Does Bartolome Oceanfront Suites offer free cancellation for a full refund?

Yes, Bartolome Oceanfront Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Bartolome Oceanfront Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bartolome Oceanfront Suites?

Sorry, there's no onsite parking at Bartolome Oceanfront Suites.

What are the check-in and check-out times at Bartolome Oceanfront Suites?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Bartolome Oceanfront Suites?

No, this hotel doesn't have a casino, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are both nearby.

What is there to do at Bartolome Oceanfront Suites and nearby?

Have fun with nearby activities like fishing and snorkeling. Bartolome Oceanfront Suites also has an outdoor pool.

Are there restaurants at or near Bartolome Oceanfront Suites?

Yes, there's an onsite restaurant.

What's the area around Bartolome Oceanfront Suites like?

Bartolome Oceanfront Suites is a short 2-minute walk from Isla Mujeres Ferry Terminal and 9 minutes' walk from North Beach.

Bartolome Oceanfront Suites, Isla Mujeres: Hotel Reviews, Rooms & Prices

10/10 Exceptional

May 18, 2025

Great option for a coastal stay!

The room was very clean and roomy. The se vice from Ricardo was second to none! The views are great, from what seems like every balcony! Having the restaurant and pool is a wonderful bonus. Definitely worth the price of admission!

Adam, 5-night trip

10/10 Exceptional

Apr 21, 2025

Wonderful!

Wonderful spot, close to everything. Staff was very kind. Though it’s hard to find an unfriendly person in Isla. They even saved my clothing when I forgot some of it!

Daniel lucas, 5-night trip

10/10 Exceptional

Feb 7, 2025

We enjoyed our stay

We loved our stay! It was a good location for watching all the coming and goings of the many boats and ferries visiting Isla. Staff were amazing. There is a small pool overlooking the marina. Overall it was a good place to stay for our four days on the island.

Richelle, 4-night trip

10/10 Exceptional

Jan 23, 2025

Excellent Location and Staff

Excellent customer service and housekeeping. Very clean Lovely views. Very responsive staff.

JUNE, 2-night trip

8/10 Very good

Dec 1, 2024

Spacious and Comfortable

Very convenient location. Rooms are spacious and a great patio view.

Al, 7-night trip

8/10 Very good

Mar 1, 2024

Staff was respectful facilities were clean close to all amenities

Robert, 13-night trip

10/10 Exceptional

Apr 28, 2024

On the water at Isla Mujeres

Great stay. Beautiful view

Craig, 1-night trip

10/10 Exceptional

Dec 31, 2024

loved it

kevin, 2-night trip

10/10 Exceptional

Nov 17, 2024

Great location

I had an amazing experience at hotel Bartolome. The rooms were clean, spacious, and beautifully decorated. The staff went above and beyond to ensure a comfortable stay, providing exceptional service with a smile. The view was top-notch, making it easy to relax and enjoy my time there. Plus, the location is perfect for exploring, right next to the ferry and a few blocks from restaurants. I highly recommend this hotel for anyone looking for a memorable and economic stay.

Amy, 2-night trip

6/10 Good

Jan 20, 2025

Very noisy--nice staff, clean rooms

The staff were nice and the room was very clean. The room was spacious and the bed was comfortable. However, the hotel is extremely noisy. There is loud road noise on one side in addition to music from the restaurant below. At 7:30 in the morning the fishermen were hammering at the marina, and boats were coming and going regularly. The manager was nice enough to let us move to a different room, and the noise issue was not as big a factor. In general, the area is very busy, barely a block away from the ferry. I would not choose the area again. If you want tranquility, this is not the place.

James, 7-night trip

8/10 Very good

Jan 20, 2025

A bit concerned

Everything was perfect. Great location. Noisy at times. It was unclear if the pool was for hotel guest or anyone docking with their boat on the Marina for the day. Not very private. It seemed to be a free for all. Our biggest worry would be that there is no key or locked front entrance to the hotel during the night. Only our hotel room was locked. Front door of the hotel was always open for anyone to come in off the streets. No one was at the front lobby desk during those times. We’ve stayed on the island 5 times and we always had good double entrance security with two key entrance

Fr, 3-night trip

10/10 Exceptional

Jan 31, 2024

My friend and I cannot be more pleased we chose to stay at Bartolomé for our visit on Isla Mujeres and would recommend to family, friends or really anyone to stay there! The property was welcoming from the sea (we could see it from our ferry ride over) and equally as so from the street when we walked up with our bags. It was very peaceful and quiet at night and in the morning. (We were out and about or at the pool during the day 🙂). The restaurant below closes at 8:00pm so noise late into the night is not an issue and the ferry is hardly noticeable. Our room was very clean and exactly as expected from pictures. The staff were more than accommodating and responsive any time we reached out. If this still hasn’t convinced you, the sunsets from our balcony, restaurant and pool were breathtaking. And no worries on which room you get, all balconies face the water :)

Alissa, 4-night trip

6/10 Good

Jan 14, 2025

Needs improvement.

Our stay was for 10 days. This was a basic hotel room not a "suite". The fridge is tiny so not very much will fit and there is only one chair vs. a couch or something more comfortable to sit on inside. A dresser would also be a welcome addition, there was barely any storage so we lived out of our suitcases for the 10 days. The wifi was brutal and kept cutting out, at night we like to wind down and ended up just watching movies we had already downloaded on our tablets vs. using the tv. The front door to access the building is never locked and it is rare to find a staff member sitting behind the desk. As well there is only one locking mechanism on the room door, so absolutely no additional security, anyone with a key could have easily come into the room unlike most suites/hotel rooms (no chain/bar or double lock). The hotel was responsive via whatsapp which was nice and the maid did a great job at keeping things fresh, although my feet were filthy from walking barefoot in the room. Knowing these things, I would not have chosen to stay here for this long. Also the only way to access the pool is to go outside and enter through the restaurant. It is right beside the restaurant and there is no restrictions on who uses the pool (lots of kids throwing things and splashing in the pool, none of them were staying at the hotel).

Lance, 11-night trip

6/10 Good

Jan 19, 2024

We are a senior couple, stayed a week. This is a tiny (5 rooms or so, all one floor up) hotel over a restaurant. Room was nice and clean, maid service every day. Great location right next to the ferry terminal and everything in Centro is < 15 minute walk. Somewhat insulated from traffic noise and a small private balcony with a nice view of the harbor. At $200US per night, seemed expensive, for what you get. Two significant negatives. 1) Band downstairs was very loud, intrusive in room, made balcony unusable. Played everyday from late afternoon into dinner time. 2) Hospitality level more appropriate for a $20 hostel than a $200 hotel. We asked for two extra towels, told "no", not possible". When we used up the tiny soap and shampoo mid-week I asked the desk person for more. He went on at length about what a big problem that was but agreed to have the maid deliver them. She didn't. Asked again that evening and got the same "big problem" speech but that person did get them for me. A local couple stopped by for a before dinner drink. Got a text the next day saying the maid had spotted strangers coming out of our room and that this was not permitted. I explained they were friends picking us up for dinner. She said that was not permitted and they must wait in the lobby. There are better values and certainly more customer service oriented hotels on Isla.

Dennis, 7-night trip

6/10 Good

Jun 20, 2025

This place is clean, spacious and a great view of the marina. It is very close to the ferry which also means it is very busy. The property sits upstairs from their restaurant and marina. However, I wouldn’t call it a hotel. Like other reviewers mentioned, it is just a large room lined upstairs with a bedroom door. There’s another door to the bedroom which keeps the noise out. There is a person at the front desk only when you check in. Other than that, they are gone. You can message if you need anything and the guy is very helpful. But no one is there and the door to the property is always unlocked. They say there’s security but I didn’t see anyone. If you are concerned about this, this is not the place for you. Also, no elevators so if you have suitcases you need to carry them up and down. The guy was nice enough to carry ours up upon arrival. We had issues w the TV and the guy tried to fix it. Unfortunately it still didn’t work and we didn’t want to bother him as we had a short 2 night stay here. It is about 15 min walk to north beach. It is a convienent area as banks, restaurants, the ferry and golf cart rentals are steps away. It is also clean but don’t expect hotel service.

myra, 2-night trip

10/10 Exceptional

May 18, 2025

Nous avons adoré notre séjour dans cet hotel! Nous y retournerons assurément! :)

Gabrielle, 4-night trip

10/10 Exceptional

May 3, 2025

Great spot just steps from the ferry. A few minute walk to the Malecon to take in the sunrise; we enjoyed the sunset right from our balcony. Nice and simple room with good amenities - mini fridge, coffee pot (coffee provided!), mugs & spoons, microwave, comfy bed, shower with good pressure. Moped and golf cart rental place right across the street.

Amy, 3-night trip

10/10 Exceptional

Apr 20, 2025

Ricardo at the front was welcoming and very helpful! The pools was tiny and part of the restaurant below, but we spent our time at the beach anyway! The room was very spacious and comfy.

Amy, 3-night trip

10/10 Exceptional

Apr 16, 2025

The suites are a 3 minute walk from the ferry and located on the busiest road on the island. The suites face toward the water and you really don't hear the traffic. Balcony is large and room is spacious. Water pressure and temperature are great (not as common as you might think). Bonus: sandwich and coffee shop downstairs in building was reasonable and high quality compared to similar spots on Isla.

Peter, 10-night trip

10/10 Exceptional

Apr 10, 2025

qualité prix emplacement c est parfait

sylvain, 2-night trip

10/10 Exceptional

Apr 8, 2025

propre beau service pret de tout bon prix belle vue mais pas le grand luxe mais c est parfait pour etre a isla mujeres

sylvain, 2-night trip

10/10 Exceptional

Apr 7, 2025

Fue un lugar increíble! Esta muy cerca de todo, la vista es hermosa, el personal de recepción es muy amable, la habitación es acogedora y muy limpia, cuenta con servicio de limpieza todos los días.

isidora, 2-night trip

8/10 Very good

Mar 27, 2025

You have to go on the street and through the restaurant to get to the pool. no pool towels are provided, and as travellers we didn’t have pool towels with us

Mark, 2-night trip

4/10 Fair

Mar 26, 2025

Unlocked door, no lobby, no one works there regularly and the front doors of the rooms were about as heavy as an average house’s bedroom door with one little doorknob lock. If the island didn’t feel as safe as it did this would’ve been a nightmare scenario. Room couldn’t have been more basic with absolutely unusably tall pillows. You had to lock and unlock the balcony door with a key. It was a mediocre room for rent. Absolutely not worth the price I’m shocked by the good reviews we had friends staying in hostels that seemed more secure and a quarter of the price.

Gabrielle, 5-night trip

8/10 Very good

Mar 7, 2025

Lots of road noise but easy to drown out with white noise and shutting the inner door. This also helps keep the room cool.

alicia, 6-night trip

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