First, there was a towel issue, there were four of us, could only get three towels, they had no washcloths to give us until the third day of our stay, i had to go buy our own washcloths. Same thing with pillows, we had to full sized bed with only three pillows total for both beds, they did not have any extra pillows to spare, i had to go buy pillows. The remote control didnt work for one of the tvs, front desk had no batteries, had to go buy batteries. The internet service did not work properly, it kept cutting off. Parking was another issue, there was not enough parking, had to park across the street and walk back to the building.