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The Cloud One Hamburg - Kontorhaus

Pet-friendly hotel with 2 bars, connected to the convention center, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for The Cloud One Hamburg - Kontorhaus

2 bars/lounges
Reception
2 bars/lounges
2 bars/lounges
In-room safe, desk, free WiFi, bed sheets
Located in Hamburg City Center, The Cloud One Hamburg - Kontorhaus offers a vibrant stay with 2 bars and free in-room WiFi. Explore the nearby Miniatur Wunderland or relax at the hotel with luggage storage and an elevator.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Pet friendly
  • Parking available
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • 2 bars/lounges
  • Breakfast available
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Luggage storage

Feel at home (6)

  • Private bathroom
  • Daily housekeeping
  • Elevator
  • Cable TV service
  • Limited onsite parking
  • Snack bar/deli
$110 nightly
The total price is $118
Nov 9 - Nov 10
Total with taxes and fees

Room options

View all photos for Room, Balcony (SPECIAL CLOUD)

Room, Balcony (SPECIAL CLOUD) | In-room safe, desk, free WiFi, bed sheets

Room, Balcony (SPECIAL CLOUD)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
Desk
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Room, 1 Queen Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (THE CLOUD)

8.8 out of 10
Excellent
(8 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
Desk
  • 183 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (THE CLOUD)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed (THE CLOUD)

8.6 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
Desk
  • 178 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room (SPECIAL CLOUD)

Room (SPECIAL CLOUD) | In-room safe, desk, free WiFi, bed sheets

Room (SPECIAL CLOUD)

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Hair dryer
Cable channels
Daily housekeeping
In-room safe
Desk
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

Similar properties

Exterior

Ruby Lotti Hotel Hamburg

  • Parking available
  • Free WiFi
  • Air conditioning
  • Bar
8.8 out of 10, Excellent, 1,000 reviews
$126 nightly
The price is $134
Nov 23 - Nov 24
Total with taxes and fees
Ruby Lotti Hotel Hamburg
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About the neighborhood

Map
Willy-Brandt-Straße 20, Hamburg, 20457

What's nearby

  • Hamburg City Hall - 7 min walk - 0.7 km
  • Miniatur Wunderland - 12 min walk - 1.1 km
  • Hamburg Cruise Center - 14 min walk - 1.2 km
  • Elbe Philharmonic Hall - 15 min walk - 1.3 km
  • Reeperbahn - 3 min drive - 2.6 km

Getting around

  • Hamburg Airport (HAM) - 36 min drive
  • Lübeck (LBC) - 63 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 12 min walk
  • Hamburg Central Station - 12 min walk
  • HafenCity Universität Hamburg Station - 16 min walk
  • Messberg U-Bahn - 1 min walk
  • Meßberg Station - 1 min walk
  • Monckebergstrasse U-Bahn - 6 min walk

Restaurants

  • ‪Hofbräu Wirtshaus Speersort - ‬4 min walk
  • ‪Burrico - ‬3 min walk
  • ‪Burgerlich - ‬3 min walk
  • ‪O-Ren Ishii - ‬3 min walk
  • ‪beets&roots - ‬3 min walk

About this property

The Cloud One Hamburg - Kontorhaus

The Cloud One Hamburg - Kontorhaus offers a great location, putting you within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Also, Elbe Philharmonic Hall and Hamburg Cruise Center are just a 5-minute drive away. The property is just a short walk from public transportation: Messberg U-Bahn and Meßberg Station are steps away.

At a glance

DONE

Hotel size

    • 457 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
LOCAL_PARKING

Parking

    • Onsite parking limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Snack bar/deli

Services

  • 24-hour front desk
  • Luggage storage

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Wheelchair-accessible path to elevator

Room amenities

Be entertained

  • 46-cm flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi (speed of 100+ Mbps (good for 1–2 people or up to 6 devices))

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 24.50 to 24.50 for adults, and EUR 0 to 24.50 for children

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 15 per pet, per night

Policies

This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

The Cloud One Hamburg Kontorhaus
The Cloud One Hamburg - Kontorhaus Hotel
The Cloud One Hamburg - Kontorhaus Hamburg
The Cloud One Hamburg - Kontorhaus Hotel Hamburg

Frequently asked questions

Does The Cloud One Hamburg - Kontorhaus offer free cancellation for a full refund?

Yes, The Cloud One Hamburg - Kontorhaus does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at The Cloud One Hamburg - Kontorhaus?

Yes, dogs are welcome. There's a charge of EUR 15 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at The Cloud One Hamburg - Kontorhaus?

Yes. Parking spots may be limited.

What are the check-in and check-out times at The Cloud One Hamburg - Kontorhaus?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at The Cloud One Hamburg - Kontorhaus?

No, this hotel doesn't have a casino, but Casino Reeperbahn (3-min drive) is nearby.

What is there to do at The Cloud One Hamburg - Kontorhaus and nearby?

The Cloud One Hamburg - Kontorhaus has 2 bars.

What's the area around The Cloud One Hamburg - Kontorhaus like?

The Cloud One Hamburg - Kontorhaus is a short 1-minute walk from Messberg U-Bahn and 9 minutes' walk from Hamburg City Hall.

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Reviews

The Cloud One Hamburg - Kontorhaus Reviews

9.0

Wonderful

9.4

Cleanliness

8.0

Amenities

8.6

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • Breakfast was great, with a good selection and excellent service. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great hotel

Very nice hotel and close to metro. Walkable and safe area. Impeccable service. Very nice staff Great bar and breakfast.
Steven, 3-night trip

10/10 Exceptional

Would definitely stay here again, highly recommend
Patricia, 2-night trip

10/10 Exceptional

Well, it’s a very fine hotel. I love it.
Otto, 3-night trip

10/10 Exceptional

Really nice

Great rooms, very clean and big windows with lots o lights. Friendly staff, nice breakfast and the bed was so comfortable!! And the pillows
Filippa, 2-night trip

10/10 Exceptional

Great expiriance
Isaakidis, 1-night trip

10/10 Exceptional

Top
Michael, 2-night trip

8/10 Very good

Atmosphere on point!

Cosy hotel, relaxed with nice amenities and quiet central location. Great staff. I had a room close to the elevator, which is fine but the beeping noise every time someone presses the button and when the elevator arrives is very unnecessary, top tip from a frequent traveler to remove or at least lower that sound.
Christopher, 2-night trip

6/10 Good

Good
Kanada, 1-night trip

8/10 Very good

Reception service could be improved

Service could be improved. Had to phone reception from my room to fix my window - they didn’t pick it up for 20 minutes upon which I had to go downstairs myself to speak to them in person. Check-out staff could have been also more friendly
Guelcan, 1-night trip

4/10 Fair

The service of the hotel is so bad . The cleaning service will just entered your room early in the morning at 8am without knocking the door in advanced. I was staying in this room for 2 night and the cleaning service woman just entered my room when i was inside the room ! I told the front dest and they didnt even remind the cleaning woman about it . Another thing is that i forgot my stuff in the room , came back on the same day to search for it , they couldnt find me thing and asked me to write an email , and till now no reply from the hotel . Worst experience!
2-night trip

8/10 Very good

Poor response time to incoming phone calls!

My train was delayed by over two hours. I had someone waiting in the lobby. I tried calling the hotel and was put on hold for fifteen minutes. I sent a message, as I was directed to requesting a callback. The message said I would get an email. NO CALLBACK. NO EMAIL. When I arrived at the hotel, there were three associates at the reception desk. When I told them what happened, they were indifferent. I don’t blame them. They’ve just never been trained in the art of customer service. Can’t wait to see the bill for fifteen minutes of roaming charges. An additional delight!
2-night trip

8/10 Very good

La chambre, la qualité du petit dej
Laura, 1-night trip

8/10 Very good

Et virkeligt smukt hotel - meget hyggelig lounge og rooftop bar. Rent og pænt over alt. Dobbelt værelset var dejligt, meget lydisoleret selv om det vendte ud mod vejen. Det eneste minus var rummets og badeværelsets størrelse - lige til den lille side
Hanne Ravnborg, 2-night trip

10/10 Exceptional

Beautiful hotel! Comfy bed, clean room, large beautiful hotel bar 24/7 open. Friendly staff. Underground station right outside and in a lovely modern safe area.
Michelle, 2-night trip

10/10 Exceptional

-
Jan, 4-night trip

10/10 Exceptional

Excelente localização! Café da manhã delicioso! Ótimo atendimento na recepção! Super solícitos e prontos a ajudar!
Mirla, 2-night trip

8/10 Very good

Ordnkng och reda. Fräscht och trevlig personal. Allt var utmärkt, bortsett från att hela TV-tjänsten för hela hotellet inte fungerade.
Olov, 1-night trip

6/10 Good

Bra läge.

Centralt boende. Tyvärr lite dålig service när man pratar engelska. Ingen som informerade om parkering så när vi inte kom ut så blev det väldigt dumt och ingen som bad om ursäkt att de missat. Sängarna hårda. Plus var baren - superbra personal där.
Ida, 1-night trip

8/10 Very good

Schönes Design
Thomas, 1-night trip

8/10 Very good

Hôtel conforme au descriptif mais accueil très froid et le personnel qui assure le service minimum Superbe petit déjeuner
karine, 3-night trip

10/10 Exceptional

Schöner Aufenthalt in zentraler Lage in Hamburg; nettes kleines Zimmer mit neuem Bad, leider zur Straßenseite mit Baustelle vorm Fenster; Frühstück mit großer, fast ausschließlich biologischer Auswahl
Markus, 2-night trip

6/10 Good

Stort og travlt hotel. Morgenmad langt under niveau. Dejligt stort lounge område med god bar. Fantastisk placering i Hamburg C.
Jakob, 2-night trip

8/10 Very good

Gutes Hotel, aber kleine Zimmer

Alles gut, nur das Zimmer ist extrem klein
Albert, 1-night trip

10/10 Exceptional

Grossartigen Aufenthalt

Der Aufenthalt im Hotel war super. Beim einchecken hatte ich die Wahl für ein Zimmer und auf die Frage nach einem ruhigen Zimmer hat der Mitarbeiter ein Zimmer in einem mittleren Stockwerk empfohlen, welches auch sehr ruhig war. Das Personal was sehr freundlich und zuvorkommend und das Zimmer neu und unglaublich sauber! Ich danke herzlich für den fantastischen Aufenthalt. Ich würde das Hotel definitiv wieder buchen.
Julia, 2-night trip

10/10 Exceptional

Cozy, Clean and Rooftop Deck

Beautiful hotel with very comfortable rooms and excellent breakfast. The furniture was unique and comfortable through. Best selection of well designed chairs and couches throughout the building created a cozy atmosphere. The rooftop bar and deck had great service and scenery. Area is very walkable with many sites and restaurants nearby.
Dallas, 2-night trip