Aparthotel

Playa Palms Beach Hotel

4.0 star property
Beachfront aparthotel with outdoor pool, near Playa del Carmen Main Beach

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Photo gallery for Playa Palms Beach Hotel

View from property
1 bedroom, premium bedding, in-room safe, laptop workspace
Outdoor pool, pool umbrellas, sun loungers
View from property
Reception
Nestled near Playa del Carmen Main Beach, Playa Palms Beach Hotel is a tranquil oasis. Enjoy golfing on the 18-hole course, relax by the outdoor pool with sun loungers and umbrellas, or unwind in the garden. With WiFi and helpful staff at your service, this hotel is a perfect blend of relaxation and convenience.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Kitchenette
  • 24/7 front desk
  • Refrigerator

Main amenities (12)

  • 39 apartments
  • Daily housekeeping
  • On a private beach
  • Outdoor pool
  • Breakfast available
  • Beach umbrellas
  • Beach towels
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front-desk safe

Feel at home (6)

  • Children stay free
  • Kitchenette
  • Cable/satellite TV service
  • Garden
  • Furnished balcony or patio
  • Daily housekeeping
$80 nightly
The total price is $100
Nov 6 - Nov 7
Total with taxes and fees

Why we love this property

Private beach retreat
Discover this aparthotel on a private white sand beach. Beach towels and umbrellas await, with nearby kayaking and snorkeling adventures.
Waterfront boutique escape
A stunning private beach awaits at this boutique aparthotel. Located in the city center, the garden offers a serene retreat from urban life.
Breakfast indulgence
Continental breakfast delights await at this aparthotel. Morning meals set the tone for a deliciously satisfying day ahead.

Room options

Available filters for rooms
Showing 10 of 10 rooms

Studio, 1 Queen Bed, Garden View

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 480 sq ft
  • Sleeps 2
  • 1 Queen Bed

Ocean Front Studio

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 526 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Apartment, 1 Bedroom, Partial Sea View

8.0 out of 10
Very good
(6 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
  • 675 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Family Room

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
2 bedrooms
Premium bedding
  • 725 sq ft
  • 2 bedrooms
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Penthouse

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 665 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Studio, Partial Ocean View

8.4 out of 10
Very good
(19 reviews)

Highlights

Furnished balcony or patio
Soundproofed
Air conditioning
Kitchenette
Refrigerator
HDTV
Separate bedroom
Premium bedding
  • 545 sq ft
  • Sleeps 3
  • 1 Queen Bed

Double Room Standard with Garden View

  • 247 sq ft
  • Sleeps 3

Double Room Standard with Partial Sea View

  • 269 sq ft
  • Sleeps 3

Double Room Standard with Sea View

  • 355 sq ft
  • Sleeps 3

Quadruple Room Standard with Partial Sea View

  • 409 sq ft
  • Sleeps 4

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About the neighborhood

Map
1st Avenue Bis, Between 12th and 14th North Street, Playa del Carmen, QROO, 77710

What's nearby

  • Playa del Carmen Main Beach - 1 min walk - 0.0 km
  • Quinta Avenida - 2 min walk - 0.2 km
  • Mamitas Beach - 5 min walk - 0.4 km
  • Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
  • Playacar Beach - 13 min walk - 1.1 km

Getting around

  • Cancun Intl. Airport (CUN) - 50 min drive
  • Cozumel Intl. Airport (CZM) - 12.1 miles/19.5 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Harry's Grill Prime Steakhouse & Raw Bar - ‬4 min walk
  • ‪Calle 12 - ‬2 min walk
  • ‪Mandala - ‬2 min walk
  • ‪Lido Beach Club - ‬3 min walk
  • ‪La Caprichoza - ‬3 min walk

About this property

Playa Palms Beach Hotel

Playa Palms Beach Hotel offers a fantastic location, putting you just a 5-minute walk from Playa del Carmen Main Beach and Quinta Avenida. Guests can enjoy the outdoor pool, and kayaking, scuba diving, and snorkeling are nearby. Apartments feature kitchenettes, furnished balconies or patios, and flat-screen TVs. The pool and helpful staff get great marks from fellow travelers.

At a glance

DONE

Property size

    • 39 apartments
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: noon
    • Minimum check-in age: 21
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
PETS

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
VPN_KEY

Other information

    • Designated smoking areas (fines apply)

Property amenities

Beach

  • Private beach
  • Beach towels
  • Beach umbrellas

Pool/Spa

  • Outdoor pool
  • Sun loungers
  • Umbrellas

Internet

  • Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Family friendly

  • Children stay free (see details)

Kitchenette

  • Refrigerator
  • Stovetop
  • Microwave
  • Espresso maker
  • Cookware/dishes/utensils

Dining

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: USD 10 for adults and USD 10 for children

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Hair dryer
  • Towels provided
  • Free toiletries

Entertainment

  • 32-inch flat-screen TV with cable/satellite service

Outdoor areas

  • Furnished balcony/patio
  • Garden

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No elevators
  • Soundproofing
  • Upper floors accessible by stairs only
  • Designated smoking areas (fines apply)

Services and conveniences

  • Concierge services
  • Tour/ticket assistance
  • Daily housekeeping
  • Luggage storage
  • Blackout drapes/curtains
  • Safe at front desk
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Free bottled water
  • Mosquito nets

Location highlights

  • Near the sea
  • On the waterfront
  • Next to a golf course
  • In the shopping district
  • In the city center
  • In the entertainment district

Things to do

  • Fitness facilities nearby
  • Bicycle rentals nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Golf lessons nearby
  • Theme parks nearby
  • Snorkeling nearby
  • Surfing/body boarding nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 39 rooms
  • 3 floors
  • 2 buildings
  • Built in 1997

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately USD 10 for adults and USD 10 for children
  • Airport shuttle service is offered for an extra charge of USD 100 per vehicle (one-way, maximum occupancy 4)

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
Guests can rest easy knowing there's a security system on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Eurocard

Also known as

Hotel Playa Beach
Palms Boutique
Palms Boutique Beach
Palms Boutique Beach Hotel
Playa Beach Hotel
Playa Palms Boutique Beach
Playa Palms Boutique Beach Hotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Playa del Carmen
Playa Palms Beach
Playa Palms Beach Hotel Riviera Maya/Playa Del Carmen Mexico
Playa Palms Beach Hotel Del Carmen
Playa Palms Playa Del Carmen
Playa Palms Beach Hotel Aparthotel
Playa Palms Beach Hotel Playa del Carmen
Playa Palms Beach Hotel Aparthotel Playa del Carmen

Frequently asked questions

Does Playa Palms Beach Hotel offer free cancellation for a full refund?

Yes, Playa Palms Beach Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Playa Palms Beach Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Playa Palms Beach Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playa Palms Beach Hotel?

Sorry, there's no onsite parking at Playa Palms Beach Hotel.

Is airport shuttle service offered by Playa Palms Beach Hotel?

Yes, an airport shuttle is available. The charge is USD 100 per vehicle one-way.

What are the check-in and check-out times at Playa Palms Beach Hotel?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Contactless check-out is available.

What is there to do at Playa Palms Beach Hotel and nearby?

Have fun with activities like cycling, kayaking, and scuba diving, and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the aparthotel's other amenities, which include a private beach and a garden.

Does Playa Palms Beach Hotel have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and a microwave.

Does Playa Palms Beach Hotel have any outdoor private spaces?

Yes, each apartment features a furnished balcony or patio.

What's the area around Playa Palms Beach Hotel like?

Playa Palms Beach Hotel is located on the waterfront in Downtown Playa del Carmen, a short 2-minute walk from Quinta Avenida and 6 minutes' walk from Mamitas Beach. Travelers say the area is walkable and good for shopping.

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Playa Palms Beach Hotel Reviews

Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Beach
Service staff
Room
Location
Restaurant
Breakfast
View
Water
Parking
Balcony

What guests liked

  • Breakfast was consistently described as delicious, convenient, and reasonably priced with many options to choose from. (23 reviews)
  • The air conditioning worked great in all rooms, providing a comfortable stay. (5 reviews)
  • The beach at this property is lovely, clean, and quiet with umbrellas, palm trees, and a small but peaceful area for relaxation. (48 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Loved it
karely, 1-night trip

10/10 Exceptional

Check-in was friendly and professional and helpful. The room was clean and comfortable. The view was amazing. Breakfast was really good and it was brought to the room. We ate our breakfast on the balcony looking out to the beach.The staff was amazing. My only concern was a sprial staircase which wasn't a problem but could have been Highly recommend
Jesus, 3-night trip

10/10 Exceptional

Amazing place to stay at. enjoyed our time very much very friendly staff . Definitely recommend staying there
Dolores, 3-night trip

10/10 Exceptional

Great place to stay. Clean rooms, pool, garden and ocean view. Amazing staff! One downside, no beach for swimming. Not sure if it's time of year, July, ocean water around resort was brown.
Pete, 5-night trip

10/10 Exceptional

Good quite place to stay that’s not too far from attractions
Divya, 3-night trip

10/10 Exceptional

Amazing place to stay. Will definitely stay here again. Top notch service.
James, 6-night trip

10/10 Exceptional

Alfredo and Karen did an excellent job! Alfredo went above and beyond! I mistakenly reserved for different dates and he helped me to fix it. He also help us to leave our luggage while we went on a tour. Karen did great as well. Definitely will go back to the place.
Walter, 1-night trip

10/10 Exceptional

Always wonderful!
Richard, 1-night trip

10/10 Exceptional

This hotel was just what we needed. Love the look the views the room wad clean eveything was just as pictured. I can’t wait to go back.
David, 1-night trip

10/10 Exceptional

We came to Playa Palms for our honeymoon and had an amazing experience! The location 8s geeat, and despite being surrounded by bars, we couldn't hear a single thing at night. The beach is beautiful! We are already planning our next visit.
Laura, 6-night trip

10/10 Exceptional

mother and daughter trip

excellent
Lorena, 2-night trip

4/10 Fair

Pool only available until 8pm. Front desk personnel very rude. Will not be staying here again. Not very family friendly.
Nancy M, 6-night trip

10/10 Exceptional

We will definitely stay here again! All of the staff were friendly and helpful. Thank you so much for making us feel welcome.
Miranda, 4-night trip

10/10 Exceptional

Very nice location by the sea, nice view from room 213, comfortable and very friendly. I will come back to the property in a heartbeat
Fernando Daniel, 4-night trip

10/10 Exceptional

Great hotel with very friendly staff and clean large rooms. Street parking wasn’t as difficult as I thought / though you can only pay 6 hours at a time. The pool is small - but the common area is lush and nice.
Kevin, 2-night trip

6/10 Good

Location good, but no beach
Scott, 5-night trip

10/10 Exceptional

Excellent staff

Staff was friendly and helpful. The room was nice and we enjoyed having breakfast brought to us and eating out on the patio
Richard, 5-night trip

10/10 Exceptional

Good place

Overall excellent. Defently walking distance to the main strip
jaime, 1-night trip

10/10 Exceptional

Property is right on the water. Nice day beds on the waters edge. Room Balcony overlooking the pool out to the waters edge. Has a very authentic feel about the property. Close to everything.
Sharon, 3-night trip

10/10 Exceptional

Amazing place to stay in Playa del Carmen. Worth the price to stay somewhere walkable, safe, on the beach, and quiet. I also loved the design of this hotel. The pool in the middle was lovely and it was wonderful to have a patio overlooking the pool and ocean. Felt like you were right in the middle of everything, but still had a secluded place to retreat to at the end of the day. Friendly staff, air conditioning worked great. I would definitely stay here again.
Maura, 7-night trip

10/10 Exceptional

Beautiful apartment-like hotel. Immaculate inside and out. We felt safe an secured at all times. Everything is walking distance.
Rocio, 1-night trip

10/10 Exceptional

We stay here with friends for 3 days. The place is beautiful,room is clean, close to everything and the stuff are so nice. The only thing is hard is to get coins for parking so you better get ready for that lol. But the over all experience is wonderful 👌
Asia, 3-night trip

10/10 Exceptional

Location directly on the beach and walking distance to shops/ restaurants and a big enough room for my family of 5/ 3 of them teenagers. The family suite had a dining room/ living room space/ king bed for the parents and a sunken bedroom with 2 queen beds/ separated by a door so I didn’t have listen to them talk/ wind down. Such a great place to come back to at the end of the day and have a glass of wine on the beach listening to waves roll in.
Dawn Cheree, 5-night trip

10/10 Exceptional

Everything about his property was amazing! They have security at night and a beautiful beach to lay on! I think out of 3 places we stayed I would stay here over and over! The best place in town!! I can’t wait to come back!! ❤️
Danielle, 2-night trip

10/10 Exceptional

Great staff! They were helpful and kept the property and rooms extremely clean. While this is ocean front property the beach is very small and not really swimable. I would not stay here with kids. But it was great for a couple just wanting to relax on the beach. The location is great. Dozens of dining and shopping options within easy walking distance. We walked everywhere and never felt unsafe.
Vince, 7-night trip