Hotel Alster-Hof

Pet-friendly hotel with restaurant, connected to the convention center, near Miniatur Wunderland

Choose dates to view prices

Where to?

Dates

November 2025

8

December 2025

Double or Twin Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Hypo-allergenic bedding, minibar, in-room safe, desk

Experience the vibrant Hamburg City Center at Hotel Alster-Hof, with a hair salon and dry cleaning services for a refreshed look. Enjoy rest and relaxation at the sauna or explore nearby attractions like Hamburg City Hall, all while taking advantage of amenities like free in-room WiFi, a gym, restaurant and bar - previous guests have raved about the helpful staff.

Excellent

Popular amenities

Bar
Gym
Laundry facilities
24/7 front desk
Pet friendly
Non-smoking

Main amenities (12)

Daily housekeeping
Restaurant and bar/lounge
Fitness center
Sauna
Room service
24-hour front desk
Front-desk safe
Laundry service
Self-serve laundry
Hair salon
Multilingual staff
Concierge services

Feel at home (6)

Children stay free
Private bathroom
Television
Daily housekeeping
Laundry facilities
Blackout drapes/curtains

$156 nightly

Nov 20 - Nov 21

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 8 - Nov 9

Tomorrow

Nov 9 - Nov 10

All rooms

1 bed

2 beds

Showing 3 of 3 rooms

Family Room

Very good

Highlights

Heating

HDTV

Hypo-allergenic bedding

Blackout drapes/curtains

Private bathroom

Minibar

Satellite channels

In-room safe

Heating

Blackout drapes/curtains

Hypo-allergenic bedding available

Private bathroom

Minibar

Flat-panel TV

Sleeps 4
1 Double Bed and 1 Double Sofa Bed

Single Room

Excellent

Highlights

Heating

Free rollaway/extra beds

HDTV

Hypo-allergenic bedding

Blackout drapes/curtains

Private bathroom

Minibar

Satellite channels

Heating

Rollaway/extra beds (free)

Blackout drapes/curtains

Hypo-allergenic bedding available

Private bathroom

Minibar

151 sq ft
Sleeps 1
1 Twin Bed

Double or Twin Room

Excellent

Highlights

Heating

Free rollaway/extra beds

HDTV

Hypo-allergenic bedding

Blackout drapes/curtains

Private bathroom

Minibar

Satellite channels

Heating

Rollaway/extra beds (free)

Blackout drapes/curtains

Hypo-allergenic bedding available

Private bathroom

Minibar

215 sq ft
Sleeps 2
1 Double Bed OR 2 Twin Beds

Similar properties

Penthouse Suite with balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Free WiFi
Restaurant
Bar
Laundry facilities

$105 nightly

Nov 9 - Nov 10

Total with taxes and fees

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About the neighborhood

Esplanade 12, Hamburg, HH, 20354

What's nearby

Hamburg City Hall - 10 min walk - 0.9 km
Hamburg Messe and Congress - 16 min walk - 1.4 km
Miniatur Wunderland - 3 min drive - 2.0 km
Reeperbahn - 3 min drive - 2.1 km
Elbe Philharmonic Hall - 3 min drive - 2.3 km

Getting around

Hamburg Airport (HAM) - 33 min drive
Hamburg Dammtor Station - 6 min walk
Hamburg (ZMB-Hamburg Central Train Station) - 16 min walk
Hamburg Central Station - 16 min walk
Stephansplatz U-Bahn - 1 min walk
Gaensemarkt U-Bahn - 5 min walk
Dammtor S-Bahn - 6 min walk

Restaurants

‪Hofbräu Wirtshaus Esplanade - ‬3 min walk
‪Campus Suite - ‬2 min walk
‪Casino Esplanade - ‬2 min walk
‪Restaurant Haerlin - ‬4 min walk
‪Jim Block Dammtor - ‬4 min walk

About this property

Hotel Alster-Hof

When you stay at Hotel Alster-Hof, you'll be just a 5-minute drive from Hamburg Messe and Congress and Hamburg City Hall. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Also, St. Pauli Piers and Reeperbahn are just a 5-minute drive away. Fellow travelers love the helpful staff. The property is just a short walk to public transportation: Stephansplatz U-Bahn is steps away and Gaensemarkt U-Bahn is 5 minutes.

At a glance

Hotel size

- 108 rooms
- Arranged over 7 floors

Arriving/Leaving

- Check-in start time: 2:00 PM; Check-in end time: midnight
- Check-out time is noon
- Contactless check-out available
- Late check-out subject to availability

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required

Children

- One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- No cribs (infant beds)

Pets

- Pets allowed (1 total)*
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Other information

- Smoke-free property

Property amenities

Food and drink

Restaurant
Bar/lounge
Room service (limited hours)

Traveling with children

Children stay free (see details)

What to do

Bicycle rentals nearby
Sailing nearby

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop

Facilities

1 building/tower
Safe-deposit box at front desk
Television in common areas
Fitness center
Sauna
Traditional architecture

Accessibility

Elevator

Room amenities

Be entertained

Flat-screen television
Satellite TV channels

Home comfort

Heating
Minibar

Sleep well

Hypo-allergenic bedding
Blackout drapes/curtains

Freshen up

Private bathroom
Bathtub or shower
Free toiletries
Towels
Toilet paper

Stay connected

Desk
Free WiFi
Phone

More

Daily housekeeping
In-room safe

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: EUR 4.80 per person, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 50 (subject to availability)

Renovations and closures

The property will be renovating from March 17 2025 to January 1 2026 (completion date subject to change). The following areas are affected:

Bar/lounge
Fitness facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 9.00 per pet, per night

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 star Superior and is displayed on this page as 3.5 stars.

Also known as

Alster-Hof

Alster-Hof Hamburg

Alster-Hof Hotel

Hotel Alster-Hof

Hotel Alster-Hof Hamburg

Alster Hof Hamburg

Alster Hof Hotel Hamburg

Hotel Alster-Hof Hotel

Hotel Alster-Hof Hamburg

Hotel Alster-Hof Hotel Hamburg

Frequently asked questions

Does Hotel Alster-Hof offer free cancellation for a full refund?

Yes, Hotel Alster-Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Alster-Hof?

Yes, pets are welcome, with a limit of 1 total. There's a charge of EUR 9.00 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times at Hotel Alster-Hof?

Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge of EUR 50 (subject to availability). Contactless check-out is available.

Is there an onsite casino at Hotel Alster-Hof?

No, this hotel doesn't have a casino, but Casino Reeperbahn (4-min drive) is nearby.

What is there to do at Hotel Alster-Hof and nearby?

Have fun with nearby activities like cycling and sailing. Enjoy amenities like a sauna and a fitness center.

Are there restaurants at or near Hotel Alster-Hof?

Yes, there's an onsite restaurant.

What's the area around Hotel Alster-Hof like?

Hotel Alster-Hof is in Hamburg City Center, a short 1-minute walk from Stephansplatz U-Bahn and 13 minutes' walk from Hamburg City Hall.

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Hotel Alster-Hof Reviews

8.6

Excellent

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Popular mentions

Breakfast

Room

Service staff

Location

Bed

Parking

Family friendly

Walking

What guests liked

Breakfast was consistently described as good, lovely, excellent, and delicious with a variety of choices. (13 reviews)

From real guest reviews summarized by AI.

10/10 Exceptional

Mar 22, 2025

What a stunning old world hotel. Perfect position in Hamburg with classic rooms

Joe, 1-night trip

10/10 Exceptional

Jun 23, 2025

We had a suite with a wonderful skyline view on the top floor of the hotel. The room was spacious, clean, and modern. Nice breakfast. Excellent location near the train station and walkable distance for most attractions of the city. Highly recommend booking a top floor suite at this hotel.

Stephen, 1-night trip

10/10 Exceptional

Jun 18, 2024

Excellent value

Keith, 2-night trip

8/10 Very good

Dec 18, 2023

Great location great stay.

Family trip to Hamburg. Hotel is in a great location. Free parking after 8pm in front of hotel on the boulevard street. Other than that a parking structure I was told was 15min away. Room was great and breakfast as well.

Marcel, 1-night trip

10/10 Exceptional

Feb 12, 2024

Reasonable priced perfect hotel in Hamburg

Small hotel great location good service Amazing laundry service ! My shirt came back as new

Stephen, 1-night trip

8/10 Very good

Jun 4, 2023

Very good situation in the city. Personal friendly.

jose luis peguero, 1-night trip

10/10 Exceptional

Feb 9, 2025

Z

Peder, 2-night trip

6/10 Good

Jul 24, 2024

The hotel was lovely and in a great location. It was very close to restaurants and shops. It was an older hotel so the room furnishings were older. The bathroom was remodeled. The breakfast and lounge area were nice. Breakfast offered a variety of items and was very good. If you enjoy a more traditional hotel , I would recommend it. The staff were very courteous and professional.

gloria, 1-night trip

6/10 Good

Jun 10, 2025

I was doing the Ironman in Hamburg. The hotel was super clean and the staff were amazing however its opposite a casino and the rooms facing the casino are very loud with music. So you have to have the window shut. And there is no aircon so super hot.

Victoria, 1-night trip

10/10 Exceptional

Nov 2, 2023

Great value

A delightful family-run hotel just 50 or so yards from the Stephanplatz Ubahn station. Comfortable and compact rooms (a little too compact perhaps) and an excellent breakfast. The desk staff are charming and helpful (except for one grumpy young man during the day) and the hotel is remarkable value for money. Congratulations.

Terence, 2-night trip

8/10 Very good

Sep 8, 2023

Great hotel for the price

Easy and fast check in. Very well located. The room is very basic but has what is needed. 10 out of 10 for cleanliness with a very comfy bed and. Could have been better if it had air conditioning, specially during the heatwave now but, unfortunately, not even a fan I had in the room. Staff are all very polite and pleasant. Breakfast is average but ok. The location is, undoubtedly, the highest selling point. If younger travelling on a budget, I totally recommend it.

Mr Cezar, 1-night trip

8/10 Very good

Nov 2, 2025

Personel nazik, konumu iyi

Canan, 3-night trip

6/10 Good

Nov 1, 2025

Läget rätt bra med U1 samt nära till park och bra utbud runt hörnet. Tråkigt hotell och trött personal.

Väldigt trevlig vinbar runt hörnet. Öppet 13-19.

Henrik, 2-night trip

6/10 Good

Oct 27, 2025

Einfaches Hotel, aber ok und gute Lage

Axel, 2-night trip

10/10 Exceptional

Oct 17, 2025

Skønt ophold til fornuftig pris

Skønt ophold til fornuftig pris - ligger fantastisk i forhold til beliggenhed- et plus kunne være en elkedel på værelset + pølser til æg om morgenen Ellers er det sikkert- at vi kommer igen

Charlotte, 3-night trip

10/10 Exceptional

Oct 14, 2025

Hamburg visit

Good location for shopping and a great view by the lake, right down the street. Staff was friendly and helpful.

Kenneth, 1-night trip

6/10 Good

Aug 20, 2025

Pænt og nyt. Alt ok

søren, 1-night trip

8/10 Very good

Aug 8, 2025

War schon öfter hier. Finde ich für den Preis super.

Gabriele, 1-night trip

8/10 Very good

Aug 4, 2025

Gute Zentrake Lage! Hotel mit alter Tradition, wird gerade umfassend renoviert. Zimmer sind aktuell zweckgemäss und sauber. Frühstück ist sehr gut, das Personal stets hilfsbereit.

Juergen, 4-night trip

8/10 Very good

Jul 31, 2025

Larm

Dejligt ophold - men vi var dog meget generet af larm fra lastbiler fra tidligt om morgenen ca 4.30. Meget levering og renovation og de arbejdede med tændte motorer i flere timer. Sørg for ikke at få værelse til bagsiden ad hotellet.

Bente, 3-night trip

8/10 Very good

Jul 30, 2025

Etwas zu hellhörig sonst super

Moritz, 1-night trip

4/10 Fair

Jul 29, 2025

Trots fina bilder på hemsidan fick vi ett slitet rum. Hotellet luktar gammalt. Medioker frukost.

1-night trip

4/10 Fair

Jul 27, 2025

Hotellet var i dåligt skick och det luktade väldigt illa. Dels från de gamla heltäckningsmattorna och dels från röken som låg över hela lobbyn och restaurangen. Det luktade alltså gamla smuts och cigarettrök. Inte jättefräscht!

1-night trip