Shangri-La Toronto

5.0 star property
Luxury hotel with 2 restaurants, near CF Toronto Eaton Centre

Choose dates to view prices

Photo gallery for Shangri-La Toronto

Exterior
Terrace/patio
Turkish bath, body treatments, hydrotherapy, aromatherapy
1 bedroom, premium bedding, minibar, in-room safe
Ballroom
Escape to Shangri-La Toronto, a serene oasis near the CN Tower and Metro Toronto Convention Centre. Treat yourself to a rejuvenating spa experience at Miraj Hammam Spa, take in al fresco dining with city views or enjoy yoga classes at the 24-hour gym.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Airport transfer

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 2 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Hot tub
  • 24-hour room service

For families (6)

  • Children stay free
  • Babysitting (surcharge)
  • Connecting/adjoining rooms available
  • Separate bathtub and shower
  • Television
  • Garden
$369 nightly
The total price is $452
Nov 7 - Nov 8
Total with taxes and fees

Why we love this property

Luxury pool escape
This luxury hotel features an indoor pool and a hot tub for aquatic relaxation. Free pool cabanas add an exclusive touch to the serene experience.
Spa and wellness sanctuary
The full-service spa offers rejuvenating treatments from facials to hot stone massages. A sauna, hot tub, and garden round out this wellness sanctuary.
Luxury garden oasis
This upscale hotel boasts a serene garden sanctuary in the heart of the city center. Urban tranquility meets luxury accommodations in this verdant retreat.

Room options

Available filters for rooms
Showing 13 of 13 rooms

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 520 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 550 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (View)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 635 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 1 Bedroom

8.8 out of 10
Excellent
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Separate bedroom
  • 820 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Executive Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 517 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premier Room, 2 Queen Beds

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 549 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Suite (Owner)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 1100 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Premium Suite (Specialty)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 940 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Shangri-La)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
  • 2200 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 King Beds

Executive Room, 1 King Bed, Terrace

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 517 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed (View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Premium bedding
  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite (Garden)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LCD TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 635 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
188 University Avenue, Toronto, ON, M5H 0A3

What's nearby

  • CF Toronto Eaton Centre - 8 min walk - 0.7 km
  • Rogers Centre - 10 min walk - 0.8 km
  • CN Tower - 10 min walk - 0.8 km
  • Ripley's Aquarium of Canada - 11 min walk - 1.0 km
  • Scotiabank Arena - 11 min walk - 1.0 km

Getting around

  • Billy Bishop Toronto City Airport (YTZ) - 12 min drive
  • Toronto Pearson Intl. Airport (YYZ) - 27 min drive
  • Exhibition Station - 6 min drive
  • Union Station - 9 min walk
  • Bloor Station - 10 min drive
  • King St West at University Ave West Side Stop - 3 min walk
  • Queen St West at University Ave Stop - 3 min walk
  • St Andrew Station - 3 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Frenchy Bar et Brasserie - ‬3 min walk
  • ‪Elephant & Castle - ‬2 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Cafe Landwer - ‬2 min walk
  • ‪Soho House Toronto - ‬1 min walk

About this property

Shangri-La Toronto

Shangri-La Toronto is just 1.9 mi (3.1 km) from the airport and offers a shuttle (available 24 hours). Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Bosk, one of 2 restaurants, serves breakfast, lunch, and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a 24-hour fitness center. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: King St West at University Ave West Side Stop is 3 minutes and Queen St West at University Ave Stop is 3 minutes.

At a glance

DONE

Hotel size

    • 202 rooms
    • Arranged over 66 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
    • Contactless check-in available
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Guests driving to the property should contact this property in advance (e.g., directions)
    • For any questions, please contact the property using the information on the booking confirmation
    • The hotel's main entrance is located on 124 Simcoe St. between Richmond Street and Adelaide Street. Guests driving to the property should contact this property in advance.
    • Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
    • Babysitting*
DONE

Pets

    • Pets allowed (dogs and cats only, 1 total, up to 50 lbs per pet)*
    • Service animals welcome
    • Restrictions apply*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite valet parking (CAD 68 per night; includes in/out privileges)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)
  • Babysitting (surcharge)

What to do

  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach nearby
  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free pool cabanas

Facilities

  • Built in 2012
  • ATM/banking
  • Garden
  • Terrace
  • Fireplace in lobby
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Be entertained

  • iPad
  • 48-inch LCD TV
  • Satellite TV channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Alarm clock
  • Premium bedding

What to enjoy

  • Heated floor (bathroom)

Freshen up

  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Miraj Hammam Spa has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Bosk - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Lobby Lounge - This lobby lounge serves breakfast only. Open daily.
Giovane Caffe - Onsite coffee shop. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately CAD 56 for adults and CAD 56 for children
  • Airport shuttle service is offered for an extra charge of CAD 199 per vehicle (roundtrip)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 2 to July 28:
  • Spa

Children & extra beds

  • Babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 125 per accommodation (may vary based on length of stay)

Parking

  • Valet parking costs CAD 68 per night with in/out privileges

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The listed child breakfast fee applies to guests age 11 and younger.

Also known as

Hotel Shangri-la Toronto
Shangri-la Hotel Toronto
Shangri-la Toronto
Shangri-la Toronto Hotel
Toronto Hotel Shangri-la
Toronto Shangri-la
Toronto Shangri-la Hotel
Shangri la Hotel Toronto

Frequently asked questions

Does Shangri-La Toronto offer free cancellation for a full refund?

Yes, Shangri-La Toronto does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Shangri-La Toronto?

Yes, there's an indoor pool.

Are pets allowed at Shangri-La Toronto?

Yes, cats and dogs are welcome, with a limit of 1 total and maximum weight of 50 lbs per pet. There's a charge of CAD 125 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Shangri-La Toronto?

Yes. Valet parking costs CAD 68 per night. Electric vehicle charging is available.

Is airport shuttle service offered by Shangri-La Toronto?

Yes, an airport shuttle is available. The charge is CAD 199 per vehicle roundtrip.

What are the check-in and check-out times at Shangri-La Toronto?

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.

Is there an onsite casino at Shangri-La Toronto?

No, this hotel doesn't have a casino, but Casino Woodbine (23-min drive) and Woodbine Racetrack (25-min drive) are both nearby.

What is there to do at Shangri-La Toronto and nearby?

Have fun during the warmer months with activities nearby such as hiking. Additional recreation onsite includes fitness classes, Pilates, and yoga. Indulge in a treatment at the spa and soothe your senses in the hot tub. Shangri-La Toronto also has 2 bars, an indoor pool, and a 24-hour fitness center, as well as a sauna and a garden.

Are there restaurants at or near Shangri-La Toronto?

Yes, there are 2 onsite restaurants, featuring alfresco dining.

Does Shangri-La Toronto have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Shangri-La Toronto like?

Shangri-La Toronto is in Downtown Toronto, a short 3-minute walk from King St West at University Ave West Side Stop and 8 minutes' walk from Metro Toronto Convention Centre.

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Reviews

Shangri-La Toronto Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.6

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • The gym was huge, very well-equipped, and fantastic. (24 reviews)
  • The spa at this property offers top-notch massages and a relaxing experience. (28 reviews)
  • The pool area was a highlight, with many guests praising its cleanliness, amenities, and suitability for families. (22 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Location
Restaurant
Lobby
View
Spa
Bed
Food
Room service

Reviews

10/10 Exceptional

100% recommend!!

Everyone couldn’t have been more helpful and made our stay amazing
Nicholas, 4-night trip

10/10 Exceptional

perfect hotel for a staycation
rachel, 1-night trip

10/10 Exceptional

Lovely hotel, really nice rooms and pool area was great for relaxing. Great location for exploring the city.
Flora, 3-night trip

10/10 Exceptional

This is a fabulous hotel. The food was exceptional. All the staff were very friendly.
Molly, 4-night trip

10/10 Exceptional

Great hotel, very clean! Great room
Hon, 5-night trip

10/10 Exceptional

Beautiful welcoming lobby with afternoon/evening entertainment. Spacious rooms and excellent service. Centrally located and close to many local attractions and great restaurants.
Eduardo, 4-night trip

10/10 Exceptional

Everything about this hotel is perfect
Hai, 3-night trip

10/10 Exceptional

Best Hotel in TO

The Shangri-La is my favourite hotel in Toronto! The views, the amenities, the staff, the overall atmosphere…. You will not be disappointed
Chloe, 2-night trip

10/10 Exceptional

We enjoyed the live music.
Ana S De, 4-night trip

2/10 Poor

We were staying here for our wedding. The hotel, upon check-in, told us there was unexpected “maintenance” and said they have to relocate us to another hotel Saturday night. They left no details on what the “maintenance “ was - it’s completely unacceptable this caliber of hotel and luxury scale would do this to PAYING customers at CHECK-IN.
Helen, 2-night trip

10/10 Exceptional

We had a wonderful stay!
Krista, 3-night trip

10/10 Exceptional

Great Hotel
Ketan, 1-night trip

10/10 Exceptional

Amazing service! Beautiful room. Great location. Definitely recommend!
Liat, 6-night trip

10/10 Exceptional

5 stars

Everything about this hotel is amazing. Friendly staff very courteous and helpful. Fast check in and out process. Room was beautiful, clean, comfortable. Pool area is great. We only ate breakfast at the property and was delicious. Coffee shop at lobby is also great. 5 stars. Highly recommend
carolina, 3-night trip

10/10 Exceptional

Highly impressed by the friendly service and professionalism, as well as the cleanliness and ambience of the hotel.
Sarah, 3-night trip

10/10 Exceptional

Great stay, clean spacious room and live entertainment in the lobby.
Eric, 1-night trip

10/10 Exceptional

We had a wonderful stay at the Shangri-La Toronto this past weekend. Our room was beautiful, spacious, and had an amazing view that made the experience extra special. The staff were attentive, friendly, and made us feel genuinely cared for throughout our visit. Everything was spotless, and the atmosphere of the hotel was both elegant and welcoming. We also loved the food—delicious with a great vibe all around. Truly a memorable stay, and we look forward to coming back!
Edina, 2-night trip

10/10 Exceptional

Lovely room, friendly staff, great pool and sauna.
Kathryn, 5-night trip

10/10 Exceptional

Staff was very attentive and service gets an "A".
Henry, 3-night trip

10/10 Exceptional

Would stay again without hesitation
Razi, 1-night trip

10/10 Exceptional

Lovely room. Friendly staff Housekeeping was excellent.
Grant, 3-night trip

10/10 Exceptional

Wil be back

Room were great and spacious friendly staff and the concierge dean was great
felix, 4-night trip

10/10 Exceptional

If you are looking for a luxury experience, look for this stay. Amazing staff who were friendly and so helpful. They are welcoming and cares for all the guest who enters their doors. This was such an amazing stay.
Frenchy, 3-night trip

10/10 Exceptional

Overall, everything is good
Susan, 3-night trip

10/10 Exceptional

Amazing hotel , the room was remarkable
Travis, 2-night trip