Does Mayan Monkey Isla Mujeres | Social Hotel offer free cancellation for a full refund?

Yes, Mayan Monkey Isla Mujeres | Social Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mayan Monkey Isla Mujeres | Social Hotel?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM. The pool will be unavailable from September 18 2025 to October 31 2025 (dates subject to change).

Are pets allowed at Mayan Monkey Isla Mujeres | Social Hotel?

Yes, dogs are welcome. There's a charge of USD 65 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Mayan Monkey Isla Mujeres | Social Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mayan Monkey Isla Mujeres | Social Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Mayan Monkey Isla Mujeres | Social Hotel?

No, this hotel doesn't have a casino, but Royal Yak Casino and Sports Book (8.1 mi) and Dubai Palace Casino (8.2 mi) are both nearby.

What is there to do at Mayan Monkey Isla Mujeres | Social Hotel and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes ecotours and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a private beach and spa services. Mayan Monkey Isla Mujeres | Social Hotel also has a picnic area and a garden.

Are there restaurants at or near Mayan Monkey Isla Mujeres | Social Hotel?

Yes, there's an onsite restaurant.

What's the area around Mayan Monkey Isla Mujeres | Social Hotel like?

Mayan Monkey Isla Mujeres | Social Hotel is a short 4-minute walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and 13 minutes' walk from Shark Beach.

Mayan Monkey Isla Mujeres | Social Hotel, Isla Mujeres: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Aug 7, 2025

Great location away from all the tourists. Great vibe.

coy, 4-night trip

10/10 Exceptional

Apr 1, 2025

Wonderful property and amazing, friendly staff. Would absolutely come back again and again!

wendy, 2-night trip

6/10 Good

Feb 3, 2025

loved the dining area under the trees!

Pamela, 5-night trip

10/10 Exceptional

May 17, 2025

Love the secluded vibe. My wife and I stayed the the jungle room and it was worth it! We were able to get all the food from the island delivered to us through isladelivery website but I would say the only down side is that it’s not walkable to the north side. I loved the Areia beach club.

Brian Mattos, 8-night trip

8/10 Very good

Jan 12, 2025

We stayed in the private room with the bath tub and we were blown away! The room was great, and the view was beautiful as we looked out into the jungle. The only downside is that our shower never really got hot, I’d definitely stay here again.

nicole, 2-night trip

8/10 Very good

Feb 22, 2025

Nice property with very friendly staff. Rooms were clean and comfortable. Lots of great activities on the property - yoga, sushi-making, mixology class, water color painting etc. (the teachers do it voluntarily so make sure to tip). Only note - if you get a beachfront room be prepared for loud bar music with nightclub beat until late into the night/morning.

Timothy, 6-night trip

10/10 Exceptional

Nov 21, 2024

Danny the manager was wonderful! We really felt like we were with family! The staff bent over backwards to accommodate the 8 of us! The property is beautiful! The food is amazing!

Jennifer, 7-night trip

8/10 Very good

Mar 17, 2025

Over Priced !

Alejandro, 1-night trip

10/10 Exceptional

Sep 22, 2024

We absolutely loved this room with a tub in the jungle. Right next door was a rambunctious restaurant that was super fun with hibachi and the waiters were so friendly, we made lots of friends that night and went back again. The bar across the street was right on the beach and was also incredible. Just awesome place to stay

Leah, 3-night trip

2/10 Poor

Nov 8, 2024

Unique but not a place go for R&R

Jerry, 7-night trip

10/10 Exceptional

Mar 6, 2025

The check in host was terrible But rest of it was great!

Evelina, 2-night trip

8/10 Very good

Dec 19, 2024

Lovely cozy jungle room, detached and simple

My husband and I stayed here for a couple nights during a longer stay on Isla Mujeres. We upgraded to a jungle room but they don’t tell you it’s across the street from the resort. The front desk agent was a bit unfriendly, nice but seemed bothered we arrived to drop bags early which seemed very common given it was more of a fancy backpackers resort. The room itself has a lovely jungle feel but is bare minimum. No where to put anything and our toilet wouldn’t fill with water after the first flush. Definitely visit the sushi place next door for hibachi!

Christy, 2-night trip

6/10 Good

Feb 5, 2025

Our room was basic but clean - drinking water was available for free. Kitchen is shared kitchen. Location is not really close to anything walkable in terms of sightseeing so if you want to get around you need to rent a Golf cart at about $100-150/day. The wait staff were very friendly. All food in the area is priced at average/above average American/canadian restaurant prices so expect a rather large food budget unless you get to a grocery store (by golf cart or taxi) This property plays loud dance music until 12-1 am which can be heard clearly in the rooms with ocean views. The rooms come with earplugs but the music is louder than the earplugs can handle. You must not be bothered by that to fully enjoy this property. The beach is small but private and gorgeous.

Andrea Jill, 7-night trip

8/10 Very good

Feb 13, 2025

If you want a place to party, this is the place for you! Very loud techno beat music played til about midnight! While we were not here to party, we really did not enjoy the loud music. You couldn't even have a conversation or hear the staff/ servers over the music that started around 6pm. Overall though, we really enjoyed our stay. Our room was well maintained and cleaned every day. We were only given 2 big towels and 2 small towels but no washcloths which was inconvenient. We stayed in one of the jungle rooms and had no tv but other guests we talked to on the ovean side did have a tv. We did have a big beautiful stone tub that overlooked the jungle. There were not as many people on the south end of the island and the beach was small and beautiful but the loud music kinda took away from any romantic aspect. Still a beautiful location that is walkable if you want to explore on foot. Friendly people and staff. Food and drinks were good!

Sharon, 6-night trip

8/10 Very good

Dec 6, 2024

Lovely location on the beach but loud music

The location is amazing and the beach is so beautiful. The area on the beach is very paradise like. However one big issue during the whole stay was the loud music - both in the beach area and around the room (we had a jungle room). The music in the beach area is unnecessarily loud making it hard to talk and even read something. The music itself was good but why so loud? The music was an issue again in the room as there was a restaurant just next to it playing extremely loud music until 23:30 during the weekend. There’s a gap in the door which makes the music leak in and you can feel the bass in the room. Another minus is the service both at the reception and in the beach/bar area. In general very slow and not so attentive. Worth noting is also that there is a bathtub in the room but there’s not enough water to fill it - after filled about 25% the water stopped running.

Matilda, 3-night trip

8/10 Very good

Mar 17, 2025

The property is located central Island on west side with a small beach and a long pier at the water. The beach was kept decent, there was seaweed sunken on the bottom, so there was only a little bit of sand to walk on in the ocean. We had a lower jungle room, which was small, but had everything we needed including a small veranda with chairs and small tables. The one complaint is the open air Japanese restaurant about 150 feet out the front door of room. You could not see it, but until 11 o’clock at night, you could certainly hear it. Some nights were worse than others. They do provide earplugs in the room. The staff was amazing, in fact, we needed a couple extra nights and Francisca at the front desk was very accommodating and a pleasure to deal with. They have bottled water you can fill your containers up with and they allowed us to store our luggage until our ferry ride back to the mainland was scheduled for. We had the included breakfast as part of our package. The price and quality is good, but we did skip it a couple days to hit up a couple of the other local restaurants. We were not a big fan of their coffee, but of course this is subjective. The beach club (Areia) associated with the hotel was a little bit confusing. Some mornings they played nice relaxing Spanish music. Others they played thumping electronic music. I think it all depends on who had control of the remote each day. My suggestion would be to read the room a little better. Great spot, beautiful island.

Todd, 3-night trip

8/10 Very good

Oct 19, 2025

Fantastisk plass! Vi sov på privat jungel rom om det var helt nydelig! Det eneste negativet er at det var veldig høy musikk fra restauranten på den den siden og vinduene kunne ikke lukkes 100%. Kylling tacoen på restauranten var 10/10! Beste på øya😍

Josefine, 5-night trip

8/10 Very good

Aug 23, 2025

We stayed in a jungle room. It was small but beautiful. The bed was super comfy. The room had a deep soaking tub which I love. There is a Japanese restaurant right next door that is very loud in the evenings. The hotel had a great private beach with plenty of day beds. The only bad thing was the pool was out of order our whole visit. A big part of how I choose a hotel is based on the pool. That was a bummer. Luckily there are a lot of beach clubs a short walk from hotel.

Raquel, 4-night trip

6/10 Good

Jul 29, 2025

La alberca estaba muy sucia, ademas, tuvimos que pedir que hicieran el aseo cuando llegamos en la noche, porque nos e hizo en todo el dia, salimos a la playa a tomar agua, y nos corrieron porque no te dejan ingresar agua al restaurante, que algunas mesas estan en la playa, no obstabte que la responsabilidad de hacer el cuarto fue de ellos, y la playa como tal es publica

Carlos, 4-night trip

10/10 Exceptional

Jul 29, 2025

Hermoso lugar y la gente muy cálida!! Recomendadisimo!

Juan, 6-night trip

10/10 Exceptional

Jul 22, 2025

Solo trip

Great stay!

Jessica, 1-night trip

2/10 Poor

Jul 13, 2025

Personelle vraiment hostile et manque de respect Totale sécurité se crois bon et approche face à face quand il parle vraiment manque de respect dormis première nuit dans le dortoir avait un téléphone qui arrêter pas de sonner son alarme de 2 am jusqu’à 4 am Besoin de revoir la façon de recevoir les touristes chez eux plus il charge double prix pour une canette de coca cola que j’ai déjà acheter à 60 pesos quand j’ai demander le change à la plage mon jamais redonner le change du 100 pesos wow a éviter absolument fini par partir le premier jour a 4 am heureusement que j’avais min golf cart Fini par booker ailleur Au centre ville de Isla mujeres

hichem, 7-night trip

10/10 Exceptional

Jul 10, 2025

Wow, what an experience. First a disclaimer that I do believe that the administration could invest in doing some cosmetic maintenance on the property like refurbishing the pool, redoing some woodwork, and another example my shower head (room 503) needed replacing, It was spraying all cockeyed. My sink would also clog up immediately. These are little things that add up. BUT! The customer service here is out of this world. You feel genuine appreciation from the staff about your visit and your experience here. I really was not expecting that, especially considering that you just never know when traveling internationally but the people here are amazing. The wait staff is amazing. The hotel staff is amazing. The restaurant food is outstanding! On top of just the stay itself, the hotel is very interactive with different amenities for purchase. (we rented a golf cart for a day and had a blast! Side note: administration would do well by upgrading the ones they have now because they aren’t running the best these days we had to switch our cart assignment twice due to that). They also have classes for the guests, they have a group chat where they post the actives for the day before. I can’t wait to go back and I actually hope to use their member and try out their other locations. Special thanks to GM Pedro, Bartender Marcos, Bartender Angel, Wait Staff Jesus, and Jeanette with the other front desk ladies! GRACIAS PARA TODOS!

Sophia, 4-night trip

10/10 Exceptional

Jul 5, 2025

Es una propiedad muy bonita, la playa, el muelle, la alberca son espectaculares, lo malo es que está lejos del centro o de lo principal y no hay opciones para comer, tener en cuenta que Mayan Monkey Hostel realmente en isla mujeres no tiene el concepto de hostel. Como en Los Cabos o en Cancún, no es para back packers, no tienen actividades como los otros o para socializar, increíble para venir si vienes con amigos o pareja

Samuel, 2-night trip

4/10 Fair

Jul 4, 2025

Well clean room, hard bed, noise from club all night long techno music, requested cleaning, nobody ever came until day before checkout to clean, breakfast good just make sure you explain how you want your eggs-mine were overly well scorched over chilaquiles I asked green and got red, waffles served cold had to reheat, beach is private but pics really are a little deceiving, AC barely kept room cold, you can see holes through doors, walls on bottom of trim.nothing is close by to walk. Lots of stray cats and in restaurant licking food off empty plates. Flies heavy so sit by a fan to help this. No laundry room. Overall if we had no where to stay it’s okay but definitely pictures are deceiving. Go to playa Norte for sure if you want to see clear swimmable water and no rocks. Yoga I saw one day. Good - pillows, covers clean and soft. Towels clean but you need to go get your own towels. Music shuts off 11ish. Staff was decent not over the top to make sure all is good..Taxis outside always. Bus service to town cheap.

MARLENE, 5-night trip

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