Soho Playa Hotel

4.0 star property
Art Deco hotel with outdoor pool, near Quinta Avenida

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Photo gallery for Soho Playa Hotel

Outdoor pool, open 9:00 AM to 8:00 PM, pool umbrellas, sun loungers
Daily continental breakfast (MXN 130 per person)
Bar (on property)
Reception
Deluxe Room | View from room
Soho Playa Hotel offers a tranquil retreat near Quinta Avenida. Unwind in the spa tub, bask in the sun at the rooftop terrace, or lose yourself in a good book from the library.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • 24/7 front desk
  • Non-smoking
  • Free parking
  • Air conditioning

Main amenities (12)

  • Housekeeping (on request)
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Hot tub
  • Babysitting
  • Area shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Babysitting (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Blackout drapes/curtains
  • Elevator
$47 nightly
The total price is $60
Nov 30 - Dec 1
Total with taxes and fees

Why we love this property

City center art deco
Admire the art deco architecture of this hotel in the city center. Wander through the art gallery before heading to the rooftop terrace.
Dining for every mood
This hotel offers a tempting trifecta of dining options. Savor meals at the restaurant, unwind at the bar, or start the day with continental breakfast.

Room options

Available filters for rooms
Showing 3 of 3 rooms

Deluxe Double Room

7.8 out of 10
Good
(9 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Balcony
Individually decorated
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Hair dryer
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite

8.0 out of 10
Very good
(3 reviews)

Highlights

Balcony
Individually decorated
Private outdoor hot tub
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
  • 775 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Calle 24 Esq. Av. 10 Col. Centro, Playa del Carmen, QROO, 77710

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 6 min walk - 0.6 km
  • Mamitas Beach - 6 min walk - 0.6 km
  • Playa del Carmen Maritime Terminal - 6 min drive - 1.8 km
  • Xcaret Eco Theme Park - 16 min drive - 10.5 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel Intl. Airport (CZM) - 12.3 miles/19.7 km
  • Area shuttle (surcharge)

Restaurants

  • ‪McCarthy's Irish Pub - ‬2 min walk
  • ‪La Vagabunda - ‬1 min walk
  • ‪La Vaca Gaucha - ‬1 min walk
  • ‪Ambasciata d'Italia Ristorante - ‬1 min walk
  • ‪Trattoria del Centro - ‬2 min walk

About this property

Soho Playa Hotel

Soho Playa Hotel features a rooftop terrace and puts you just steps from Quinta Avenida. After splashing around at the outdoor pool, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights at this Art Deco hotel include a hot tub, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 22 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free covered onsite self parking
    • Wheelchair-accessible parking on site
    • Onsite parking limited
DONE

Offsite

    • Area shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 8:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)

What to do

  • Yoga classes
  • Beach nearby
  • Use of nearby fitness center
  • Ecotours nearby
  • Golf lessons nearby
  • Parasailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 2009
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • An outdoor pool
  • Art gallery on site
  • Hot tub
  • Art Deco architecture

Accessibility

  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Lowered locks/deadbolt
  • Roll-in shower
  • Wheelchair-width doorways
  • Well-lit path to entrance
  • Pool hoist on site

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Balcony
  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: MXN 50.91 per accommodation, per night

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 130 for adults and MXN 100 for children
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 8:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Playa Soho
Soho Playa
Soho Playa Hotel
Soho Playa Hotel Riviera Maya/Playa Del Carmen, Mexico
Soho Playa Hotel Playa del Carmen
Soho Playa Playa del Carmen
Soho Playa Hotel Hotel
Soho Playa Hotel Playa del Carmen
Soho Playa Hotel Hotel Playa del Carmen

Frequently asked questions

Does Soho Playa Hotel offer free cancellation for a full refund?

Yes, Soho Playa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Soho Playa Hotel?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.

Are pets allowed at Soho Playa Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Soho Playa Hotel?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Soho Playa Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

Is there an onsite casino at Soho Playa Hotel?

No, this hotel doesn't have a casino, but Riviera Gran Casino (12-min walk) is nearby.

What is there to do at Soho Playa Hotel and nearby?

Have fun with activities like boat tours, scuba diving, and water skiing, and practice your swing at the nearby golf course. Additional recreation onsite includes yoga. Enjoy a relaxing soak in the hot tub and an invigorating swim in the outdoor pool.

Are there restaurants at or near Soho Playa Hotel?

Yes, there's an onsite restaurant.

Does Soho Playa Hotel have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Soho Playa Hotel like?

Soho Playa Hotel is in Downtown Playa del Carmen, a short 7-minute walk from Playa del Carmen Main Beach and 7 minutes' walk from Mamitas Beach.

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Reviews

Soho Playa Hotel Reviews

8.6

Excellent

9.0

Cleanliness

9.4

Location

9.2

Staff & service

8.2

Eco-friendliness

8.6

Property conditions & facilities

Popular mentions

Room
Location
Service staff
Breakfast
Water
Bar
Shower
Bed
Amenities
Building

Reviews

8/10 Very good

Walking distance to many restaurants and shops. As well to the beach.
Azalia, 1-night trip

10/10 Exceptional

One day stay was good enough
Pedro, 1-night trip

10/10 Exceptional

Loved it! Special thanks to Luis! Nice place and staff is just amazing !
Yulia, 8-night trip

2/10 Poor

The worst place I have been to!
IVAN, 1-night trip

8/10 Very good

Overall, the stay was great. We missed a few amenities like the hammock and no true bar or restaurant as advertised.
Letia, 3-night trip

2/10 Poor

You can’t relax, all the day , Loud Noise in Construction Site, breakfast terrible, the pool is terrible, only they have a nice persons in the reception
Bousaad, 4-night trip

6/10 Good

Needs to be updated, no restaurant, no bar. Very basic but in good location, price was ok
Fredi, 10-night trip

10/10 Exceptional

I had an amazing stay at SOHO. The staff is so hardworking and friendly. The manager is always trying to make the stay enjoyable. She is an incredible manager. The rooms are spacious. The air conditioner was quiet and cooled the room nicely. The hotel is close to the beach and shopping area.
Saverio, 3-night trip

10/10 Exceptional

Overall good
gunvir, 2-night trip

10/10 Exceptional

Property was great except for the elevator as mentioned before,! It does feel like 1 million degrees in there especially in July. Great property though. Lis is great!
Shaniel, 4-night trip

10/10 Exceptional

Nice room and great location. The roof top pool is small size, hot tub is the same temperature as the pool The website shows full bar sky bar but no longer serving anything there.
YUKIKO, 1-night trip

6/10 Good

Good location but very noisy because the have a construction near the hotel. Also they don't have many options for the breakfast and they start serving the breakfast late.
adolfo, 3-night trip

10/10 Exceptional

Very loud air conditioning system
Alejandro, 1-night trip

8/10 Very good

You can tell back in the days it's was a great Hotel but besides the staffing been nice and attentive. I won't actually atay that hotel again. You got be aware the have very limited to none parking and outside the local police are looking to give you a parking ticket (and none give you coins for your bills). One night we didn't have water. And I believe that place is overrated on the price of you compared to any Airbnb nearby.
Carlos, 10-night trip

8/10 Very good

The property was in a great location. The property was not represented accurately on the Expedia website. There is no bar on the roof open (although the pool is very nice), nor was there yoga every morning. Breakfast was just fine but doesn't open until 9. 3 of the days we were there we couldn’t take advantage of the free breakfast because we had to leave before food was available. Rooms were clean and pleasant.
Patricia Cay, 6-night trip

8/10 Very good

The evening front desk was extremely helpful in having maintenance change out the shower head (which was raining water on the bathroom floor causing to cover the floor with water), getting me wash cloth and small towel which were not there when I arrived, and was all around friendly. I thank him for his quick and professional service. :)
Jacob, 6-night trip

10/10 Exceptional

Superior Location and Outstanding front desk service with easy check-in. Classy and Chic. Perfectly situated to be 100 steps from 5th Ave yet unbelievably quiet in our room. The Best Sleep I've had in a month of staying in different hotels during our travels. Spacious room with a refrigerator and a complimentary bottle of wine. Fast elevators and underground parking were a bonus. The rooftop pool and lounging area was perfect with cool views, quiet and relaxing. We travel to Playa DC often and this will, no doubt, be our new "Go-To" hotel. If you've clicked on this, you're done looking. Reserve! You will not be disappointed!
Scott, 1-night trip

4/10 Fair

My wife and daughters had stayed here 6 years ago and wanted to return. That was a mistake. The good: - Convenient location - Good water pressure - Nice artwork in the lobby The meh: - Nothing but Spanish channels on TV and no way to connect our phones to stream to the TV when we were unwinding from the day. The bad: - A/C was horrible. When we got to the room, the A/C was off. We turned it on but the room did not cool down. It was several hours until we realized the patio doors were open. We got the doors closed but we were miserable all night. The next day we asked if they could fix the A/C. They said they would but nothing got better. To make it worse, housekeeping turned off the A/C while we were gone for the day and the room was blazing hot all night again. We finally had to hide the A/C remote from hotel staff so it would stay on during the day. This helped keep it cool enough to sleep better but still not ideal. - Hotel staff seemed disinterested.
Mark, 7-night trip

2/10 Poor

Room condition was not good than pictures in web site. I dispointed a lot
JIEHOON, 1-night trip

2/10 Poor

I gave it 2 stars cause I feel bad for the staff. They are doing what they can. The pictures are not accurate. The “waterfall fountain is not working” the rooms are musty smelling. You get 1 rough towel per person- no hand towels, washcloths. A sheet on the bed. No blankets, nothing extra( I had to buy a blanket for myself from a store) toilet seat flopping around. No restaurant or bar as advertised. Pool cold, hot tub out of order. We were right under the rooftop deck that they have some type of dance club with seriously loud music till 1 am (I asked the desk and they said it was to go till 1 am.) we got stuck in the elevator and they acted like it happens all the time, No big deal to them. Breakfast is 2 pieces of toast a small cup of fruit and 1 cup of coffee or tea which my husband does not drink so we had to buy a bottle of water for him. They don’t open till 830ish so we only got the “breakfast” once which was plenty. It seriously felt like a comedy show and I wasn’t laughing. There were others in our group. 1 had no air at all and they couldn’t move her till the last day. There was another couple we saw locked out of their room for 3 hours and there was no one to fix the door. I guess if you don’t go with a big chain this is what you get but it’s definitely false advertising.
Eva, 4-night trip

6/10 Good

Hotel location is ideal to explore Playa's ever growing areas. We stayed in the Master Suite - room size is excellent and the external Hot Tub a nice area to relax. We noted it was a special celebration and the staff did a great job on decorating the room for our special event. Initially, breakfast offer (continental) was very poor (as commented by others) - but on discussion with the Manager we agreed an upgrade - this was great and very healthy (served in Green & Fit) Hotel amenities are quite poor - Sky Bar should be renamed to Sky Terrace - as there is no Bar services and the whole upper deck area is falling into dis-repair and an underutilised space for the hotel. Pool appears to be maintained - but due to lack of facilities and particularly the poor state of the toilet/changing areas not used. Room amenities are very basic and limited to 2 coffees per day, 1 bottle of wine on arrival (for 2 persons this was not a luxury offering) - no other refreshments, or water given. Room service every other day. Cleaning staff are great and did a good job on the room, but public areas – particularly the toilets are not maintained. Front desk staff are disconnected from the guests and only respond when asked/ prompted for action. Overall, the hotel could be an excellent base in Playa, but without investment in the amenities – there offering of a bed & limited breakfast will cause them to decline further.
Paul, 13-night trip

10/10 Exceptional

Buenas atención volvería a reservar , solo unos detalles como dar mejor la información del desayuno
Miriam, 1-night trip

8/10 Very good

.
alberto antonio, 2-night trip

6/10 Good

El estacionamiento complicado, el aspecto de personal de recepción poco confiable debe darles uniformes
alberto antonio, 1-night trip

6/10 Good

Gas leak, evacuated scare
Ricky, 2-night trip