooring in public areas
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Local maps
  • Iron/ironing board
  • Phone
  • Blackout drapes/curtains
  • Safe at front desk
  • Free newspapers
  • Mobile key entry

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 159 rooms
  • Traditional architecture

Special features

Spa

Guests can indulge in a pampering treatment at the aparthotel's full-service spa, Náay Spa. Services include deep-tissue massages, hot stone massages, body scrubs, and body treatments. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Dining

KICK - This restaurant serves breakfast and lunch.
PALMS RESTAURANT - This restaurant serves breakfast and lunch. Open daily.
JADE - This restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
HABB - This restaurant specializes in Indian cuisine and serves dinner only. Open daily.
SWELL - Onsite bar. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has not indicated whether there is a smoke detector on the property.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Property Registration Number 02451323

Also known as

Generations Riviera
Generations Riviera Maya Gour
Generations Riviera Maya Playa del Carmen
Generations Riviera Maya Resort Playa del Carmen
Maya Generations
Riviera Maya Generations
Generations Riviera Maya Gourmet All Inclusive Karisma Hotel
Generations Riviera Maya Gourmet Karisma All Inclusive Hotel
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive Karisma
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya
Hotel Generations Riviera Maya, Gourmet All Inclusive by Karisma
Generations Riviera Maya Gourmet by Karisma All Inclusive
Generations Riviera Maya Gourmet All Inclusive by Karisma
Generations Riviera Maya All Inclusive
Generations Riviera Maya

Frequently asked questions

Is there a pool at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, there are 2 outdoor pools and a children's pool.

Are pets allowed at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, there's free self and valet parking.

Is airport shuttle service offered by Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Check-in start time: 2:30 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive and nearby?

Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive has 2 poolside bars, 2 bars, and a spa, as well as a fitness center, a picnic area, and a garden.

Are there restaurants at or near Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive?

Yes, there are 5 onsite restaurants, featuring Japanese cuisine.

Does Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive have private hot tubs?

Yes, each apartment has a jetted bathtub.

Does Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive have any outdoor private spaces?

Yes, each apartment features a balcony.

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Generations Riviera Maya Family Resort Catamaran, Water Park, All & More Inclusive Reviews

Reviews

8.2

Very Good

9.0/10

Cleanliness

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Service staff
Food
Restaurant
Room
Beach
Ocean
Booking
Recreation
Children
Shower

Reviews

10/10 Exceptional

Incredible family experience
Aimee, 4-night trip

10/10 Exceptional

Had everything we needed for a family vacation with a 2 and 4 year old! They made everything so easy! I wish there were more dining options as the buffet was closed 1 day. And the beachfront hotel closed another day. Everutjing else required reservations and was full!
THERESA, 5-night trip

10/10 Exceptional

Everything was perfect and the 'more inclusive option' was a great value.
Christopher James, 6-night trip

10/10 Exceptional

The staff were very friendly and jolly which is a great way to greet people
Jonah, 3-night trip

10/10 Exceptional

Best experience, love the hotel and also the staff. Great kids area and the food was incredible. Will definitely come back :)
Rebecca Barcellos, 4-night trip

2/10 Poor

Very poor help desk service and some staff at concierge were really rude .
dhiren, 2-night trip

10/10 Exceptional

The property has many excellent features, such as luxurious accommodations, a beautiful beach, and attentive service. However, although our all-inclusive reservation included access to all 15 restaurants, we could only enjoy four as the rest were exclusively for adults!
Yasameen, 5-night trip

4/10 Fair

Poor management of checking in guests, communication on the site
AIMEE, 2-night trip

10/10 Exceptional

Great experience!! Only 1 problem, the one food preparer in the Chef Market was not wearing glove and was touching the grilled chicken, bread and waffle with his bare hands. Very unsanitary!! No bueno!
nadine, 4-night trip

4/10 Fair

Check in was lacking any information even when we were told “butler” would help. The front lobby had no one to greet us or bell hop. Time was limited when available to ask for help. Check in map and amenities were not explained. We found most restaurants were hard to get into. Most workers were texting on mobile devices vs providing services. Highlight was drivers between resorts who went out of their way to stop, help or provide info. Don’t recommend for the cost to make a reservation.
Jennifer, 7-night trip

4/10 Fair

They ran out of bottled water, no slippers, coffee, towels….had to supply room with coffee towels etc from abandoned housekeeping carts. Called for service, most calls were unanswered not picked up. Food was disappointing, in particular the HABB RESTAURANT, where service was rude and dismissive on both occasions we went there. Sling bar was superior, bartender excellent and friendly. Chefs Market and Wine Kitchen were good, although on Dec 22, they refused to seat 7 of us, so 4 went and watched at least five tables for 4 sit vacant the entire evening. Not to mention on our first visit to wine kitchen on Dec17, at about 830 ish after we finished our dinner, we were told to leave by the hostess. Please note service was excellent both times at the Wine kitchen, except for the hostess. D’italia Casitas, on Dec 20 was good, and the service was impeccable. Drinks were very poor quality and weak in flavour. Gift shop was ok, with Adrian being extremely helpful and kind. Never got slippers for the cold floors, never had bath mats, facecloths and enough towels. Stocking the fridge was never consistent, always looking for bottled water . Bird crap on the balcony chairs, never cleaned off. Broken screen door, no divider screen like in other rooms between bed and couch. Cabinet Fridge door did not close. I was surprised that staff had limited if no English , while I tried Español, it was extremely limited. Staff used google translator. Thank you. Turn down service was good.
DEBORAH, 9-night trip

10/10 Exceptional

generations maya is a win win
Jonathan, 5-night trip

10/10 Exceptional

Excelente opción para tener acceso al Aqua nick
Arely, 4-night trip

6/10 Good

EL ROOM SERVICE ERA MALISIMO.
Francisco, 4-night trip

2/10 Poor

Mal servicio

La verdad la atención fue terrible desde la llegada mis maletas me las entregaron hasta las 8 de la noche después del check in en los restaurantes la atención del servicio terrible y para llevarte a nick es mejor moverse por sus medios la camioneta que te lleva es pequeña y tienes solo 2 horarios para moverte en la mañana y en la tarde 5 pm la verdad mal sabor de boca con el servicio no regresaría
Alberto jorge, 2-night trip

8/10 Very good

Un mejor mantenimiento a las habitaciones no les vendría mal, la tina de hidromasaje se quedó encendida sin poder apagarla
juan carlos perez san, 2-night trip

8/10 Very good

I really liked the more inclusive package and the Butler’s were amazing
Danielle, 6-night trip

4/10 Fair

Not for families. Limited dining options. No snack options, no evening entertainment at the family side.
Talia, 2-night trip

10/10 Exceptional

Aunque al ingresar un gringo prepotente se puso a gritar y espanto a mi hijo, despues, todo bien.
Dante Jovanny, 2-night trip

10/10 Exceptional

Más variedad en las cenas
gilbert, 3-night trip

6/10 Good

El mar no es bonito La comida estaba rica pero no es comida auténtica mexicana . Los trabajadores no saben donde queda algo cuando se les pregunta . Yo perdí mi transporte porque me mandaron el lugar equivocado y me regalaron un desayuno gratis en Nickelodeon y cuando llegué era para una charla sobre cómo hacer e miembro del hotel y comprar su membresia .
Roselyn Yisel, 4-night trip

10/10 Exceptional

The room was amazing with a wonderful view. The staff was extremely nice, personable and cared about our experience. They went above and beyond to ensure my husband and father had a wonderful birthday and stay. I couldn't have asked for a better vacation.
Charles, 3-night trip

8/10 Very good

property was very clean and room was spacious. But having limited access to beach area ( we could not walk much on the beach area with kids since adult side of hotel would not allow kids to walk pass them) There is Casita (adult only hotel) side where beach is cut off with cement, and there are seating areas and hammocks on the beach my kids were not allowed to be on. there was no one at the beach except security personel watching us not to seat on those seats. With extreme windy weather and seaweeds everywhere making ribbon like line in the ocean and sand, we only got to swim in one pool. Going to Nick water park was hassel and we come to Mexico for ocean, not water park anyways. If we would want to go water park, we have alot more bigger one in the state or Bahama. If you have little babies or kids under 5years old who does not need much of adventure, this is the hotel for you. Very well maintained and Clean for sure. Shower water pressure is amazing. However, if you have little bit older kids, probably not a best choice.
Minji, 5-night trip

4/10 Fair

Property was nice and clean.
Padmini, 3-night trip

10/10 Exceptional

Me fascinó el lugar, lo recomido

Me encanto el lugar, el personal estuvo muy atento a lo que no hacía falta y la verdad todos los meceros eran amables y simpre nos sugerían algo, la verdad lo recomiendo ademas pudimos entrar al aqukua nik que por llevar niños la verdad era lo que querían ver
Francisco, 3-night trip