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Palazzo Firenze

4.0 star property
Hotel with restaurant, near Via Toledo

Choose dates to view prices

Photo gallery for Palazzo Firenze

Terrace/patio
Front of property
Front of property
Terrace/patio
1 bedroom, minibar, in-room safe, soundproofing
Step into Palazzo Firenze, an upscale haven near Naples Underground. Savor local cuisine at the on-site restaurant, and delight in a free breakfast buffet. With a rooftop terrace offering views of the city and amenities like dry cleaning services and luggage storage.
VIP Access

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Seasonal outdoor pool
  • Room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Terrace
  • Daily housekeeping
  • Laundry facilities
$91 nightly
The total price is $113
Nov 26 - Nov 27
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, minibar, in-room safe, soundproofing

Classic Double Room

8.6 out of 10
Excellent
(22 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Single Room

Single Room | 1 bedroom, minibar, in-room safe, soundproofing

Single Room

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • 172 sq ft
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, soundproofing

Triple Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 323 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Murphy Bed

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, minibar, in-room safe, soundproofing

Quadruple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 323 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior Double Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, minibar, in-room safe, soundproofing

Deluxe Double Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • 344 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite | 1 bedroom, minibar, in-room safe, soundproofing

Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Hair dryer
Separate bathtub and shower
Private bathroom
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | 1 bedroom, minibar, in-room safe, soundproofing

Classic Twin Room

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, minibar, in-room safe, soundproofing

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Separate tub and shower, free toiletries, hair dryer, bidet

Superior Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Flat-screen TV
Separate bedroom
Private bathroom
Separate bathtub and shower
Bidet
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Holiday Inn Naples by IHG

  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
8.0 out of 10, Very Good, 1,000 reviews
$97 nightly
The price is $119
Nov 9 - Nov 10
Total with taxes and fees
Holiday Inn Naples by IHG
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About the neighborhood

Map
16 Via Firenze, Naples, NA, 80134

What's nearby

  • Piazza Giuseppe Garibaldi - 3 min walk - 0.3 km
  • Spaccanapoli - 7 min walk - 0.6 km
  • Molo Beverello Port - 3 min drive - 2.6 km
  • Port of Naples - 3 min drive - 1.9 km
  • Via Toledo - 3 min drive - 2.6 km

Getting around

  • Naples Intl. Airport (NAP) - 59 min drive
  • Naples (INP-Naples Central Rail Station) - 4 min walk
  • Naples Central Station - 4 min walk
  • Naples San Giovanni Barra Station - 5 min drive
  • Piazza Garibaldi Station - 2 min walk
  • Principe Umberto Tram Stop - 2 min walk
  • Garibaldi Tram Stop - 5 min walk

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Cuori di Sfogliatella - ‬4 min walk
  • ‪Caffe' Mexico - ‬4 min walk
  • ‪Pizzeria Scugnizzo - ‬3 min walk
  • ‪Pasticceria Eredi Carraturo - ‬4 min walk

About this property

Palazzo Firenze

At Palazzo Firenze, you'll be just a 5-minute drive from Molo Beverello Port and Via Toledo. Guests looking for a bite to eat can check out Palazzo Firenze, which serves local cuisine. A bar/lounge, a seasonal outdoor pool, and a snack bar/deli are other highlights. Fellow travelers say great things about the helpful staff and breakfast. The property is just a short walk to public transportation: Piazza Garibaldi Station is 2 minutes and Principe Umberto Tram Stop is 2 minutes.

At a glance

DONE

Hotel size

    • 40 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children (2 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Offsite parking within 1 mi (EUR 30 per day)
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Minibar

Sleep well

  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Palazzo Firenze - This restaurant specializes in local cuisine. Reservations are required.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: EUR 5.50 per person, per night, up to 14 nights. This tax does not apply to children under 14 years of age.

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport

Parking

  • Parking is available nearby and costs EUR 30 per day (4921 ft away)

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 01 to September 30

Policies

Only registered guests are allowed in the guestrooms.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Property Registration Number IT063049C2WYLNFBCC

National rating

This property has received its official star rating from the local rating authority.

Also known as

Palazzo Firenze Hotel
Palazzo Firenze Naples
Palazzo Firenze Hotel Naples

Frequently asked questions

Does Palazzo Firenze offer free cancellation for a full refund?

Yes, Palazzo Firenze does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palazzo Firenze?

Yes, there's a seasonal outdoor pool.

Are pets allowed at Palazzo Firenze?

Sorry, pets aren't allowed.

What are the check-in and check-out times at Palazzo Firenze?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability).

What is there to do at Palazzo Firenze and nearby?

Palazzo Firenze has a seasonal outdoor pool.

Are there restaurants at or near Palazzo Firenze?

Yes, Palazzo Firenze offers local cuisine.

What's the area around Palazzo Firenze like?

Palazzo Firenze is a short 2-minute walk from Piazza Garibaldi Station and 8 minutes' walk from Spaccanapoli.

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Reviews

Palazzo Firenze Reviews

8.6

Excellent

9.2

Cleanliness

8.6

Amenities

9.0

Staff & service

8.2

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

  • Breakfast was consistently good with a good quality and variety of options. (48 reviews)
  • The pool area was clean, nice, and a lovely feature with some guests describing it as stunning and gorgeous. (16 reviews)
  • The property offers a convenient airport shuttle service, with some guests mentioning it's just a 2-15 minute ride from the airport. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Train station
Location
Cities
Bar
Neighborhoods
Rooftop pool
Bed

Reviews

10/10 Exceptional

Convinient location. Clean modern comfortable. Great breakfast nice pool area
James, 3-night trip

10/10 Exceptional

Very nice hotel with pleasant staff would recommend you to stay there
Stephen, 1-night trip

10/10 Exceptional

The staff were very friendly and helpful, and the breakfast excellent
Jordan, 3-night trip

4/10 Fair

Bad Hotel Bad Neighborhood

Receptionist was very unfriendly and rude. Wanted to hold our passports which we did not agree to do. Sinks didn't drain well and shower would start randomly dripping. Mold in the shower. Rooftop bar didn't smell good and bartenders acted like they were doing us a favor to serve us. Pool was not clean. Wouldn't stay there again even for 1 night.
Natalie, 1-night trip

10/10 Exceptional

Beautiful hotel

Palazzo Firenze is a beautiful property located centrally in Naples. Excellent staff and beautiful rooms. The breakfast was outstanding. Highly recommend.
Luke, 1-night trip

10/10 Exceptional

Definitely recommend this hotel. It is modern, spacious, very clean and the staff are lovely.
Lara, 3-night trip

4/10 Fair

Albeit payment was to be made at the hotel, the hotel reserved a third of the cost in advance from the account which meant that it was not at my disposal for a number of days. Arrogant service in the front desk. Breakfast was good. Neighborhood was quite rough.
Mats, 3-night trip

6/10 Good

Hotel was nice enough and staff were very helpful. Area of Naples is less than nice though
Shawn, 2-night trip

10/10 Exceptional

Palazzo Firenze was convenient for our stay. Friendly staff and very clean facilities- totally recommend
Nicole, 3-night trip

8/10 Very good

Beautiful, clean and comfortable hotel. The hotel is located in a pretty sketchy area, and the surrounding streets were filled with mountains of garbage.
Moira, 2-night trip

10/10 Exceptional

The property and staff were amazing The area was quite dirty, but we still loved the culture of the Area
Jeffrey, 3-night trip

10/10 Exceptional

Very happy with the people that work there !!
Adrian O, 3-night trip

10/10 Exceptional

Beautiful hotel, modern accommodations great staff. Sketchy area
Claude, 1-night trip

10/10 Exceptional

safe . good breakfast , staff is awesome
Claude, 1-night trip

10/10 Exceptional

Great hotel, clean, comfortable with great service. Around the hotel lots of garbage from homeless.
Helen, 4-night trip

10/10 Exceptional

Friendly and proactive staff, very helpful. A good and comfortable hotel, situated one street away from Piazza Garibaldi so very conveniently located for trains, coaches and airport bus, although the streets outside are a little sketchy. Room could have done with a little more storage space for clothes. Breakfast buffet was very good.
Paul, 3-night trip

10/10 Exceptional

Beautiful
robert, 2-night trip

10/10 Exceptional

Amazing hotel in a terrible area

Hotel staff were fabulous. Warm, welcoming and friendly. They went above and beyond to make sure you have a good experience. The room itself was also very nice. Unfortunately it is not in a nice area. Did not feel safe walking around that part of Naples.
2-night trip

10/10 Exceptional

We would absolutely highly recommend this hotel. When we first entered the lobby the GM of the hotel greeted us. The decor was clean and very tasteful. We checked in our room and it had great tech tools and newly renovated with an amazing view of the ocean! Then the hotel owner made reservations for us for dinner at a local restaurant La Corte Degli (which was amazing) and he even drove us to the restaurant! Breakfast was also amazing with wonderful views and homemade food. We'd definitely recommend and would love to go back soon!
Lorraine, 1-night trip

6/10 Good

Clean hotel in a bad neighborhood

This hotel is about a 5 min walk from Naples Central train station. Having traveled to many countries in Europe, the area around the station was by far the scariest and dirtiest. This atmosphere holds true for the neighborhood around the hotel -- police were readily patrolling the area. The good: the hotel is clean and has a great breakfast. The staff was nice, moving us to a quieter courtyard room due to the noisy street. I would not come here again, solely due to the area. If you don't mind the shady area, this is a great train station hotel in which to stay.
3-night trip

8/10 Very good

The rooms are big and quiet in a bustling city. Staff amazing, especially Salvatore the bartender on the roof. This is an area near the Garibaldi station, so close to transportation. The only thing I didn’t like was the neighborhood.
Tourang, 1-night trip

8/10 Very good

All good except internet signal did not reach our room 205
Rolando, 1-night trip

4/10 Fair

Within a 8 minutes of train station. Internet connection was problematic…had to go to the bar or stand in hallway by the elevator for a connection. One staff said they are working at fixing it, while others didn’t know of problem. Nice breakfast buffet. Few restaurants in area. Comfort was okay though pillows were underwhelming. Wouldn’t book again.
David, 2-night trip

2/10 Poor

Extremily dangerous with police in front of the hotel when arrived the migration crisis is really alive in this, my car window was broken in front of the hotel and the front desk told me that was fine parking in front of the hotel
Ridder, 1-night trip

8/10 Very good

The actual hotel was very nice, the staff was very nice, the breakfast was decent if it’s included in your rate, I wouldn’t pay extra for it. What was annoying was having to turn in your room key (and the room safe key) when you leave the hotel, so you have to wait in line coming and going every time. The room safe was teeny tiny about a 6” cube, so couldn’t fit in our ipads or anything of that size. Finally, the area is not great. Homeless sleeping nearby, immigrants selling what looks like flea market items nightly. One night when we were coming home from Toledo we asked a military officer about the metro, which was shut down for some reason. He told us that we should take the bus and not go on foot. We wondered if it was because it was too far or not safe. There was only one night where my wife felt unsafe walking in the neighborhood but we were usually back before 10 pm.
Maxwell, 8-night trip