El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

4.5 star property
Adults-only beachfront hotel with spa, near Maroma Beach

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Photo gallery for El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Private beach, white sand, snorkeling, 2 beach bars
Property video
Sauna, hot tub, steam room, body treatments, hydrotherapy, aromatherapy
4 restaurants, breakfast, lunch, dinner served; Italian cuisine
4 outdoor pools
At El Dorado Maroma, Catamarán, Cenote & More Inclusive near Tres Rios Ecopark, experience the essence of luxury and nature. Enjoy a rejuvenating massage at NÁAY SPA or unwind by one of the 4 outdoor pools; explore the private beach with kayaking and snorkeling.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 4 restaurants and 2 beach bars
  • 4 bars/lounges
  • Full-service spa
  • 4 outdoor pools
  • Free airport shuttle
  • Fitness center
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning

Feel at home (6)

  • Private bathroom
  • Cable/satellite TV service
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$534 nightly
The total price is $649
Nov 12 - Nov 13
Total with taxes and fees

Why we love this property

Beachfront bliss
Direct access to a private white sand beach awaits at this hotel. Adventurers can go snorkeling or kayaking, then unwind at two beach bars.
Tranquil spa retreat
A full-service spa provides daily treatments from facials to massages and hydrotherapy. The sauna, hot tub, and garden create perfect wellness spaces.
Endless dining options
Culinary journeys await at 4 restaurants serving Italian and Caribbean cuisine. Mornings begin with complimentary cooked-to-order breakfast at this hotel.

Room options

JUNIOR SUITE

9.8 out of 10
Exceptional
(12 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

HONEYMOON SUITE

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • 588 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

MI HOTELITO BEACHFRONT SUITE

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • 276 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

PRIVATE POOL SUITE

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Private pool
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

SWIM UP SUITE

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Air conditioning
Free minibar items
Smart TV
Separate bedroom
Private bathroom
Hair dryer
Cable/satellite channels
  • 588 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
Playa del Carmen, QROO

What's nearby

  • Maroma Beach - 5 min walk - 0.4 km
  • Cirque du Soleil Boutique at Vidanta Riviera Maya - 16 min drive - 9.5 km
  • Tres Rios Ecopark - 18 min drive - 8.1 km
  • El Camaleón Mayakoba Golf Course - 18 min drive - 10.6 km
  • Paradise Beach - 19 min drive - 9.8 km

Getting around

  • Cancun Intl. Airport (CUN) - 42 min drive
  • Cozumel Intl. Airport (CZM) - 15.1 miles/24.2 km
  • Free airport shuttle

Restaurants

  • ‪Preferred Club Lounge - ‬13 min drive
  • ‪Preferred Beach Club - ‬13 min drive
  • ‪El Pajarito - ‬12 min drive
  • ‪Rendezvous Bar - ‬12 min drive
  • ‪Aromes - ‬13 min drive

About this property

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only offers a private beach and gives you access to onsite snorkeling and kayaking. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, facials, and body scrubs. MIO CUCCINA ITALIANA, one of 4 restaurants, serves Italian cuisine and is open for dinner. Other highlights at this luxurious hotel include 2 beach bars, a free airport shuttle, and a fitness center. Fellow travelers say great things about the helpful staff.

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Rowing/canoeing

Land activities

Volleyball

At a glance

DONE

Hotel size

    • 149 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 3:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered onsite valet parking
DONE

Transfers

    • Free airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • Caters to adults only

Property amenities

Food and drink

  • Free cooked-to-order breakfast each morning 7:00 AM–11:00 AM
  • 4 restaurants
  • 4 bars/lounges
  • 2 beach bars
  • Room service

What to do

  • On a private beach
  • Kayaking
  • Snorkeling

Services

  • 24-hour front desk
  • Concierge services
  • Laundry facilities

Facilities

  • Garden
  • Terrace
  • Fitness center
  • 4 outdoor pools
  • Full-service spa
  • Firepit
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room

Room amenities

Be entertained

  • DVD player
  • 40-inch Smart TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Free stocked minibar
  • Slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Bed sheets provided

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

More

  • Daily housekeeping
  • In-room safe
  • Local maps
  • Restaurant dining guide

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Náay Spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Dining

MIO CUCCINA ITALIANA - This restaurant specializes in Italian cuisine and serves dinner only.
CARIBBEAN GRILL - This restaurant specializes in Caribbean cuisine and serves dinner only. Open daily.
LIMA LIMÓN - This restaurant serves breakfast, lunch, and dinner. Open daily.
PAPITOS GOURMET BEACH - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24 SWIM-UP BAR - This bar is located by the pool. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Property Registration Number 08203073

Also known as

El Dorado Maroma All Inclusive
El Dorado Maroma Karisma
El Dorado Maroma Karisma All Inclusive
Maroma Karisma
El Dorado Karisma
El Dorado Karisma All Inclusive
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Karisma Gourmet All Inclusive Hotel
El Dorado Maroma Karisma Gourmet All Inclusive Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma Gourmet All Inclusive Karisma
El Dorado Maroma Karisma Gourmet All Inclusive
Hotel El Dorado Maroma By Karisma, Gourmet - All Inclusive
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma Hotel
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma Gourmet All Inclusive Karisma Playa del Carmen
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive Karisma
Hotel El Dorado Maroma, Gourmet All Inclusive by Karisma
El Dorado Maroma By Karisma All Inclusive
El Dorado Maroma By Karisma Gourmet All Inclusive
El Dorado Maroma Gourmet All Inclusive by Karisma

Frequently asked questions

Is there a pool at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, there are 4 outdoor pools.

Are pets allowed at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Sorry, pets aren't allowed.

Is parking offered on site at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, there's free valet parking.

Is airport shuttle service offered by El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, a free airport shuttle is available.

What are the check-in and check-out times at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Check-in start time: 2:30 PM; Check-in end time: 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out is available.

Is there an onsite casino at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

No, this hotel doesn't have a casino, but Riviera Gran Casino (19-min drive) is nearby.

What is there to do at El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only and nearby?

Have fun with onsite activities like kayaking and snorkeling. Indulge in a treatment at the spa and enjoy a swim in one of the 4 outdoor swimming pools. El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only also has 2 beach bars, a private beach, and a fitness center, as well as spa services and a garden.

Are there restaurants at or near El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only?

Yes, there are 4 onsite restaurants, featuring Italian cuisine and poolside dining.

Does El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only like?

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is a short 1-minute walk from Maroma Beach and 4 minutes' walk from Virgen Beach.

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Reviews

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.8

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities

What guests liked

  • The beach is described as beautiful, stunning, gorgeous, sandy, and breathtaking with excellent service. (28 reviews)
  • The spa offered amazing massages, was very clean, and provided a wonderful relaxation experience. (11 reviews)
  • The all-inclusive experience was exceptional, offering gourmet food, unlimited drinks, and exceptional service with no surprise charges. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Beach
Food
Room
Restaurant
Water
Concierge
Adults
Bed
Room service

Reviews

8/10 Very good

Very nice location, beach is mainly clean
Steffen Michael, 4-night trip

8/10 Very good

Loved the staff and how accommodating they were. The location was beautiful as well.
Denise, 6-night trip

10/10 Exceptional

Property was beautiful and well maintained. All staffed was fantastic!
Eric Todd, 3-night trip

8/10 Very good

Nice property, great staff.
Michael, 4-night trip

10/10 Exceptional

A beautiful place to enjoy some time off. The staff help create a very relaxing environment very accommodating and welcoming. Amazing food, entertainment and the beach is the best in the area
Rocio Briseno, 4-night trip

10/10 Exceptional

Beautiful property with excellent staff. The beach is beautiful, sandy and very well maintained. Big thanks goes to all the CHEFS — the food is delicious! Make sure to contact the hotel and arrange free airport shuttle. Well organized.
becky, 7-night trip

10/10 Exceptional

Beautiful beach, clean property and top notch staff. They really take the time to do daily cleanings of everything whether it's the rooms, pools ,restaurants or grounds in general. Very quiet and peaceful resort. We will certainly come back.
Charles, 7-night trip

10/10 Exceptional

I loved my time here. Will be coming back!
Nicole, 3-night trip

10/10 Exceptional

Our stay was wonderful, Lomas transportation was not professional but all areas of the property were very nice, the spa was excellent and the restaurant choices were great.
Greg, 4-night trip

10/10 Exceptional

excellent all around
Daniele, 7-night trip

10/10 Exceptional

This resort was recommended by a friend. I will absolutely be back. We did one excursion to the monkey sanctuary, definitely worth it. Oh and don’t miss the fiesta on the beach.
Christopher, 4-night trip

10/10 Exceptional

This is a beautiful resort and our first time here. The staff is fabulous. Their service and kindness are impeccable!!! I really don’t have any dislikes but I do think they could do better with the restaurants. The food is meh. The desserts are delish.
Lisa, 5-night trip

10/10 Exceptional

Very good resort. Definitely come back next time.
Miso, 6-night trip

10/10 Exceptional

the resort was beautiful and relaxing. all the workers were super friendly and accommodating, anything you need they will make it happen. I am recommending to everybody who asks and I will definitely be back. highly recommend the atv and wave runner tours as well as the sunset catamaran tour.
Lorena, 5-night trip

10/10 Exceptional

The resort is located on a beautiful, clean beach. The dining and bar options are included and all very delicious. We chose the package with included excursions that were all great and loved the organized transportation to and from the excursions and the airport. Top notch trip! and
Amanda, 5-night trip

10/10 Exceptional

This is a wonderful resort. It's my second time and it won't be my last.
Desiree, 6-night trip

10/10 Exceptional

I have stayed at many all inclusive resorts and this was my favorite so far! I loved the small walkable size, gourmet food offerings and very relaxed atmosphere.
Jordan, 5-night trip

10/10 Exceptional

Everything was perfect!
Philippe, 7-night trip

10/10 Exceptional

Quiet and small property. About a half hour from airport in a very secluded forest area. Only other resorts around. Beautiful grounds. Everything is spread out but it’s relatively smaller property. Staff great. Pool area is nice. The beach is nice however there was a lot of seaweed at the time we went so it was not desirable to swim in the ocean. The food and drinks were mid. Not bad but not amazing. The staff were all super nice but not everything was communicated well as far as activities, events, menus, times things opened and closed etc. The place shuts down after dinner time so there isn’t much going on. They had nightly entertainment but it was meh. Room was very nice and clean. We stayed in junior suite with partial ocean view. No complaints about facility or rooms.
Kristy, 3-night trip

4/10 Fair

Poor service, it was not a very pleasant stay
juan, 1-night trip

10/10 Exceptional

We stayed at this hotel for our wedding Anniversary. They spoiled us with turn down service every night and they sent us flowers with a card that said Happy Anniversary. They really went out of their way in everything they did. This property is well taken care of. The staff was so amazing. They catered to our needs. We would definitely stay there again. The beach is beautiful and always well taken care of. The food was excellent. I loved that they did not have buffets like some of the other all inclusives. The whole staff goes above and beyond.
Denise, 4-night trip

10/10 Exceptional

The staff were very hospitable. The grounds were very well maintained. The restaurant on the adjacent hotel was a 5 star dining experience $120 a person
Brandi, 1-night trip

10/10 Exceptional

Amazing experience. Best resort I’ve been to. All staff members are wonderful and made the experience unforgettable. Beach is so beautiful and always clean. I love this place.
Wilson Castillo, 4-night trip

10/10 Exceptional

Everything was great
Andre, 3-night trip

10/10 Exceptional

Overall, the place is lovely. Exceptional service whereever we went. We had delicious food in the restaurants, with care about allergens and our food preferences clear. Generally low crowd level made the experience exceptional, just what we were looking for.
Armina, 5-night trip