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Hotel Atlantic Hamburg, Autograph Collection

5.0 star property
Waterfront hotel with 2 restaurants, near Miniatur Wunderland

Choose dates to view prices

Photo gallery for Hotel Atlantic Hamburg, Autograph Collection

Fountain
Deluxe Room, 1 King Bed, Non Smoking, Lake View | 1 bedroom, premium bedding, pillowtop beds, minibar
Meeting facility
Meeting facility
Exterior
In the heart of Hamburg City Center, Hotel Atlantic Hamburg offers a warm welcome with a garden and fireplace in the lobby. Dine at one of two restaurants or grab a drink at the bar. With free WiFi, bike rentals on site, guests can explore nearby attractions like Hamburg City Hall.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Airport transfer
  • Connecting rooms available
  • Parking available
  • Gym
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour fitness center
  • Valet parking
  • 13 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
$292 nightly
The total price is $313
Nov 20 - Nov 21
Total with taxes and fees

Why we love this property

Waterfront luxury
Relax in the garden of this luxury waterfront hotel. Located in the city center, it offers tranquil beauty amid urban energy.
Food for every palate
This hotel boasts 2 restaurants, a bar, and buffet breakfast options. Vegan and vegetarian choices satisfy every dietary preference.
Sleep in lush comfort
Luxurious touches await with hypo-allergenic bedding and pillowtop mattresses. Rainfall showers and turndown service complete the premium experience.

Room options

Available filters for rooms
Showing 31 of 31 rooms

View all photos for Deluxe Room

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room

  • Sleeps 3

View all photos for Superior Room

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room

  • Sleeps 2

View all photos for Junior Suite with Lake View

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite with Lake View

  • Sleeps 2

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 2 Twin Beds, Non Smoking

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Lake View

Deluxe Room, 1 King Bed, Non Smoking, Lake View | 1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room, 1 King Bed, Non Smoking, Lake View

9.6 out of 10
Exceptional
(21 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 431 sq ft
  • Lake view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(29 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Non Smoking

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 538 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking, Lake View

Superior Room, 1 King Bed, Non Smoking, Lake View | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 1 King Bed, Non Smoking, Lake View

8.4 out of 10
Very good
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 215 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Non Smoking, Lake View

Superior Suite, 1 Bedroom, Non Smoking, Lake View | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite, 1 Bedroom, Non Smoking, Lake View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room, 2 Twin Beds

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
Premium bedding
  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Non Smoking

Junior Suite, 2 Twin Beds, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 2 Twin Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 2 Twin Beds, Non Smoking, Lake View

Junior Suite, 2 Twin Beds, Non Smoking, Lake View | 1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite, 2 Twin Beds, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 646 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Non Smoking, Lake View

Superior Suite, 1 Bedroom, Non Smoking, Lake View | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite, 1 Bedroom, Non Smoking, Lake View

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
  • 861 sq ft
  • 1 bedroom
  • Lake view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Suite, 1 Bedroom, Non Smoking, Lake View (Balcony)

Superior Suite, 1 Bedroom, Non Smoking, Lake View (Balcony) | 1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite, 1 Bedroom, Non Smoking, Lake View (Balcony)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room with Lake View Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Room with Lake View Non smoking

  • Sleeps 2

View all photos for Deluxe Room with Lake View Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Room with Lake View Non smoking

  • Sleeps 3

View all photos for Superior King Room Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Superior King Room Non smoking

  • Sleeps 2

View all photos for Superior Twin Room Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Twin Room Non smoking

  • Sleeps 2

View all photos for Deluxe King Room Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe King Room Non smoking

  • Sleeps 3

View all photos for Deluxe Twin Room Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Twin Room Non smoking

  • Sleeps 3

View all photos for Junior King Suite Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Junior King Suite Non smoking

  • Sleeps 3

View all photos for Junior Twin Suite Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Twin Suite Non smoking

  • Sleeps 3

View all photos for Junior Twin Suite with Lake View Non smoking

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Twin Suite with Lake View Non smoking

  • Sleeps 3

View all photos for Superior Suite Balcony, 1 Bedroom Suite, 1 King, Lake View, Balcony

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite Balcony, 1 Bedroom Suite, 1 King, Lake View, Balcony

  • Sleeps 4

View all photos for Superior Suite, 1 Bedroom Suite, 1 King, Lake View

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite, 1 Bedroom Suite, 1 King, Lake View

  • Sleeps 4

View all photos for Presidential Suite, 1 Bedroom Presidential Suite, 1 King, Lake View

Lobby

Presidential Suite, 1 Bedroom Presidential Suite, 1 King, Lake View

  • Sleeps 4

View all photos for Superior Suite, 1 Bedroom Suite, 2 Twins, Lake View

1 bedroom, premium bedding, pillowtop beds, minibar

Superior Suite, 1 Bedroom Suite, 2 Twins, Lake View

  • Sleeps 4

View all photos for Deluxe Suite, 1 Bedroom Suite, 2 Twins, Lake View

1 bedroom, premium bedding, pillowtop beds, minibar

Deluxe Suite, 1 Bedroom Suite, 2 Twins, Lake View

  • Sleeps 4

View all photos for Deluxe Suite, 1 Bedroom Suite, 1 King, Lake View

Separate tub and shower, rainfall showerhead, free toiletries

Deluxe Suite, 1 Bedroom Suite, 1 King, Lake View

  • Sleeps 4

View all photos for Junior Suite

1 bedroom, premium bedding, pillowtop beds, minibar

Junior Suite

  • Sleeps 3

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$237 nightly
The price is $254
Nov 23 - Nov 24
Total with taxes and fees
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About the neighborhood

Map
An der Alster 72-79, Hamburg, 20099

What's nearby

  • Hamburg City Hall - 12 min walk - 1.1 km
  • Miniatur Wunderland - 3 min drive - 2.6 km
  • Reeperbahn - 3 min drive - 2.7 km
  • Hamburg Cruise Center - 4 min drive - 3.0 km
  • Elbe Philharmonic Hall - 4 min drive - 3.0 km

Getting around

  • Hamburg Airport (HAM) - 30 min drive
  • Hamburg (ZMB-Hamburg Central Train Station) - 8 min walk
  • Hamburg Central Station - 8 min walk
  • Hamburg Dammtor Station - 15 min walk
  • North Central U-Bahn - 9 min walk
  • South Central U-Bahn - 10 min walk
  • Monckebergstrasse U-Bahn - 11 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪MUTTERLAND Stammhaus - ‬5 min walk
  • ‪barca - an der Alster - ‬3 min walk
  • ‪Heritage Hamburg - ‬3 min walk
  • ‪Cafe Liebermann - ‬6 min walk
  • ‪Atlantic Bar - ‬1 min walk

About this property

Hotel Atlantic Hamburg, Autograph Collection

When you stay at Hotel Atlantic Hamburg, Autograph Collection, you'll be just a 5-minute drive from Hamburg City Hall and Hamburg Messe and Congress. After visiting the 24-hour fitness center for a workout, you can grab a bite to eat at one of the 2 restaurants or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a snack bar/deli and a garden. Fellow travelers love the helpful staff. Public transportation is just a short walk: North Central U-Bahn is 9 minutes and South Central U-Bahn is 10 minutes.

At a glance

DONE

Hotel size

    • 221 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Express check-out available
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Children stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (EUR 39 per day)
    • Onsite parking limited
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 7:00 AM–11:00 AM on weekdays and 7:00 AM–noon on weekends
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Sailing nearby

Working away

  • 13 meeting rooms
  • Conference space (4080 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 1909
  • Safe-deposit box at front desk
  • Garden
  • Fireplace in lobby
  • 24-hour fitness center
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Wheelchair accessible
  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in stairways
  • Stairway handrail height (inches): 59
  • Hand-held showerheads
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Well-lit path to entrance
  • 5 stairs to reach property

Room amenities

Be entertained

  • LED television
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling

Special features

Dining

Atlantic Grill & Health - Onsite restaurant.
Atlantic Restaurant - Onsite fine-dining restaurant. Open select days.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 44 for adults and EUR 22 for children
  • Airport shuttle service is offered for an extra charge of EUR 160 per vehicle (roundtrip, maximum occupancy 2)

Renovations and closures

The property will be renovating from September 1 2024 to January 1 2026 (completion date subject to change). The following areas are affected:
  • Spa
During renovations, the hotel will make every effort to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for EUR 80.0 per day
  • Airport shuttle service for children costs EUR 160 (roundtrip)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 39 per pet, per night

Parking

  • Covered valet parking costs EUR 39 per day
  • Parking height restrictions apply

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, Barclaycard

National rating

This hotel is rated 5 stars.

Also known as

Atlantic Hotel Kempinski
Atlantic Kempinski
Atlantic Kempinski Hamburg
Hamburg Kempinski Hotel Atlantic
Hotel Atlantic Hamburg
Hotel Atlantic Kempinski
Hotel Atlantic Kempinski Hamburg
Hotel Hamburg Atlantic Kempinski
Kempinski Atlantic
Kempinski Hotel Hamburg Atlantic
Kempinski Atlantic Hotel Hamburg
Hamburg Kempinski Atlantic Hotel
Hotel Atlantic Hamburg
Hotel Atlantic Kempinski Hamburg
Hotel Atlantic Hamburg, Autograph Collection Hotel
Hotel Atlantic Hamburg, Autograph Collection Hamburg
Hotel Atlantic Hamburg, Autograph Collection Hotel Hamburg

Frequently asked questions

Does Hotel Atlantic Hamburg, Autograph Collection offer free cancellation for a full refund?

Yes, Hotel Atlantic Hamburg, Autograph Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Atlantic Hamburg, Autograph Collection?

Yes, pets are welcome. There's a charge of EUR 39 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hotel Atlantic Hamburg, Autograph Collection?

Yes. Valet parking costs EUR 39 per day. Parking spots may be limited.

Is airport shuttle service offered by Hotel Atlantic Hamburg, Autograph Collection?

Yes, an airport shuttle is available. The charge is EUR 160 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Atlantic Hamburg, Autograph Collection?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-out is available.

Is there an onsite casino at Hotel Atlantic Hamburg, Autograph Collection?

No, this hotel doesn't have a casino, but Casino Reeperbahn (6-min drive) is nearby.

What is there to do at Hotel Atlantic Hamburg, Autograph Collection and nearby?

Have fun during the warmer months with activities such as cycling. Enjoy amenities like a 24-hour fitness center and a garden.

Are there restaurants at or near Hotel Atlantic Hamburg, Autograph Collection?

Yes, there are 2 onsite restaurants.

What's the area around Hotel Atlantic Hamburg, Autograph Collection like?

Hotel Atlantic Hamburg, Autograph Collection is located on the waterfront in Hamburg City Center, a short 9-minute walk from North Central U-Bahn and 14 minutes' walk from Hamburg City Hall.

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Hotel Atlantic Hamburg, Autograph Collection Reviews

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Room
Breakfast
Location
Bar
Restaurant
Food
Bathroom
Bed

What guests liked

  • Breakfast was a highlight with great choices and excellent quality. (8 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Perfect
Christoffer, 3-night trip

10/10 Exceptional

Perfect!

Beautiful hotel - great location. You will not regret staying here. Beds are so comfortable, even the add on bed for third person. Nothing was to much trouble.
Adriana, 2-night trip

10/10 Exceptional

Amazing staff and wonderful rooms. Excellent breakfast, lovely bar and terrace, and the restaurants we top notch! Perfect location for a visit to Hamburg.
Isabel, 3-night trip

10/10 Exceptional

Beautiful hotel with grat location

Great hotel with a great lobby bar and wonderful breakfast. Beautiful location and very convenient to walk to major attractions and restaurants.
MAURICIO, 3-night trip

10/10 Exceptional

The staff service was amazing!
Xavier, 2-night trip

10/10 Exceptional

A great property with a proud history
Richard, 3-night trip

10/10 Exceptional

Tolles Hotel
Steffen, 3-night trip

8/10 Very good

A Quick Stay in Hamburg

The hotel is warm and charming, with friendly staff. We were tired after a long flight and train ride, and it was just what we needed to cheer us up. I would definitely recommend it.
JoAnna, 1-night trip

6/10 Good

Breakfast, great location, flexibility about getting breakfast to our room any time requested
Andreas, 11-night trip

10/10 Exceptional

👍
Maxat, 1-night trip

8/10 Very good

The hotel is very nice. I found the staff a bit unfriendly, but we did have a good stay.
4-night trip

10/10 Exceptional

A real class hotel
Catlynh, 2-night trip

10/10 Exceptional

Old fashioned luxury of the best kind
Caroline, 2-night trip

10/10 Exceptional

Excellent
Swenja, 4-night trip

10/10 Exceptional

Cxx
Reza, 2-night trip

10/10 Exceptional

This was my first time to Hamburg, and the Hotel Atlantic made it the pinnacle of my trip. The hotel location is perfect making it easy walking distance in the core downtown area and famous Christmas markets. The hotel is exceptionally well appointed, elegant and charming. The staff are extremely polite and professional and everyone that I interacted with speaks fluent English. I highly recommend this hotel if you are looing for an upscale hotel with a tremendous amount of elegance and history.
Michael, 3-night trip

10/10 Exceptional

Super
Stefanie, 1-night trip

10/10 Exceptional

The staff was too-notch!
Richard, 2-night trip

10/10 Exceptional

Everything
Luc, 3-night trip

10/10 Exceptional

Room service breakfast was good but strange. Ordered omelettes and well served jams and honey but no bread no toast no nothing. Why?
Margaret, 4-night trip

10/10 Exceptional

Superb and professional service! Friendly wait staff in the lobby bar. The hotel was gorgeous, impeccably maintained, and very comfortable. If only they made more use of the piano in the lobby. It doubled the pleasure of an already great experience, but they only use it a couple of evenings a week. Das schadet. Expensive, but the value is fully there. We will stay there again.
Allen, 6-night trip

8/10 Very good

Disapointing that we was not informed that the Atlantic Bar was closed.
Anders, 2-night trip

6/10 Good

Spotless but bad night's sleep

The room and bathroom was spotless!!! Lighting in the bedroom was dreadful even though it was renovated 2 years ago. The bed appalling , no support at all. Worst night's sleep and therefore unable to function work wise the following day. Lobby is very nice, so is the bar. 42 euro for breakfast and food charges rather high. Staff pleasant and check in was smooth
1-night trip

6/10 Good

The cleaning staff and the staff at the pool area was very kind, smiled and said hello to us. The staff at the desk was very rude. It was very clear that they we weren’t welcome. When I checked in, he was very surprised that I wanted to check in there. He asked for my card, and didn’t explain, why he needed my card, so I didn’t wanted to give it to him, before he explained, because I’ve already payed full price. When I checked out, I meet an even ruder female. She wanted the charge me for city tax, and my receipt said, that the price was inclusive tax and fees, so I didn’t understand, I had to pay another tax, where she just said “no”. I’m not familiar to the German taxation, which I didn’t know was an expectation, since I’m not from Germany. The staff at the pool area and the cleaning staff was very kind and welcoming, but the front desk staff ruined it, because we did not feel welcome at all.
Malou, 2-night trip

10/10 Exceptional

all good
Christian, 1-night trip