Does Lotus Beach Hotel - Adults Only offer free cancellation for a full refund?

Yes, Lotus Beach Hotel - Adults Only does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Lotus Beach Hotel - Adults Only?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Lotus Beach Hotel - Adults Only?

Yes, there's free self parking.

Is airport shuttle service offered by Lotus Beach Hotel - Adults Only?

Yes, an airport shuttle is available.

What are the check-in and check-out times at Lotus Beach Hotel - Adults Only?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Lotus Beach Hotel - Adults Only?

No, this hotel doesn't have a casino, but PlayCity Casino (8.6 mi) and Royal Yak Casino and Sports Book (9.4 mi) are both nearby.

What is there to do at Lotus Beach Hotel - Adults Only and nearby?

Onsite recreation at Lotus Beach Hotel - Adults Only includes yoga. Lotus Beach Hotel - Adults Only also has an outdoor pool.

Are there restaurants at or near Lotus Beach Hotel - Adults Only?

Yes, there's an onsite restaurant.

What's the area around Lotus Beach Hotel - Adults Only like?

Lotus Beach Hotel - Adults Only is a short 1-minute walk from North Beach and 2 minutes' walk from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park.

Lotus Beach Hotel - Adults Only, Isla Mujeres: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Feb 28, 2025

Very great location!

Darrell, 7-night trip

10/10 Exceptional

Jun 12, 2024

Love that the beach was just feet away from our room!!!

Barry, 4-night trip

10/10 Exceptional

Apr 2, 2025

From the moment we walked in and were greeted by name, we felt at home at Lotus for the week! The accommodations are beautiful and clean. The location is HEAVEN and the staff are kind, funny, notice little details and are incredibly accommodating. We’re already planning our next trip back.

Vanessa, 7-night trip

10/10 Exceptional

Jul 28, 2025

I don’t think I can say enough good things about this resort, not only is it on the most beautiful beach in Isla Mujeres but it’s still tucked off where it feels secluded and quiet, the staff was amazing Karen who works the front desk during the day, went out of her way to help us with spa treatments, recommendations, and was really such a pleasure to be around, she was very personable and you could tell she loved what she did and she was happy to help in anyway she could, the Lotus was also walking distance to amazing food and shopping, the staff was amazing, our room was beautiful, and we already booked our next stay, couldn’t recommend this place more.

Rachel, 3-night trip

10/10 Exceptional

Nov 10, 2024

The location is amazing, the staff is excellent, food fresh and delicious. We had a wonderful experience twice this year. I can wait to go back 🌞

Mayra J., 5-night trip

10/10 Exceptional

Aug 21, 2023

Located right on Playa Norte. Great friendly staff

Yuridia, 3-night trip

10/10 Exceptional

Oct 10, 2023

Staff was amazing!

DIEGO, 1-night trip

10/10 Exceptional

Jun 14, 2023

Amazing! The plunge pool suite was beautiful with a view of Playa Norte from your own private plunge pool. The staff is amazing! The hotel is part of Guru beach club, so the staff reserved a beach bed for us everyday. The restaurant is also very good. The hotel is walking distance to the shops and restaurants on hildago street. 10/10 stay would definitely stay again!

Claire, 4-night trip

8/10 Very good

Jul 30, 2024

Was right on the beach, had bad WiFi that’s way I didn’t give it 5 star

Cynthia, 3-night trip

10/10 Exceptional

Nov 16, 2023

Lotus beach hotel is a great place to stay.located on a great beach walkable to many restaurants and different beach clubs! The beach club that’s on site guru is nice. The staff at guru was on top of your drinks and food at all times! The people at the front desk are excellent! David took care of my questions and requests before arriving through texts. The girl at the front desk is also excellent! Extremely helpful in suggestions for restaurants or any other questions you have! Definitely a great time at lotus! Thanks again front desk team!!!

john, 4-night trip

8/10 Very good

Jul 26, 2024

The Hotel didn’t have wifi in the room. The conditions were good not great. The staff was the best about the whole experience. The breakfast was bad. The fruit was warm and the coffee was lukewarm. This is not a 5 star hotel so I wasn’t expecting that. It is a good place to stay, the location was everything for us. The good far outweighs The bad. The place is nice. They do a good job of keeping the grounds clean. I would recommend this place and would stay again!

Erick, 7-night trip

10/10 Exceptional

Jan 26, 2024

From the moment I arrived later than expected, Alexander, the General Manager, did everything possible to make my stay memorable. He was always available with suggestions, ideas, and help. The food was delicious, and the service was outstanding. Sol and the rest of the restaurant/bar staff were always available and friendly. Rutilo and the other housekeeping staff were always smiling and available. I would give them all ten stars and, if possible, give Alexander 100!! I look forward to going back soon. Thank you all for a great week.

Vivian, 6-night trip

2/10 Poor

Sep 10, 2025

Gross! Bugs and dirty toilet paper!

DO NOT STAY HERE if you’re looking for any kind of decent treatment and room. Bugs in the room, you’ll be told to throw your used toilet paper in the trash can, no decent internet and no TV option through hotel. It’s in a sketchy area at the far, cheap end of the island and security is lax. Our “ocean view” room was a joke barely could see the water. Just an old bridge and trees right in front. 😕 Everything closes at the hotel at 6pm and the included breakfast is a block away at another hotel. The plunge pool on the patio is a like warm bathroom filled with old water and leaves/dirt. They advertise shuttle service from the airport. Also false. You’ll pay and arrange it and the ferry yourself. Adults only? They served small kids food and drinks on the beach from the hotel. The beach area is totally public and includes 5 hard chairs. We reserved for 5 days and left after 2 to go to a REAL hotel that doesn’t falsely advertise and is clean.

Boyd, 5-night trip

10/10 Exceptional

Aug 1, 2025

Enrique, 4-night trip

10/10 Exceptional

Jun 30, 2025

Stunning view of the water from the pool, felt safe leaving my things on the beach bed, attentive customer service

amanda, 3-night trip

10/10 Exceptional

Jun 21, 2025

We had an amazing time. Great location. Beach Club was chill. Amazing service at the hotel and beach club. Beautiful clear water.

Levar, 5-night trip

10/10 Exceptional

Jun 14, 2025

This is the beach you want to be at. The bar side pool, the vibe, the food, the beach, the beachside beds, and staff bringing you food and cocktails all day. A tru place to lounge and relax. Very attentive staff. Location, location. I've been to 10 different places on Isla Mujeres. this is our 4th time back to this particular spot.

Art, 2-night trip

10/10 Exceptional

Jun 6, 2025

The Little Lotus

The Lotus is a great little place on the best beach in Isla Mujeres. Staff is extraordinarily accomodating, friendly and helpful with any needs. Would reccomend the plunge pool rooms. Great patio and the pool overlooks the beach. Place is very quiet in the morning and evening. Rooms were clean and AC works great. Close to Centro to walk but far enough you dont get the noise.

ONeal, 4-night trip

10/10 Exceptional

Mar 17, 2025

We loved our stay at Lotus Beach Hotel! A few highlights: the beach is steps away from their amazing beach club, Guru Beach Club; the staff is attentive and accommodating (shout out to Karen and Martha); the hotel is small and adults only so it’s pretty quiet and a great place to unwind; easy to access food and bars nearby. Thank you for a great stay!

Krystal, 4-night trip

10/10 Exceptional

Mar 15, 2025

Lovely small property. The property is very clean and the staff are the friendliest! 10/10 would recommend.

Jessica, 6-night trip

6/10 Good

Mar 10, 2025

Liked, convenient to the beach. Loved the staff at the restaurant. Disliked, you couldn't access the beach from your room, pictures are deceiving, it's about an 8-foot drop. Didn't use the pool, wasn't cleaned everyday, patio in the shade and pool was cold. Disliked, the room smelled like urine in one corner, had house-keeping remove a jute rug and mop the tile, it didn't help.

Nikki, 4-night trip

8/10 Very good

Mar 10, 2025

The property was beautiful, well kept, and the rooms nicely decorated. We have a ground floor suite with private terrace and pool overlooking the beach and ocean. Unfortunately there was unplanned construction happening above our terrace so it was unusable for a couple of days - the management team was quick to respond to our concerns and provided adequate compensation, take great care of our needs. The beach club and pool were immaculate, a wonderful place to relax. Great DJ on Fridays and Saturdays. Menu prices are expensive, but the food is top notch and well portioned - on par with most of the restaurants on the island. Great location, right on Playa Norte, and within walking distance to all the downtown shops, cafes and bars. My only complaint is the unnecessarily large MIA hotel across the water that obstructs the view of the sea for most of the beach front rooms.

Isabelle Liem, 7-night trip

10/10 Exceptional

Mar 7, 2025

Beauty boutique hotel o the prettiest beach on the island. Easy to walk to anything you need. The staff was amazing! They knew your name by literally the first day. Very accommodating of their guests. Food was delicious with beautiful presentation. Prices were good for alcohol and food. Our room was very large and nice. We had the one with the pool. We are already planning a return trip. Highly recommend this place!

Jesse, 4-night trip

10/10 Exceptional

Mar 5, 2025

Amazing hotel and service, food is TOP NOTCH

We had an absolutely amazing time staying at Lotus. From being greeted by the Manager, to the wait staff, to the housekeeping, every part of our stay was perfect. We were aways attentively served, and warmly welcomed. The breakfast was perfect, the location is absolutely amazing, the hotel and beach club are absolutely top notch, and the food here is the best we have had on all of othe island, and this was our 8th trip to Isla Mujeres. We can't wait to return. Thanks to Lotus for making our trip such a memorable one!

Leasa, 4-night trip

10/10 Exceptional

Feb 21, 2025

The staff was above amazing. It was my wife's birthday while we were there, and completely unexpected they even decorated our room while we were out for her birthday, also providing a full birthday cake. They were always there to help and without any hassel privided guidance and tips. Just over all an amazing stay!

Robin, 6-night trip

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