Bahía Tolok

3.5 star property
Hotel with spa, near North Beach

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Photo gallery for Bahía Tolok

Dining
Terrace/patio
Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View | Living area | 50-inch flat-screen TV with cable channels, TV, Netflix
Exterior
Premium bedding, down comforters, in-room safe, blackout drapes
Overlooking the sea, Bahía Tolok offers an unforgettable getaway. Unwind with a deep-tissue massage or facial at the spa, lounge by the outdoor pool, and enjoy free in-room WiFi. Previous guests rave about the helpful staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Airport transfer
  • Spa
  • Bar
  • Air conditioning
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • Coffee/tea in a common area

Feel at home (6)

  • Children's pool
  • Refrigerator
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
$86 nightly
The total price is $103
Nov 21 - Nov 22
Total with taxes and fees

Room options

Available filters for rooms
Showing 10 of 10 rooms

Comfort Apartment, Multiple Beds, Balcony, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 600 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 2 King Beds

Comfort Studio, Accessible, Kitchen

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 431 sq ft
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

Honeymoon Studio Suite, 1 King Bed, Pool Access, Sea View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Kitchen
Refrigerator
Dining table
  • 431 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Standard Double Room, 2 Queen Beds

8.8 out of 10
Excellent
(5 reviews)

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
Dining table
Flat-screen TV
Premium bedding
Down duvet
  • 431 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Room, Terrace, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Kitchen
Refrigerator
Dining table
  • 377 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Apartment, 2 Bedrooms, Terrace, Sea View

Highlights

Balcony
Yard
Separate dining area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Premium bedding
  • 646 sq ft
  • 2 bedrooms
  • Sea view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

Basic Room, 1 King Bed, Refrigerator

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Individually furnished
Individually decorated
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Ceiling fan
  • 269 sq ft
  • Sleeps 3
  • 1 King Bed

Comfort Penthouse

Highlights

Balcony
Yard
Separate dining area
Separate sitting area
Private pool
Air conditioning
Refrigerator
Dining table
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

Presidential Cabin

Highlights

Balcony
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Ceiling fan
Premium bedding
Blackout drapes/curtains
  • Sea view
  • Sleeps 3
  • 1 King Bed

Premier Studio Suite

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Refrigerator
Dining table
Flat-screen TV
Ceiling fan
  • 646 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 1 Large Twin Sofa Bed

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About the neighborhood

Map
Av Rueda Medina Prolongación aeropuerto, Sm 88, Mz 2, Lote 7, Isla Mujeres, QROO, 77400

What's nearby

  • Isla Mujeres Ferry Terminal - 16 min walk - 1.4 km
  • Miguel Hidalgo - 17 min walk - 1.5 km
  • North Beach - 5 min drive - 2.1 km
  • Isla Mujeres Cemetery - 5 min drive - 2.1 km
  • Dolphin Discovery - 8 min drive - 3.9 km

Getting around

  • Cancun Intl. Airport (CUN) - 112 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Isla Brewing Company Beer Garden - ‬20 min walk
  • ‪MARINA BARTOLOMÉ - ‬14 min walk
  • ‪Dolphin Discovery - ‬15 min walk
  • ‪Buffet Restaurant - ‬7 min drive
  • ‪Miramar - ‬17 min walk

About this property

Bahía Tolok

At Bahía Tolok, you'll be just a 5-minute drive from Isla Mujeres Ferry Terminal and North Beach. You can grab a bite to eat at the coffee shop/cafe and visit the spa to be pampered with deep-tissue massages, facials, or mani/pedis. Other highlights include an outdoor pool, a bar/lounge, and a children's pool. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 11 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • English breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Barbecue grills
  • Snack bar/deli

Traveling with children

  • Children's pool

What to do

  • Kayaking
  • Beach nearby
  • Snorkeling nearby

Working away

  • Meeting rooms
  • Conference space (646 square feet)

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool
  • Full-service spa

Accessibility

  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Accessible shuttle
  • Front entrance ramp
  • Closed captioned TV
  • Accessible bathtub
  • Visual fire alarm
  • Upper floors accessible by stairs only
  • Tile flooring in room

Room amenities

Be entertained

  • 50-inch flat-screen TV
  • Cable TV channels
  • First-run movies
  • Netflix
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony

Freshen up

  • Rainfall showerhead
  • Soap and shampoo
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Dining table
  • Highchair
  • Paper towels

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, sports massages, and Swedish massages. The spa is open daily.

Fees & policies

Refundable deposits

  • Deposit: MXN 1000.0 per night
  • Deposit is payable by PayPal and is due within 24 hours of booking the reservation

Optional extras

  • English breakfast is offered for an extra charge of approximately MXN 300 for adults and MXN 300 for children
  • Airport shuttle service is offered for an extra charge of MXN 2300 per person
  • Late check-out can be arranged for an extra charge of MXN 300 (subject to availability)
  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property accepts credit cards, debit cards, mobile payments and cash.
Credit cards accepted: Visa, Mastercard, Discover, Diners Club, JCB International, Union Pay
Mobile payment options include: PayPal.

Also known as

Bahía Tolok Isla Mujeres
Aparthotel Bahía Tolok Isla Mujeres
Bahía Tolok Aparthotel Isla Mujeres
Isla Mujeres Bahía Tolok Aparthotel
Bahía Tolok Aparthotel
Aparthotel Bahía Tolok
Bahía Tolok Hotel
Bahía Tolok Isla Mujeres
Bahía Tolok Hotel Isla Mujeres

Frequently asked questions

Does Bahía Tolok offer free cancellation for a full refund?

Yes, Bahía Tolok does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Bahía Tolok?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Bahía Tolok?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Bahía Tolok?

Yes, there's free self parking.

Is airport shuttle service offered by Bahía Tolok?

Yes, an airport shuttle is available. The charge is MXN 2300 per person.

What are the check-in and check-out times at Bahía Tolok?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Check-out time is noon. Late check-out is available for a charge of MXN 300 (subject to availability).

Is there an onsite casino at Bahía Tolok?

No, this hotel doesn't have a casino, but PlayCity Casino (8 mi) and Royal Yak Casino and Sports Book (8.8 mi) are both nearby.

What is there to do at Bahía Tolok and nearby?

Have fun during the warmer months with activities such as kayaking. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Bahía Tolok also has a picnic area and a garden.

Are there restaurants at or near Bahía Tolok?

Yes, there's an onsite restaurant.

Does Bahía Tolok have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Bahía Tolok like?

Bahía Tolok is a short 16-minute walk from Isla Mujeres Ferry Terminal and 18 minutes' walk from Miguel Hidalgo.

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Bahía Tolok Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
View
Restaurant
Islands
Water
Walking
Wifi
Bed
Food

What guests liked

  • The pool was large, very well kept, and offered beautiful views, with some rooms even having a pool right outside. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

8/10 Very good

Location good for us as a bit removed from town/port area so quieter and more scenic. Pool and outside areas pleasant and clean. Nice to have restaurant onsite with good service and music. Not all menu items available probably due to limited demand or availability. Biggest negative was lack of hot water for showers.
Barbara, 4-night trip

10/10 Exceptional

Clean and very friendly service. The onsite restaurant is great
Cynthia S, 4-night trip

10/10 Exceptional

This is a perfect get way love the place, will go back
Maria, 2-night trip

10/10 Exceptional

We enjoyed our stay immensely! The room was great and the bed was super comfy. Our free waterfront breakfast was delightful, though I would avoid the sausage, unless you like hot dogs. Ernesto at the front desk was very accommodating and very helpful with everything from supplying towels to providing useful suggestions.
Sunset from the hotel dock
Steven, 4-night trip

8/10 Very good

Good *** I would stay at Bahía Tolok again!
Francine, 7-night trip

10/10 Exceptional

We loved our stay at Bahia Tolok! The view was fantastic, the location was perfect for our family of four. We rented an our gulf cart at the hotel and that was super convenient. Loved our stay!
Christine, 3-night trip

10/10 Exceptional

Friendly, easy access to town..fun hammocks and pool & comfy beds.
Alice, 1-night trip

10/10 Exceptional

Overall good quality for price.a little far away from anything but staff are super great and facility is clean
Tish, 3-night trip

8/10 Very good

Very nice rooms and comfortable beds
Thomas, 4-night trip

10/10 Exceptional

Very nice place,wish it was for adults only,other then that we enjoyed it!! Would stay there again👍
Tommy, 7-night trip

10/10 Exceptional

Penthouse was incredible!
Victor, 4-night trip

10/10 Exceptional

Beautiful Stay!

Bahia Tolok is a beautiful, quiet and private. My husband and I decided to stay here after our regular stay was booked up. We fell in love with the staff and views. The restaurant on site is a must try! The chef came to our table with his family to check in on us. The food was some of the best on the island. We stayed in the Penthouse, it is a walk up some steep stairs but worth every step. We will be back.
Amy, 9-night trip

8/10 Very good

Pros: The room was very nice and tastefully designed! The salt water pool was very relaxing. We had an amazing fish dinner at the restaurant that is adjoining and the waiter was fantastic! The dock was beautiful and we were able to see lots of ocean life. Cons: One of the front desk workers was not the kindest - seemed put off when we asked for anything. The free breakfast is a choice of eggs with sausage, pancakes or a fruit plate - it was definitely not enough to fill a belly but was still nice. Would be nice to offer more breakfast options. The view is nice but note that the water has heavy vegetation and so the crystal clear waters that you see for Isla Mujeres will not translate the same in the bay.
Hollie, 2-night trip

10/10 Exceptional

Very nice rooms and common areas, perfect por some chill time. Sunset from the hotel bay is amazing!
Albert, 2-night trip

10/10 Exceptional

Beautiful little hideaway, we were on the island for 10 nights and stayed stayed 8 we will be back! Great location, close to N beach but not in all the hustle, fun bars next door, beautiful sunsets!!
Angie, 5-night trip

10/10 Exceptional

this gorgeous hidden paradise is the perfect short or long get away, the rooms are immaculate, the service and attention to detail are second to none. very knowledgeable staff (JULIAN) of the island. the food is delicious, and the property itself is very beautiful and tranquil. ill stay again and again!!!
Sharlene, 6-night trip

10/10 Exceptional

My 2 kids and i stayed for 8 days in the penthouse and loved it. Staff was great, always ready to help you out. The location (middle of the island) is ideal if you rent a golf cart and want to zoom around between Playa Norte and the calmer south side of Isla. The pools are fun for kids of all ages (one in the penthouse if you rent that room, one downstairs for everyone). The vibes of this smaller boutique hotel are much cozier than some of the big hotels we visited throughout our stay (some were truly depressing). All in all, yes it's a bit pricey, but so is everything on the island. I would definitely recommend this place to friends!
Alix, 8-night trip

10/10 Exceptional

Small and chill hotel

Bahia Tolok is a small and chill hotel. The internet was very unstable because of the rain but everything else about our stay was great. Very well cared for property and well maintained facilities. Loved the hammocks throughout. Francis at the front desk was very friendly and helpful.
2-night trip

10/10 Exceptional

Well maintained and beautiful property. The rooms were clean and comfortable, the condo came with a nice balcony that overlooked the water. Gorgeous sunset views every night. The pool is really nice!! We all loved the hammocks hanging from the trees, great nooks for reading and relaxing. Next door is Skulls restaurant - great place, we recommend the fish and chips, so fresh!

10/10 Exceptional

We weren’t sure what to expect of Bahia Tolok but we were very pleasantly surprised. It was VERY clean and the staff were all so nice. It is very walkable to many locations, which we loved. If you weren’t up for walking it may not be the number one choice. Only complaints: the restaurant is closed so getting good coffee is a bit of a hike and the pillows were pretty hard.

10/10 Exceptional

Absolutely beautiful. Fantastic staff. Can’t say enough about it. I’ve been to Isla 14 times. This place is amazing. Simple. And beautiful. So caring about its guests.
Robert, 4-night trip

10/10 Exceptional

My wife and I had a wonderful time there for our honeymoon. We stayed Bahia Tolok hotel for a week. The facility was super clean and very organized. The hotel service was specutacular and the staff was very friendly. The best part was the atomosphere, very calm and chill. If you are looking for a place to relax and more private space, we highly recommend this hotel. The closest beach is 15 min away on foot. We walked to the north beach most of the time. There is also a very convinient public bus from the ferry port and it costs only usd1.00. We will definately come back here.
Yuta, 7-night trip

2/10 Poor

Emergency check-out!!!

ASSAULTED by staff member, terrorized with multiple visits at my door in the middle of the night... Hotel.com... shame on you for your lack of taking this matter seriously. I have no words!!!
Natalie, 2-night trip

8/10 Very good

Great hotel - restaurant ripped me off

I spent my whole trip at super expensive hotels that let me down this room was cheap and it was my absolute favorite I would 109% stay here again. The ONLY reason I’m not giving this place 5 stars is the restaurant. Me and my girlfriend got eggs bacon and potatoes both the exact same thing. Food looked great tasted great. Then they brought the bill. The hotel restaurant completely screwed us the bill was 1200 pesos without tip. I was totally oissed I felt like they ruined everything literally breakfast cost me $20 less than what my room there cost. Total ripoff just ruined the entire vibe
Michael, 1-night trip

8/10 Very good

We enjoyed the hotel, however given the fact we paid close to 300.00 cdn per night, we felt it was considerably overpriced for what you got. We specifically paid extra for the suite with a kitchen so we could cook meals however that was next to impossible as the kitchen had bare minimum supplies, which were in poor condition. There was no dinner available at the hotel and the breakfast and lunch were extremely overpriced, as were the drinks. We did enjoy the quietness of the property. Fortunately there were not many guests there when we were there, otherwise it would have been an issue for lounge chairs around the pool as there were only 5.
Michelle, 4-night trip